Moor Lane,, Cleckheaton, BD19 4LJ, United Kingdom
#3 of 5 hotels in Cleckheaton
Guests' ChoiceBased on 962 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
8.0
Staff
8.9
Value for money
7.7
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 July 2023
Celia
United KingdomWe arrived around 7.30pm but couldn't get food, I would recommend booking a table before you get there!
The room was lovely and spacious and the bathroom was full size. The spa was wonderful too with lots of facilities to try, swimming pool, steam room, foot spa, saunas and hot tub. The breakfast was very nice too with full-sized crispy croissants along with yogurts, fruit and a hot breakfast.
Stayed in July 2023
Reviewed: 24 July 2023
Zenaida
United KingdomThe room was dated, and corridors with old carpet seemed more likely to be a B&B, TV couldn't watch most of the channels had to fix the areal all the time, signal and Internet connection falling time and time again. But the room was clean
Location, staff helpful, place was clean and tidy
Stayed in July 2023
Reviewed: 23 July 2023
Memory
United KingdomThe woman on the bar was passive aggressive and made us feel like we were an inconvenience rather than paying guests who are just as important as the wedding party that was there. But the restaurant manager was very accommodating and understood out wishes. She was just as moany at breakfast!
The spa facilities were nice, bit pricey at the dream spa when you're a guest at the hotel. The food was lovely, the waitress (sisters) were fab, as they were the last time I visited
Stayed in July 2023
Reviewed: 23 July 2023
Denise
United KingdomSwimming pool was small and very shallow and there was only a sauna, no steam room (at least not for guests on a non-spa stay). Carpets in corridors were grubby looking, one fire door looked like it had been jemmied open at several different points and in a terrible state of disrepair.
Bed was comfortable, large bathroom, free wi-fi. Bar/restaurant area was clean and comfortable.
Stayed in July 2023
Reviewed: 20 July 2023
Ian
United Kingdomroom
Stayed in June 2023
Reviewed: 19 July 2023
Steven
United KingdomThe room signs are wrong. I walked a lot to get nowhere.
Clean easy ti find
Stayed in July 2023
Reviewed: 15 July 2023
George
United KingdomRooms are dated
Great gym and swim, very friendly staff
Stayed in July 2023
Reviewed: 13 July 2023
Jason
United KingdomThought the room doors were very insecure.
Staff were excellent, happy and very helpful.
Stayed in July 2023
Reviewed: 13 July 2023
Werner
United KingdomIts well looked after and in a beautiful location
very polite staff and the hotel was clean.
Stayed in July 2023
Reviewed: 11 July 2023
Phil
United KingdomLack of vending machines, mattress was lumpy, hard and springy.
Helpful staff, easy check-in, roomy rooms, quiet, no smells
Stayed in July 2023
Reviewed: 9 July 2023
Mike
United KingdomRooms and corridors very dated
Spa was very modern and clean
Stayed in July 2023
Reviewed: 7 July 2023
Andrew
United KingdomRoom was near smoking area and noisy
Excellent location, superb restaurant
Stayed in July 2023
Reviewed: 3 July 2023
Sheila
United KingdomSmall pool, dated hitel needs sprucing up
Staff and bathroom
Stayed in July 2023
Reviewed: 3 July 2023
Katherine
United KingdomStaff very helpful, Good location & Grounds
Stayed in July 2023
Reviewed: 3 July 2023
Jon-paul
United KingdomSlightly confused by multiple emails from the hotel, some which replied to bounced
Wonderful room, lovely to have a swim & sauna.
Stayed in July 2023
Reviewed: 2 July 2023
Matthew
United KingdomCouldn’t fault anything
Superb setting very pleasant friendly staff,clean tidy great facilities and a fab breakfast
Stayed in July 2023
Reviewed: 1 July 2023
Heather
United KingdomVery friendly staff, clean, comfortable room
Stayed in July 2023
Reviewed: 29 June 2023
Lynda
United KingdomNo air-conditioning
Very friendly & relaxing
Stayed in June 2023
Reviewed: 26 June 2023
Natasha
United KingdomThe only downside is that there’s no aircon or a fan, so had to sleep with the window open.
Stayed at the hotel for a wedding. Location perfect and the rooms were very clean and tidy.
Stayed in June 2023
Reviewed: 21 June 2023
Elizabeth
United KingdomNothing.
The staff were friendly and extremely helpful. The hotel was very clean.
Stayed in June 2023
Reviewed: 20 June 2023
Donna
United KingdomBreakfast good but hot food more warm than hot. No detriment but could be hotter
Spa facilities excellent.
Stayed in May 2023
Reviewed: 19 June 2023
Aimee
United Kingdomno air con in room but fan automatically supplied in the room so not a problem!
lovely grounds, great facilities. room cosy and just right for a short stay. staff friendly and helpful,
Stayed in June 2023
Reviewed: 18 June 2023
Susana
United KingdomNo aircon in the rooms - luckily we were provided fans
Staff very friendly - as always :-) The restaurant is great - food is really nice and generous portions.
Stayed in June 2023
Reviewed: 11 June 2023
Michael
United KingdomWhen we went the corridors and the rooms were very hot and there was nothing we could do to get the room to cool down, the tv kept having static issues.
Staff are very friendly and happy to help, the hotel is very nice.
Stayed in May 2023
Reviewed: 10 June 2023
Stephen
United KingdomThe room and Staff.
Stayed in June 2023
Bad Nauheim, Germany
Valloire, France
San Ysidro, San Diego, USA
Ponza, Italy
Statesville, USA
Airlie Beach, Australia
Johor Bahru, Malaysia
Manila, Philippines
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content