One of my radiators wouldn’t turn off. Parking costs £10. There was no breakfast or restaurant. Reception isn’t open in the morning, so if you go out the locked front door to get food in a cafe, you can’t get back in.

Location, room, decor all nice. Plenty of parking spaces. Desk in room.

Stayed in May 2024

Unfortunately no breakfast option during the week but close to cafes

Good size room in very central location.

Stayed in May 2024

Couldn’t turn off radiator overnight so room too warm

Stayed in May 2024

Couldnt fault as i only stayed for one night

Close to all amenites on the high street lovely room and a double bed

Stayed in May 2024

I was in the old part this time (I have stayed before in another bit) in Room 5. Nice room, tiled fireplace, BUT the radiator in the bathroom has a broken, completely detached, thermostat. Clearly this has been the case for ages because there is a long-term notice saying "Radiator hot". It was unnecessarily hot for spring, a waste of energy, but worse, for the guest, it makes a noise on and off all the time, a bit like a washing machine. Surely it would not be difficult to get a plumber to isolate the radiator and fit a new thermostat or even a new radiator.

Convenient, has car park which always has a space, old and quirky.

Stayed in May 2024

Shower was a bit difficult. Nowhere to hide from the fixed head shower spray!

Nicely presented room and foyer, comfortable bed, very clean, very quiet in the room and helpful staff. Thanks so much for sorting out my broken bathroom light!

Stayed in May 2024

Bit of confusion on arrival - our room hadn't been made up. But they quickly moved us to an alternative with no hassle.

Excellent location in the centre of Rochester close to lovely restaurants and bars. And the cathedral.

Stayed in May 2024

It was decor was dated but good for the history of the place. The staff were very pleasant and polite. Would visit again

The hotel was perfectly situated on the high street…The car park was good for the £10 overnite stay.

Stayed in May 2024

Stuff very nice

Stayed in May 2024

A little dated and shower not enough power.

Right in the centre which was lovely. Friendly check-in staff.

Stayed in April 2024

In the room we were initially allocated the key card did not work, nor did the Internet. However, we were given a room upgrade.

Location right in the High Street

Stayed in May 2024

The entrance ( most particularly the back entrance) & reception area felt very run down, & cold. Again, our room ( 11) was up a depressing back staircase & landing. The room was okay, but pretty much like an ‘old back bedroom’

It was central to the location. The staff were friendly & helpful. The room was clean & the beds & linen very comfortable. And before we left, we found the old vintage staircase we originally thought would take us to our room, & probably where the nicer rooms were.

Stayed in May 2024

Commmunication

Stayed in April 2024

Room not v clean

High street

Stayed in April 2024

no breakfast facility

Stayed in April 2024

They wanted ID upon check in but I didn’t have any

Clean,small room but did the job

Stayed in March 2024

We did have to ask to be moved from our first room as there was a smell of cigarette smoke. We were immediately given another room.

We were met on arrival by very friendly staff. The hotel is clean and has a particular style/decor which we appreciated. It is quite old fashioned with a lovely staircase and there was an ornate fire place in our room. Although right in the centre it was very quiet at night.

Stayed in April 2024

The room itself was fine, nicely furnished, but the bathroom (room 10) was really shabby and needs a total refit.

The location is great, right on the High Street and 2 minutes from the cathedral and 5 from the castle! Good private parking (extra £10 though) and nice staff

Stayed in April 2024

Nothing

It was in an excellent location and was good value for money. The room was quite small, but comfortable. The staff were very friendly and helpful. The hotel also had its own carpark.

Stayed in April 2024

I don't have much to complain. Barrier-free accommodation could be a problem as there are a few steps in the hotel, and the building is also historical. But I guess the staff will help.

The staff were friendly and kind. It sits in the middle of the old town's main street, easy to access from the station, and restaurants and pubs are nearby.

Stayed in March 2024

Nothing

Friendly helpful staff

Stayed in March 2024

The hotel is in an old historic building which would benefit from some redecorating.

The owner and receptionist were very friendly and accommodating. Historic building, excellent location.

Stayed in March 2024

The room was a little small .

The staff were amazing , very friendly and helpful . Very accommodating. Perfect location.

Stayed in March 2024

Nothing to dislike. We were there for one night only and it was very convenient for the high street

Spacious and clean room, and really friendly staff

Stayed in February 2024