I liked it all

loved the uniqueness of the hotel

Stayed in April 2024

Absolutely nothing! This hotel is sublime on every level.

The BEST hotel in Manchester if not the UK, so quirky but with impeccable style. ALL the staff were beyond awesome and a pleasure to converse with them. Breakfast is amazing and the views from the restaurant are stunning, what an amazing setting! as for the rooms, simply gorgeous on every single level, the bed was sumptuous, the style is phenomenal and the room temperature for a very tall room was just perfect.

Stayed in April 2024

Bizarre check in and out on top floor 🤷‍♂️

Location and decor

Stayed in April 2024

There is absolutely nothing not to like about this hotel.

Everything about this hotel was exceptional especially the staff they were all so friendly and helpful throughout the hotel. The rooms were fabulously decorated and made up. Cleaned and furnished to a very high standard and had everything you needed and more. Loved the decorated happy anniversary plate with the chocolate strawberries and fudge that was a cute touch. Breakfast was good , lots of options for continental and hot cooked breakfast , the coffees were great as were the freshly squeezed juice drinks. We cannot wait to return again. The only thing I was sad about is we forgot to go back to the hotel before we left to purchase an umbrella 🌂. Thank you to Samantha on reception for helping with our stay and upgrade.

Stayed in April 2024

Would have been great to have slippers with the bath robe, quite a bit of noise of the street

Very comfortable bed, room service, staff were lovely and couldn’t have been more helpful, bath robe, great breakfast

Stayed in April 2024

Only complaint was that it took us a while to find reception as it wasn’t signposted and had no one to ask.

Great location, really nice rooms. Looked just like the pictures we had seen online!

Stayed in April 2024

Bar area didn’t meet expectations

I liked the room, very well presented and clean

Stayed in April 2024

The lack of reception / concierge at the entrance . The reception is on 6th floor

Stayed in April 2024

We had a lovely room but there were 2 small steps into the bed area. The room was presented lovely when we arrived with just one bedside light on. I only just saw them in time. At night in the dark my husband fell up them twice and worst fell down them once. Luckily he didn’t hurt himself but they were dangerous. Some sort of night light should be installed to warn you.

Almost Everything (see below)

Stayed in April 2024

Excellent service, very attentive. Loved the little touch of the happy birthday plate in the room with fudge and strawberry. Immaculate hotel and great valet parking service.

Stayed in April 2024

It was not made clear enough to me that the card security payment would be withdrawn and then refunded - I got the impression from the wording 'pre authorisation' that a deferred payment would be set up, rather than a literal payment of £100 per night. It would be useful to clarify this for people who aren't in a position to temporarily lose access to that amount of money!

Very comfortable sleep; quiet, clean and lovely bed. Not something you expect to get in such a central city location. Staff were really accommodating when I ran into some issues during check in. Decor had very luxurious feel and felt reasonably priced compared to other hotels that I've stayed in at this calibre. Housekeeping were excellent, the place was spotless.

Stayed in April 2024

Phone and coffee machine didn’t work and for the price of stay the amenities were standard rather luxurious

The decor was as described art-decor, very clean with easy access Very comfortable bed, room was clean and decor was superb

Stayed in April 2024

The room was everything I expected for a romantic weekend.

Stayed in April 2024

Both lifts were not working when I checked out.

Room is not small and has nice decorations.Staff are nice and allow me early check in. Price is reasonable for early booking

Stayed in April 2024

Nothing!

Great location, comfy beds, beautiful boutique hotel. Staff couldn’t do enough for you. It was our wedding anniversary so we had a nice room and chocolate treats waiting for us. We had a lovely meal and drinks in the roof terrace. All staff very attentive. Thank you

Stayed in April 2024

We didn’t book the breakfast although it looked great. It was a little bit expensive for us but I’m sure lots of people would be willing to indulge.

Room was classy and clean. The bathroom was beautiful. The bed linen was very fresh. All in all the room and stay was very good. The hotel is very well positioned in Manchester and the service is friendly and professional.

Stayed in April 2024

Not being open the windows was the deal-breaker to be honest. We loved everything else but but sure we can come back.

Everything, the roof bar is incredible.

Stayed in April 2024

Perfect location, super friendly staff and very stylish

Stayed in April 2024

Staff were very friendly, easy check in and out, rooms were exceptionally clean and spacious

Stayed in April 2024

Didn’t stay long enough

The hotel is magical

Stayed in April 2024

When we walked in i was expecting large grand receptionin open plan welcome room it was A Butler & a lift. Very small. Long boaring walk to your room.

Room was beautiful smaller then it looks on the picture. Glass of bubbles when we got out of the lift & met by staff.

Stayed in March 2024

Nothing

Amazing building with lots of history. Furnished within keeping of its history

Stayed in April 2024

Stunning decor and customer service - exceptional in every way .

Stayed in April 2024

Super friendly staff who were very welcoming - especially of our dog

Stayed in April 2024