No way is this 3 star. The room was tiny, you couldn’t control the heating and was like a sauna, the windows were unable to be opened, the shower head was black with mould, the toilet could only just fit a human in it but only if you didn’t want to turn around, the carpet was absolutely disgusting, I could go on and on.

The guy on reception was helpful.

Stayed in June 2024

Room condition not the greatest, very ran down in places en-suite door did not close correctly and I had to rehang it onto the runners

Location good for St James park

Stayed in June 2024

It’s very basic but you get what you pay for. The beds are awful you can’t sleep as they are so uncomfortable. The rooms are dark and very small. The rooms smell damp, wallpaper hanging off the walls.

Location is good for St James Park. The bedding was clean.

Stayed in June 2024

There was mould on the wall. The room was hot and stuffy and we couldn’t open the window.

The bed was amazingly comfortable

Stayed in June 2024

The mattress was horrendous and we barely slept at all, it was basically springs with a bit of material over them and you found it hard to find a place to lay without having one digging in somewhere. You are on a busy road and we knew that when we booked but we didn't realise just how busy, its hard to keep the room cool without hearing everything with the windows open (we understand this is out of the hotels control). We were booking on the basis of budget being low but other reviews said it is clean and comfortable so we felt let down that the bed was uncomfortable for us as with a decent matress our review would have been different. The place is what you pay for compared to others around it, we werent expeting a luxurious memory foam mattress just something you could actually sleep on.

The staff were friendly and there in the reception if you needed them. There was on site parking at the back of the building for £5 per night which is helpful (just need a little more signage on how to get to it as its down an alley). As on other reviews the building is a bit tatty in places, wallpaper coming off, holes in the walls etc but the place is clean, its a shame as it could be a really lovley place. The location is 20 mins walk from the tyne theatre and other attractions so ideal but i would recommend getting a uber as the walk is downhill/uphill. The night we stayed another guest was smoking in their room (as we understood) and the fire alarm went off 4 times between 4.30am until about 5.15am and the hotel staff were heard dealing with this professionally and calmly.

Stayed in May 2024

-I searched for bed and breakfasts on Booking.com but realised breakfast was not supplied after I had booked-not a huge issue. -I made some enquiries both by email and telephone to check car parking was available and was assured there would be no problem whenever we arrived(before or after check in time)No mention of an additional fee ! I declined to pay on arrival -The hotel insisted on a deposit for the door key card-unusual in my experience -The room was exceptionally hot and being at front of hotel even with window almost closed traffic and sirens were noisy most of the night -The hotel and rooms(my son also stayed in a single room) were pretty run down with minimal facilities but generally clean

I slept well although my wife did not Only a 20min walk down hill to city centre and a 5min/£5 Uber ride back Staff on 24h desk were generally helpful and there were none of the nightmare experiences that we had read about in other reviews

Stayed in May 2024

The paint was peeling quite badly in the room and there was no kettle although I'm sure it would have been provided if we needed it.

A last minute booking to save the taxi home. It's better than I was expecting for the price and was available so worked out brilliantly. Very comfy beds, friendly and helpful staff despite the late hour! Very hot shower and fresh towels and cleaning products.

Stayed in May 2024

Shower doesn't work at all

Staff and location

Stayed in May 2024

The Room is small and there's no refrigerator

Just the environment

Stayed in April 2024

It had a pool table

It was convenient

Stayed in April 2024

Toilet button broke, blind broken, shower went from scalding hot to freezing cold

The staff

Stayed in April 2024

The room stunk of smoke, the blinds didn’t shut, the toilet door didn’t close. The room was absolutely tiny, the head board only covered half the bed?? Cut bits of wallpaper to hide marks on the wall very strange

The bed was super comfy

Stayed in March 2024

No bath

Cheap rate

Stayed in February 2024

Room smelt like stale fags, wallpapering was done horrendously, dirty light switches and plugs

Cheap

Stayed in February 2024

Dirty Noisy Unclean Tv not working Broken blinds Only 1 towel Loud bathroom fan Looked half decorated with random holes and striped paint throughout

Location

Stayed in February 2024

Heating was on all night and could Not be turned off

Close walk to Newcastle town centre Rooms clean and comfortable on a budget

Stayed in February 2024

Mould on the shower head, £10 key deposit, uncomfortable bed, small bathroom

Stayed in February 2024

Carpet really old, floor weavy, shower weak

It was really run down and smelt of smoke

Stayed in January 2024

Best night's sleep in ages.

Stayed in December 2023

Quite faded decor, things missing in room (bathroom mirror) parts cut off window blinds, shower cut off after a few mins and wouldn’t go on again

Location was perfect for where I needed to be. Price was perfect as on a tight budget.

Stayed in December 2023

The heating is weak and there is no closet in the room

Reasonable price comfortable bed

Stayed in November 2023

Came in the middle of a heatwave to find the wall heater cranked up ,but window open. When room was cleaned ,cleaner should of turned off heating as it is not required in 32-35 degrees heat, it took ages for the room to get cooler. Tired décor with damaged fittings, broken slates on blinds ,hole in wall above toilet, broken plug chain, toilet roll holder half hanging off wall. (have photo's ) Signs that say there IS a lift on the ground floor but ,it doesn't exist and has been removed. Location is almost 1 hour on foot to town as we had parked car which was securely locked. so if you need food (dinner in our case) it is a mad rush to get there before 9pm closing on a Monday. Key deposit is required in Cash ,will not take a swipe on card , or card deposit ,which meant driving around to find an ATM (not in plain site at this end of town) and if your an overseas traveler fees for withdrawing a measly small amount.

Car Park offered for guests is secure, Check out.

Stayed in September 2023

The rooms was not so clean

Τhe location

Stayed in November 2023

Size of the room. Holes in bathroom walls. Shower dripped all night. Literally just built for profit not comfort.

There was a bed

Stayed in November 2023