Not been able to have a swim prior to booking in this time when arriving earlier that 3pm and then being told we could but at a cost of 14.50 each 🙈

Very clean well looked after

Stayed in June 2024

The staff are amazing couldn’t be more helpful, our room was a little bit dated and not very clean compared to other times we have stayed… bedsheets and towels are clean but things like the carpet, window ledges, doors need a good deep clean. We will go back but probably hope not to get that room again 😂

Stayed in June 2024

Food was a little pn the cool side coffee was horrible was very wrak

Location is brilliant .Was abit disappointed with breakfast

Stayed in June 2024

Decorations looked tired - bathroom looked tired

Closeness to beach, large bedroom

Stayed in June 2024

break was good

Stayed in May 2024

Beaches restaurants room very clean

Stayed in June 2024

There wasn’t anything that we didn’t like, the only little minor problem was the lift was out of order during our stay but that wasn’t the Hotels fault, we did ask Reception for help with our luggage, it was dealt with straight away.

This was our first visit to The Grand Hotel in Seaburn, it certainly will not be our last. Our stay was exceptional the Staff were really friendly and helpful I certainly would recommend anyone to stay at The Grand Hotel.

Stayed in June 2024

It’s a bit dated but nostalgic

I love the sea view rooms and the spacious and comfy beds.

Stayed in June 2024

The window for breakfast was quite short

The location of the hotel is perfect for exploring the coastline of the area. We thought it was overall excellent value for money, we enjoyed using the nice leisure facilities.

Stayed in May 2024

Locations and the staff are always amazing

Stayed in June 2024

The decor hasn’t changed much but it’s nostalgic for me.

We’ve been staying here forever so I always enjoy staying on the sea front.

Stayed in June 2024

Nothing really.

The location is great - right on the sea-front. The staff were really friendly and helpful. The pool was lovely. The room was clean and tidy - and there were 2 comfy double-beds.

Stayed in April 2024

Lifts out of action

Fabulous location

Stayed in June 2024

Lift not working.

Location and view.

Stayed in May 2024

Parking was pit of a challenge

Everything

Stayed in May 2024

The lift in from reception is up to the first floor, which was needed to givevus acess to the other wing of the hotel was broken. Disabled access was required. A member of staff had not read our message which mentioned we needed an accessible room and we were bringing our dog. The chap on reception in the evening had to sort out all these issues, credit to him. Our room was great even with access issues. Our local lift was looking a little thread bare.

The location is spot on for local familly, it's ideal for travel in any direction to places you wish to visit.

Stayed in May 2024

The food menu was limited, and breakfast between 7am and 9am would be better if extended to 10 am. Also, the jacuzzi bath was absolutely useless it gushed with brown water when Jets switched on. We had to fill it 4 to 5 times before it came clear, then it emptied without the plug being taken out ! There was a fridge in our room but it was empty! I had booked this for my 7 year old granddaughter as a treat as she has had a few health issues of late and she was very disappointed with the jacuzzi bath in our room as she was really looking forward to being in there, but with the colour of the water it was to dangerous to let her in with her low immune system. The room and view were beautiful but a bit too hot and not much ventilation. I did tell the guy at reception about our concerns when checking out this morning, but up to now, he heard nothing.

The staff were excellent apart from the room service guy when ordering. I did tell the guy on reception when we checked out about him.

Stayed in May 2024

The price was expensive for room only. The room and bathroom was dated and would benefit from an update. The room was not serviced during our three night stay.

Great location. Friendly staff. Good facilities like the pool and bar area. Easy to park.

Stayed in May 2024

Would have liked option for late check out

allowed us to store our stuff and use changing facilities later in the day

Stayed in May 2024

Allowed a late check in as train late

Stayed in May 2024

Drinks prices at the bar were expensive also found a pair of boxer shorts on the floor which I assume were left by the previous guests!

Comfortable

Stayed in May 2024

Confusing routes to lifts / rooms

Beautiful room and view, friendly staff and one of the best places I've stayed

Stayed in May 2024

While I appreciate the Boss concert pushes prices up, I felt it was a bit steep. Some parts of the building and car park are tired looking and in need of some maintenance. The toilet in our room struggled to flush loo roll !

Room size & breakfast first class. All the staff we encountered were great. Pool & spa facilities helped to make the stay.

Stayed in May 2024

Room was too warm we couldn't adjust the radiator.

The sea view.

Stayed in May 2024