45 Imperial Way, Croydon, CR0 4RR, United Kingdom
#6 of 13 hotels in Croydon
Guests' ChoiceBased on 3326 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
7.6
Facilities
7.4
Staff
8.4
Value for money
7.6
Free WiFi
8.3
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End of dialog contentReviewed: 26 April 2024
Francis
United KingdomWould have liked to get a deal for frequent staying
Breakfast, parking, value all brilliant
Stayed in April 2024
Reviewed: 25 April 2024
Karibbkueen
United KingdomAt first the bell hop I had to do myself, so I had to pull along the corridor at first and got a sore back. But at checkout I asked for help and all was well. Unfortunately, the tap wasn't working very well took me a while to figure out how to get the cold water. But other than that all was well.
Loved the decor, beautiful and felt v. Special. The breakfast was more than I thought I expected pastries and coffee but got a hot breakfast so thank you.
Stayed in April 2024
Reviewed: 10 April 2024
Olalekan
Canadaroom was not what i expected .
Hotel is clean, breakfast is cool
Stayed in April 2024
Reviewed: 7 April 2024
Nichola
United KingdomLittle bit noisy outside as window didn’t shut fully
Room and breakfast
Stayed in April 2024
Reviewed: 6 April 2024
Rachael
United KingdomWaiting ages for receptionist to return and phone left ringing
Clean, comfortable room, complimentary breakfast which was nice
Stayed in April 2024
Reviewed: 5 April 2024
Grainne
IrelandBreakfast
Stayed in April 2024
Reviewed: 4 April 2024
Bernard
United KingdomROOM WAS OK a little bit costly staff were good
Stayed in March 2024
Reviewed: 1 April 2024
Loic
United KingdomThe room was not cleaned properly and no blackout curtains, disappointing for the executive room
Friendly staff, nice room decor
Stayed in March 2024
Reviewed: 1 April 2024
Sanel
United KingdomThey gave us a very small room
Cleaners
Stayed in March 2024
Reviewed: 1 April 2024
Tony
United KingdomThe mattress was well below the standard it should of been
Very glamorous entrance
Stayed in March 2024
Reviewed: 30 March 2024
Mike
United KingdomThe noise from the scrap yard at the back of the hotel is noisy. But Sunday was quite.
The room was good, with new carpets and new shower. The breakfast room is good and spacious.
Stayed in March 2024
Reviewed: 29 March 2024
Alex
United KingdomThe breakfast was average, with no bacon and you had to make coffee with a kettle. The neighbouring properties were noisy in the morning with a few lorries moving about.
A well-presented reception with friendly staff, and good parking. The rooms were immaculate and well-equipped. Booking in and out was straightforward. Prices were reasonable for the location.
Stayed in March 2024
Reviewed: 22 March 2024
Des
United KingdomIt was a bit noisy due to a function that was on downstairs otherwise all was fine
The staff were lovely and the location was good for me
Stayed in March 2024
Reviewed: 17 March 2024
Monsie
United KingdomThe staff are very friendly and breakfast good
Stayed in March 2024
Reviewed: 12 March 2024
Julie
United KingdomIt was far too hot moving around the hotel especially in the breakfast room. The breakfast was a bit on the mean side. No bacon. No fresh juices just diluted ones.
The location away from the noisy road noise. The secure parking.
Stayed in March 2024
Reviewed: 9 March 2024
Sophie
United KingdomI didn’t like how it was very hard to use my key for my door and to open the handle and then it wouldn’t work. You almost have to listen to the rhythm of the beep and push down hard on the handle.
I liked how it looks very modern with a beautiful marble floor and the receptionist is very welcoming. Also having a complimentary cold/ hot breakfast is nice not a Huge variety though.
Stayed in March 2024
Reviewed: 7 March 2024
Derek
United KingdomThe view outside of our hotel window was depressing. Also the sausages served at breakfast was cocktail sausages, only suitable for little children. The orange and apple juices served at breakfast were just orange and apple cordial/squash.
The bed was very comfortable and the shower was really good.
Stayed in March 2024
Reviewed: 5 March 2024
Tony
United KingdomRooms need modifying to stay inline with the rest of the building but still good
Very good option
Stayed in March 2024
Reviewed: 5 March 2024
Mccarthy
United KingdomIt was ok
Stayed in March 2024
Reviewed: 3 March 2024
Brian
United KingdomThe last time I was there I booked for one day stayed for 4: days
I found a certain member of front of house charming beyond compare. I I want embarrassed her by missing her name it begins with m happy to say I held the head of beauty Which made my stay all the way much better
Stayed in February 2024
Reviewed: 1 March 2024
Diane
United KingdomBed was a bit hard and no bar.
Beautiful hotel and great value for money. Staff were very pleasant and complimentary breakfast was great for being free.
Stayed in February 2024
Reviewed: 25 February 2024
Nathan
United KingdomWe had noisy neighbors in the corridor and the heater didn’t work
Secure parking, pleasant staff, reasonable rooms
Stayed in February 2024
Reviewed: 24 February 2024
Benjamin
United KingdomThe breakfast was not all that good. There was no mushrooms, cheap sausages and no variety of fruits. In the bedroom there was no access to pressing iron.
The room was very clean
Stayed in February 2024
Reviewed: 20 February 2024
Paul
United KingdomThere was no fridge in the room
Stayed in February 2024
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