Sumptuous elegant

Stayed in April 2024

A few more little in room comforts might have been expected for the price, even budget hotels have biscuits in the rooms and there wasn’t anywhere really suitable to plug in the kettle, but these are small things.

Lovely historic building, and great location.

Stayed in April 2024

I could not say anything negative about our stay in April as it was very very pleasant but I note there is no air conditioning in the rooms so it might be a little hot in the mid summer - As we are regular visitors to York we will have to try it and see for my birthday in July.

Reception staff were excellent and gave us their full attention at all times. The room was lovely and very clean but strangely lacking a place to hang wet coats as it had been raining. The bathroom and also very clean and the rain shower exceptional and there was a selection of free toiletries. We did not have dinner as is was Easter Sunday and the restaurant was closed so the receptionist gave us their top three eateries to try - all within a 2 minute walk. Plenty to pick from on the very good breakfast menu and the food was freshly prepared. Location was superb, next to the Minster and there was parking in the Grays Court yard (chargeable) which was a huge bonus.

Stayed in April 2024

The TV light flashed in the middle of the night waking me up and could not be resolved until the morning with locating the mains. Switching on and off but disruptive. The view could have been better from the room.

Breakfast was lovely, homemade jam and marmalade exceptional. Staff very friendly and nothing a hassle, very appreciative to them.

Stayed in March 2024

Location perfect, breakfast beautiful, buildings and gardens beautiful, staff all very friendly and polite

Stayed in February 2024

For the price, our room was a little disappointing and the bed was not very comfortable. In the evening the only option for dinner was the £125 per head tasting menu. Would have been nice to have an alternative menu for guests who don’t want to eat in the restaurant.

Well located near York minster. Old country house feel, full of character. Very pleasant staff.

Stayed in February 2024

Excellent service, we went there for the night before the wedding - everyone was so kind and lovely to us, they even upgraded our room. Can’t wait to visit here every year for our anniversary!!

Stayed in February 2024

Couldn’t fault anything

Everything

Stayed in February 2024

The tables in the breakfast room brought down the high quality of the rest of the building. They're a bit mediocre and not stylish. Our vegan breakfasts were nice, but they lacked imagination, were small portions, and the avocado mash was too lemony.

Beautiful clarins products in bathroom, very friendly and professional staff, and stunning building. Decor beautiful with lovely photographs and goreous rugs! Comfy bed and very nice coffee in the room..

Stayed in February 2024

Nothing

Very central location, food excellent, staff always friendly

Stayed in January 2024

A hidden treasure for visiting York. A lovely hotel with a warm welcome. The room we had was individual and spacious, a little quirky (the bathroom was upstairs!) Comfortable bed and a modern bathroom. The breakfast was delicious, simply cooked and well presented. Lovely coffee. Will definitely be returning ,for longer so that we can try out the restaurant which was unfortunately not open on a Monday evening.

Stayed in December 2023

Nothing I didn’t like but would have liked a bath. Not sure if it’s just the room I stayed in or whether they don’t have them.

Lovely old fashioned hotel, with comfy beds and excellent polite staff

Stayed in December 2023

Lovely staff and a warm welcome to the hotel. The rooms were very comfortable with a good size bathroom. The breakfast was lovely - very well presented with attention to detail. A lovely touch as we left was a little gift for our onward journey of water and flapjacks

Stayed in December 2023

Beautifully presented. So much history and the location makes it so special. Service was excellent.

Stayed in November 2023

Nothing - it is just perfect !

History and attention to detail

Stayed in October 2023

Very nice hotel, everything was good but only one thing I would wish— additional free shower hose.

Location and absolutely fantastic building, cozy and beautiful garden, tasty breakfast and very lovely, friendly and polite staff.

Stayed in November 2023

Breakfast was lovely. A little more choice would have been better (a significant proportion of the menu was egg based- I do not eat egg)

Stayed in November 2023

Everything, this hotel is a hidden gem. The staff were exceptional, nothing was too much trouble.The hotel was very clean, the bed was comfortable and the room spacious. It had a calm and relaxing ambiance, and was very quiet. The location was close to restaurants, bars, York Minster and the walls.

Stayed in October 2023

All good

Superb in every way

Stayed in October 2023

We loved everything

We loved everything about the property. It was the best stay we’ve had, the location, the staff were amazing and so attentive and kind. The food was exceptional and we will definitely be back. I can honestly say it was one of the best places we’ve stayed and would highly recommend to our friends.

Stayed in September 2023

Carpet in the bar/lounge needs changing.

Nice breakfast but would have loved fruit and Danish pastries as well.

Stayed in August 2023

I'm 6ft 4in and like to sleep with arms extended. The bed was a bit short

Fantastically attentive staff. Rea and Izzy deserve special mention. Garden is a sanctuary. Location couldn't be better.

Stayed in August 2023

Nothing

Stayed in August 2023

Our room was a little small but it had all the facilities we needed for one night. We enjoyed a few drinks in the bar & the staff were friendly & efficient. Top location in the heart of York.

Stayed in August 2023