The code for the key collection was only sent 20mins before check in time. By which time I had no mobile data ( as we were roaming in the Uk) we had to walk around to find WiFi in order to collect the keys. An earlier email with this information would be better. The sofa bed was not overly clean.

Great location, spacious and generally clean apartment

Stayed in April 2024

The fact you couldn’t collect and drop off the keys on site. First experience of this and it wasn’t good. It would put me off coming again.

Clean great location

Stayed in March 2024

Key collection should be closer to the property rather than by the station for those who drive this would make easier pickup and drop off No toilet roll when we arrived lucky I had brought some with me

The location was perfect and the views from the balcony were beautiful.

Stayed in April 2024

We thought there would be a balcony as the picture on booking. Com had one.

Great location. Beautiful apartment. Comfortable. Safe.

Stayed in March 2024

The Internet only downloads at 2.6mbs so streaming is impossible. The bar just outside the window is late night opening and makes sleeping difficult before 1am

Lovely apartment with comfy beds

Stayed in March 2024

noise from the streets literally is amplified by surrounding building concentrating in bedrooms. Impossible to have windows open at night.

Stayed in March 2024

The toaster kept breaking so made it hard to use and one of the showers part to turn on and off kept falling off so was unable to use. I think it would have been a bit easier if there were more then one set of keys for the apartment as it worked out a bit difficult when one person was going out and the other staying in.

Beds were very comfy, terrace was lovely everywhere was clean, fully equipped kitchen and very good area

Stayed in March 2024

Beds moved to much, no microwave and windows leaked a bit

Location was great size was perfect

Stayed in March 2024

Front bedroom very noisy at night, not in the prettiest area but easy to get about

Clean, comfy beds & good quality bedding. Well equipped, warm.

Stayed in January 2024

the entrance hall was a messy although clean so it wasn’t very welcoming. No staff at all in sight but they promptly and efficiently responded to Whats App messages.

central location and nicely furnished.

Stayed in December 2023

Bad smell at the Corridors

Stayed in December 2023

Sofa bed was not particularly comfortable, although this is a known issue with most sofa beds, also new pillows required. Window frames needed some cleaning and maintenance. Batteries needed replacing in wall clock and remote controls.

Excellent location. Easy hassle free key collection and drop off. Was cold when we arrived, text to the management company was answered quickly and issue resolved.

Stayed in November 2023

Access was via 3 key coded areas, the first of which were very dark. As a single female traveller I did feel quite uncomfortable and unsafe. I doubt if this would be an issue in the summer months. Once inside the building and into my apartment it’s was great

The location. In the Lanes but near the sea and my course

Stayed in November 2023

Can be a bit loud from nearby pubs on weekends, but it didn't affect our sleep or our toddler's sleep (white noise apps are enough to block it out). A few dodgy types outside the building at night, but I didn't see any trouble.

Brilliant location close to the pier and very central, nice clean apartment, TV supports Netflix & Prime, prompt responses from owner, good cooking facilities.

Stayed in November 2023

No parking

The location and layout

Stayed in October 2023

The property was clean and it was an ideal location.

Stayed in September 2023

It’s not self checkout, but instead you have to pick up and drop off the keys.

Modern, clean, spacious, excellent location- location couldn’t be better

Stayed in October 2023

The check in was not slick and was a bit of a pain.

The location was brilliant.

Stayed in October 2023

Not as advertised. Could have done with curtains in the property and better windows, as the bars near by were very loud

It was a good location

Stayed in October 2023

Rock hard beds in both rooms and could go with a small armchair as settee only seats 3 people

Location very good, property clean and nice decor

Stayed in October 2023

Having to get key and drop key off from a store quite a long walk away. Was awkward with luggage and unsure of exactly where we were going.

Location Cleanliness Facilities

Stayed in September 2023

Reception area not clean and constantly smelly. The carpets as you get off the elevator on the second floor had huge stains which were not a welcoming experience.

Proximity to the Lanes, shopping, restaurants

Stayed in September 2023

Had to collect the keys from and return to a shop which was a 10 minute walk. The complimentary hot drinks and milk had not been replenished. A non slip mat and handrail in the shower would be useful for older clients.

Great location close to all amenities.

Stayed in September 2023

1. No lighting at street level/ground floor entrance to the building until you are inside. 2. Two of the three blinds in the living room/kitchen could not be opened throughout our 4-day stay. They should have been checked beforehand.

Good location. Very good in-bath shower. Kitchen sufficiently equipped. Staff responsive to the various problems we encountered and most were rectified (but see below).

Stayed in September 2023