Gretna Green, Gretna Green, DG16 5DY, United Kingdom
#9 of 12 hotels in Gretna Green
Guests' ChoiceBased on 1915 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.2
Staff
8.9
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 27 November 2023
Elizabeth
United KingdomBedrooms too hot, couldn't adjust temperature
The breakfast was Excellent, all cooked food was hot (not warm), very little queuing when the hotel was busy.
Stayed in November 2023
Reviewed: 26 November 2023
Michael
United KingdomSome staff not friendly and room never got cleaned 1 night in to stay
It was ok not brilliant
Stayed in November 2023
Reviewed: 26 November 2023
Rachel
United KingdomSeveral electrical points not working; bedside light, tv remote, plug socket and radiator in bathroom. Didn't impact the stay but would have expected all to be fully functional for the price we paid.
Breakfast was excellent, staff were very friendly and welcoming. Bar areas, restaurant and function room were all well appointed with a pleasant and comfortable atmosphere.
Stayed in November 2023
Reviewed: 23 November 2023
Sue
United KingdomNo oat or almond milk at breakfast Other families coming to breakfast in nightwear and not being told to get dressed
It’s olde worlde charm
Stayed in November 2023
Reviewed: 23 November 2023
Sue
United KingdomNo oat or almond milk Other families coming to breakfast in their nightwear and not being told to get dressed
It’s olde worlde charm
Stayed in November 2023
Reviewed: 18 November 2023
Simon
United KingdomPRICES
LOCATION
Stayed in November 2023
Reviewed: 16 November 2023
Dawn
United KingdomWould have been better if advised that wedding fair was that weekend.
Hotel very comfortable and staff very helpful
Stayed in November 2023
Reviewed: 16 November 2023
Katharine
United KingdomThe food was OK, but not great in the evening, the breakfast was very good. Room was small but comfortable, could of done with a hoover as the carpet was very dirty and covered in mud and shiny confetti!!
Nice hotel, the staff were very friendly and helpful. The barman was excellent.
Stayed in November 2023
Reviewed: 15 November 2023
Robert
United KingdomNothing
Very good.
Stayed in November 2023
Reviewed: 13 November 2023
Robert
United KingdomN/a
Loved the haggis as an extra topping on the burger. Excellent breakfast, but dearer than we expected.
Stayed in October 2023
Reviewed: 13 November 2023
Richard
United KingdomThe room was a bit pokey. I didn't realise I booked a single room with a single bed. My fault, should've taken up their offer for an upgrade!
Dinner on the night was excellent. I would return there just for the food. Hats off to the Chef. Breakfast was just a buffet, but the food was nice. They asked me if I wanted freshly fried eggs which I thought was a nice touch.
Stayed in November 2023
Reviewed: 12 November 2023
Maria
United KingdomOld carpets and mattress
Spacious shower rooms, quiet location
Stayed in November 2023
Reviewed: 12 November 2023
Jacqui
United KingdomRoom was very small Breakfast should be standard in the price!!
Fresh modern decor Food was amazing
Stayed in November 2023
Reviewed: 11 November 2023
John
United KingdomMaybe a little expensive.
Very Nice Hotel and surroundings.
Stayed in October 2023
Reviewed: 10 November 2023
Jim
United KingdomThe bed was too soft .. the mattress was not at all firm which for us personally is not great. We have back and hip issues so a firmer mattress would have been perfect
Very clean room , we had a meal in the hotel and it was very good too.
Stayed in November 2023
Reviewed: 8 November 2023
Flydutch1
United KingdomOur room was at the back of the hotel. As a result, it was relatively close to the motorway and there was always a background rumble. For a light sleeper this is a small problem. Next time we will look for a room nearer the front, i.e. facing away from the motorway.
The hotel building is quite historic but the inside is modern, the gardens are quite nice and there's plenty of parking. The staff were very welcoming and the room was spacious and comfortable. Breakfast was an extensive buffet, and despite the hotel hosting a few wedding parties, it was easy to get a table.
Stayed in August 2023
Reviewed: 5 November 2023
Andrew
United KingdomNot a lot
Staff and service very good, excellent food.
Stayed in November 2023
Reviewed: 5 November 2023
Kavanagh
IrelandThe bathrooms need to be cleaned, alot of mildew on the bathroom tiles and around the shower tray
Location was perfect coming from Newcastle Airport, the venue was very nice for a small intimate wedding renewal. Great grounds for some photos and lovely gift shops to browse and get local crafts. Overall it was a lovely 2 day short break.
Stayed in November 2023
Reviewed: 2 November 2023
Paul
IrelandNothing negative to say.
Room was situated in a nice location of the hotel.
Stayed in September 2023
Reviewed: 31 October 2023
Christine
United Kingdomall was good
Stayed in October 2023
Reviewed: 31 October 2023
Christopher
United KingdomNice furnishings
Stayed in October 2023
Reviewed: 30 October 2023
Florin
United Kingdomnothing
everything
Stayed in October 2023
Reviewed: 28 October 2023
Wendy
United KingdomBed a little uncomfortable. Lights not working in additional car park. Very dark walk back to hotel and uneven path making it dangerous
Lovely big room. Excellent breakfast and great staff
Stayed in October 2023
Reviewed: 28 October 2023
Iliad1
United KingdomCobwebs above wardrobe
Room,Breakfast
Stayed in October 2023
Reviewed: 28 October 2023
Fiona
United KingdomRoom could have been cleaner carpet at bathroom door dirty and shower at bottom of glass could do wa a clean also the plug drain could do with a clean !!
Staff was really good friendly and polite food was good
Stayed in October 2023
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