278 Chester Road, Hartford, CW8 1QT, United Kingdom
#1 of 4 hotels in Hartford
Guests' ChoiceBased on 60 apartment reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.8
Facilities
9.7
Staff
9.9
Value for money
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 7 May 2024
Madeline
United KingdomThe host was there to greet us on arrival
Stayed in April 2024
Reviewed: 23 March 2024
Stuart
United KingdomLovely house and grounds. Host made us feel very welcome and was well organised. Communication prior to stay and during was exceptional. Ideally situated for what we needed with a local pud minutes walk serving traditional food
Stayed in February 2024
Reviewed: 6 February 2024
Paul
United KingdomA few more utensils, pots ect but we asked pam and she delivered.
Kitchen so could cook our meals rather than go out.
Stayed in February 2024
Reviewed: 27 January 2024
Paul
United KingdomNothing
Convenient for work. Can relax when we get back .
Stayed in January 2024
Reviewed: 20 January 2024
Paul
United KingdomNothing
Close to work. Warm , cosy.
Stayed in January 2024
Reviewed: 31 October 2023
Denise
United KingdomNothing
We didn’t have any
Stayed in October 2023
Reviewed: 2 October 2023
Judith
United KingdomNothing We didn’t like! All perfect
Extremely comfortable stay again!-2nd stay at property ! Hosts are very welcoming and do all they can to ensure a pleasant stay at a beautifully furnished and equipped little home from home
Stayed in October 2023
Reviewed: 30 July 2023
Anne
United Kingdoma surface in the bedroom i.e. a shelf or dressing table or drawers would have been useful .
We made our own breakfast. The gardens surrounding the house were lovely. The hosts were very welcoming and friendly.
Stayed in July 2023
Reviewed: 23 July 2023
Lisa
United KingdomHonestly, nothing.
Beautiful apartment equipped with everything we needed for our stay. Immaculately clean, very cosy with plenty of storage. Our hosts were genuinely lovely and made us feel so welcome, but were also very respectful of our privacy at the same time. They gave us all the information we needed about the surrounding area e.g shops and which are the best pubs! We all felt very much at home and didn’t want to leave! The swimming pool was a fabulous asset and we were going to have a game of tennis but sadly got rained off. In all honesty it was one of the best stays we’ve ever had, and we would love to return in the future. Highly recommend.
Stayed in July 2023
Reviewed: 4 July 2023
Peter
United KingdomWe could hear movement upstairs but it is an old building and it didn't bother us. A bit hard to find - even with satnav but we git sorted very quickly with a phone call - just a few metres away - lol
Close and central to places we wanted to see. Host was excellent - very friendly but gave us space. Accommodation roomy and had everything we needed and more.
Stayed in July 2023
Reviewed: 26 June 2023
Judith
United KingdomThere wasn’t anything we didn’t like !!! All was perfect !
Very comfortable spacious and well furnished. Perfect for all our needs!The swimming pool was an added bonus .The hosts are very friendly accommodating people and made us feel very welcome!
Stayed in June 2023
Reviewed: 26 June 2023
Derek
New ZealandSome people might prefer a more private place, but the host and extended family living in the manorial home and gardens were lovely
The quiet location, the extensive outdoor space, the spacious interior, the pool...
Stayed in June 2023
Reviewed: 11 June 2023
Steven
United KingdomN/A absolutely fantastic.
Absolutely amazing stay at the coach house. Excellent location. Super clean. Pool was a great extra. Pam and John were the perfect hosts, they couldn't do enough for us. John even involved our son with feeding the fish. Will definitely be back and will recommend to our friends.
Stayed in June 2023
Reviewed: 29 May 2023
Paul
United KingdomNothing
Excellent location , lovely surroundings, very friendly host.
Stayed in May 2023
Reviewed: 21 May 2023
Charlotte
United KingdomA beautiful setting, extremely comfortable & perfectly clean. The owners were lovely & made us feel very welcome. We really enjoyed our stay & look forward to coming again in the future.
Stayed in May 2023
Reviewed: 9 April 2023
Karen
United KingdomNothing
This property is in a wonderful location and is excellent value for money. My family and I stayed for six weeks and had a great time. The accommodation is attached to owners beautiful home and the owners are absolutely lovely and helpful. The accommodation is really comfortable and if you need anything the owners are more than happy to oblige. I would definitely recommend this accommodation
Stayed in March 2023
Reviewed: 15 October 2022
Susan
United Kingdomnothing - all was great!
lovely property set back from the road. very friendly hosts.
Stayed in September 2022
Reviewed: 8 October 2022
Chris
United KingdomNothing
Excellent alternative to a hotel room when travelling with a two-year old. Staying in an apartment allowed myself and wife to have our own time and relax on the evening, when we put our son to bed
Stayed in September 2022
Reviewed: 2 October 2022
Tracey
United Kingdombit of noise from above
beautiful house and grounds
Stayed in October 2022
Reviewed: 11 August 2022
Barry
United KingdomNothing
Everything
Stayed in August 2022
Reviewed: 7 August 2022
Waterman
United KingdomFriendliness of hosts, nothing was too much trouble. Excellent location, well furnished property.
Stayed in August 2022
Reviewed: 1 August 2022
Silverglobetrotters
United KingdomThere was absolutley nothing to dislike!
Exceptional hosts who made us feel very welcome. Everywhere was sparkling clean. The accommodation was very spacious and the bed was really comfortable. Plenty of parking space. A beautiful garden & patio with the luxury of a covered outdoor swimming pool. It is in a very convenient location in a lovely area with a railway station, nice pub who do lovely meals and local shops all within a 5 minute walk. We took the train to Liverpool one day, it only takes 25 minutes & we had a great day out there. Pam & John are such a lovely couple & nothing is too much trouble for them. We'll miss the evenings on the patio!! The Silver Globetrotters will be back next year!
Stayed in August 2022
Reviewed: 28 July 2022
Kati
SwitzerlandNot a negative, just a note for light sleepers is that the sun rises early and faces right into the bedroom, so if you are used to sleeping in total darkness, I would bring an eye mask.
This was our second stay and Pam and her husband are very lovely hosts. The apartment has a great sitting room, which let's you spread out a bit. There's TV, wifi, all the home comforts. And, in summer, when it's warm, you can use the heated pool in the backyard. We'll be coming back for this. :)
Stayed in May 2022
Reviewed: 27 July 2022
Robin
United KingdomNoisy floor from the upstairs flat, all footsteps very loud.
super friendly hosts, really welcoming and accommodating, as we arrived later than planned. Fabulous pool.
Stayed in July 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content