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  5. Reviews of Host & Stay - Gun Gutter House

Reviews of Host & Stay - Gun Gutter House

Gun Gutter Street, Staithes, TS13 5DD, United Kingdom

#25 of 43 hotels in Staithes

Guests' Choice

Review score

Based on 46 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.9

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Cottage was lovely and cosy and well placed for access to all amenities in Staithes.

    Stayed in May 2024

  • Reviewed: 5 April 2024

    9.0
    Short Bank holiday break
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 3 nights

    Nothing not to like

    Great cottage in a central location right by the sea and local pub which served good food

    Stayed in April 2024

  • Reviewed: 25 March 2024

    8.0
    Cosy cottage stay close to the harbour, relaxing and good for the soul!
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike, a couple of suggestions: it would be helpful to have some kindling for the open fire, especially for people arriving later in the evening, and it would be helpful to have the location of the switch for the water heater, and the exact location of the cottage (opposite the pub) noted in the otherwise really helpful online guide.

    Great location close to the harbour, the narrow street to the cottage is opposite the side entrance to the Cod and Lobster, slightly to the left. There is an excellent kitchen - everything you could need- all clean and well presented. Beds were comfy, good shower, appreciated the under floor heating in bathroom, plenty of hot water. There were 3 of us, all adults and we were cosy and comfortable in the property. Will definitely stay again!

    Stayed in March 2024

  • Reviewed: 10 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 3 nights

    The door handle from living room to stairs was broken

    The games selection was excellent

    Stayed in January 2024

  • Reviewed: 4 November 2023

    7.0
    A good stay at a nice cottage but far too many emails from host and stay.
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really for the host but we got hit with a £60 parking fine on our first night because we bought a ticket for the public car park and was fined because we were on the adjoining private one. In the dark and pouring rain the signs are not enough. We won't be returning to this place it made the whole trip a lot more expensive and left a sour note. A warning about this issue could be put in the cottage details. I'm sure we are not the first.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    9.0
    Nice stay in Staithes.
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    The shower room tile grout is need of good clean. Damp in the shower room. Steep stairs. They charge an extra £10 for looking after your £250 deposit (Shocking). Which is not mentioned on Booking.com or you have to pay £25 damage waiver. £6 or £10 for 24 hours parking.

    Traditional Cottage in a good location. Comfortable bed, warm and good shower.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    7.0
    A weekend in Staithes
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    The staircase carpet, which runs into both bedrooms is rather rough to walk on bare footed. Also the shower part of the downstairs toilet needs re-grouting.

    Location is based next to the Cob & Lobster at the harbour. The 1 road/street is also close by, which offers the other places to drink or dine. It is a well maintained periodic house with all of todays facilities.

    Stayed in October 2023

  • Reviewed: 4 September 2023

    7.0
    Quaint cottage in a good position
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    The cottage felt a bit damp and needed airing Couldn't get the heater in the double bedroom working The alleyway leading to the cottage needed a good sweeping and there were 26 dustbins to contend with We had no hot water to begin with The bathroom tiles, although nicely done needed a good clean

    Quaint cottage. Good refurbishment with quality fixtures and fittings Quality equipment Comfortable Good quality bedding The supply of coffee, tea etc The supply of cleaning materials

    Stayed in August 2023

  • Reviewed: 29 August 2023

    8.0
    Good property, shame about the hoops you have to jump through with Host and Stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    The property was very good, but the experience with Host and Stay (the leasers) was terrible. Unlike every other property I have ever booked, from booking you are then subject to an email avalanche. The first tranche is an attempt to extract more money via a hefty damage deposit or waiver (which is not clear at booking). The payment system for this doesn’t work, and customer service is difficult to get hold of and, once you’ve got through, clearly an outsourced call centre. The deposit is mandatory so you don’t get any property details till you’ve paid. In my case I paid and was then told via one of their numerous emails that I hadn’t (so no check in / location info was provided). Cue numerous attempts to resolve the situation. Then there are numerous emails telling you to verify yourself. All in all, the whole booking experience was full of admin and very cumbersome - no other holiday rental I have ever experienced makes you go through this. I would never stay at a Host and Stay property again, which is a shame because the property itself was very good.

    Property clean, good amenities, excellent location.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Warm and comfortable
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    Availability of parking proximal to the cottage. There’s a public car park 10 minutes away, however is a pain when it’s pouring down rain and blowing a gale.

    Tastefully renovated little cottage that was warm, comfortable and very accommodating for families, in particular the availability of board games for rainy days.

    Stayed in August 2023

  • Reviewed: 19 June 2023

    8.0
    Top notch
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    Sitting room could have more comfy seats and tv should be bigger

    Stayed in June 2023

  • Reviewed: 20 May 2023

    8.0
    A lovely restful holiday in a quaint and very friendly place.
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 4 nights
    • Submitted via mobile

    Small amount of fuel for fire for first evening.

    Very clean, beautifully refurbished and very cosy.

    Stayed in May 2023

  • Reviewed: 6 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    it was very cold on arrival and took a good 12 hours to warm up. Cobwebs in bathroom and kitchen - needed a more thorough clean

    beautiful cozy cottage perfect for a couple or family with young children

    Stayed in January 2023

  • Reviewed: 3 November 2022

    8.0
    lovely stay, only metres from the sea
    • Leisure trip
    • People with friends
    • Two-Bedroom House
    • Stayed 4 nights
    • Submitted via mobile

    the sofas were not very comfortable

    it’s location and kitchen

    Stayed in November 2022

  • Reviewed: 2 October 2022

    8.0
    We were only there for a short stay, which was perfect, lovely village, worth a visit.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There was a wire basket in the shower fixed to the wall which was very rusty, we couldn’t get the underfloor heating to work in the bathroom. There was no phone signal in the property to make phone calls .

    Stayed in September 2022

  • Reviewed: 2 October 2022

    7.0
    A pleasant cottage. Clean, tidy and a great location. We enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Lovely little cottage.

    Stayed in October 2022

  • Reviewed: 4 September 2022

    7.0
    Would have been a perfect place to stay if it had not been for the smell.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately, the cottage had a terrible smell. Could not work out if it was gloss paint or paraffin. This impacted on the amount of time that we could spend in the cottage.

    Quaint cottage. Great location. Communication with host was good. Car park close by. Comfortable beds and living area.

    Stayed in August 2022

  • Reviewed: 23 July 2022

    7.0
    Lovely cottage
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    I felt the cleanliness could have been better, the oven was dirty/greasy and the tiles in the shower were mouldy in parts, it didn't spoil the holiday, but for the price, we expected better. Fans would be a good addition for the bedrooms,

    Lovely cottage, good base for visiting other area's, there was everything we needed, right in the heart of the village. The property was very cool downstairs, which was great as the weather was so hot.

    Stayed in July 2022

  • Reviewed: 21 January 2022

    9.0
    Cosy cottage, fantastic stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    The shower room was extremely cold and water temperature goes cold very quickly.

    The log fire was wonderful on the chilly evenings, the location was fantastic.

    Stayed in October 2021

  • Reviewed: 30 December 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 5 nights
    • Submitted via mobile

    A little smaller than expected

    Excellent location

    Stayed in December 2021

  • Reviewed: 5 December 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    it was quite cold when we first arrived and took a while to warm up because there is not central heating

    the decor was lovely- very modern and clean. the beds were very comfy

    Stayed in December 2021

  • Reviewed: 3 November 2021

    7.0
    Lovely family break just what we needed.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    There is a problem with the electrics. The power goes off each time you switch on the shower. There is damp in a number of rooms. The toaster didn’t work. Lots of great dvds but no DVD player.

    Amazing location. Loved the cosy fire in an evening. Nice and clean.

    Stayed in October 2021

  • Reviewed: 1 November 2021

    7.0
    A nice place for a short break away.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    if you have the shower on the high setting the electrics trip out. the electric wall heater in the lounge and main bedroom isn’t easy to fathom and could benefit from some clear instructions.

    the location is great, gun gutter is a quiet area but close to the harbour and the pub. the property is well equipped with just about everything. the kitchen is modern and well stocked. the tv has sky and Netflix and access to other on demand tv very easily.

    Stayed in November 2021

  • Reviewed: 1 October 2021

    9.0
    A week in Staithes
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 7 nights
    • Submitted via mobile

    The bathroom needed some work. Had to be very quick in the shower as the wet room started to fill to a worrying level. 50% of the time the shower fused the electrics. I find it hard to believe that this only started to occur during our stay.

    Great location. Lovely kitchen with everything you could need. Cosy cottage. Clean. Great use of space considering size of cottage.

    Stayed in September 2021

Showing 1 – 25

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