H Boutique Hotel Water Street, Bakewell, DE45 1EW, United Kingdom
#2 of 6 hotels in Bakewell
Guests' ChoiceBased on 935 hotel reviews
9.0Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.1
Staff
9.3
Value for money
8.5
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Kevan
United KingdomThere's nothing we didn't like and we will look forward to returning.
We very much liked our room and the Staff were very welcoming and helpful.
Stayed in April 2024
Reviewed: 7 May 2024
Anna
United KingdomGreat location. stylish, comfortable rooms. Friendly, helpful staff.
Stayed in May 2024
Reviewed: 7 May 2024
Greig
United KingdomLovely hotel right in the middle of Bakewell. That don't do a bed and breakfast rate but there is a restaurant on site that is open from 8 for breakfast. We ate there twice and really enjoyed it. They also do lunch and dinner. The room was spacious and clean and nice and quiet. Will definitely go back and can highly recommend staying here as a couple.
Stayed in May 2024
Reviewed: 28 April 2024
Sarah
United KingdomNothing
An exceptional hotel. The staff were lovely, the location perfect and the room spotless. We enjoyed this so much that we immediately booked another stay. A massive thank you to all the staff and the owner, who went out of his way to make us welcome. We also dined in the H bar and restaurant which was similarly excellent
Stayed in April 2024
Reviewed: 26 April 2024
Peter
United KingdomParking is a pain.. and adds about £20 to your stay to make sure you don't get a ticket.. 1 nights stay, and advised to pay for 3...
friendly staff, good food, great location
Stayed in March 2024
Reviewed: 24 April 2024
David
United Kingdomarrived back at the hotel at 9.4opm after a meal out and would have welcomed a nightcap in the bar but unfortunately the bar closed at 9.30pm appreciate the hotel does not wish to operate a late bar but it would have been good to have had the bar facilities available until 10pm
cleanliness of room, friendly staff and excellent breakfast.
Stayed in April 2024
Reviewed: 14 April 2024
Joseph
United KingdomWe liked everything, but felt it lacked some extra touches for the price.
Really lovely hotel. Friendly and helpful staff. Incredibly comfortable. Very warm welcome and the room was spotless.
Stayed in April 2024
Reviewed: 14 April 2024
Joy
United KingdomBuying breakfast separately therefore not being able to book b&b Shower not very powerful
Location Cleanliness of room James(?) super helpful super friendly Most staff
Stayed in April 2024
Reviewed: 29 March 2024
Katherine
United KingdomBit cold in the restaurant, confusing where to park, although appreciate this is out of hotels control
Clean, excellently furnished, cosy
Stayed in March 2024
Reviewed: 27 March 2024
Hannah
United KingdomFriendly reception, large room and lovely bathroom with jacuzzi bath ☺️ great central location for exploring Bakewell and lots of nice walking routes nearby. Would stay again!
Stayed in January 2024
Reviewed: 27 March 2024
Joyce
United KingdomBreakfast included
We had to ask for a walk in shower but we were moved quickly to a suitable room. The location is fantastic and the rooms comfortable.
Stayed in March 2024
Reviewed: 18 March 2024
Richard
United KingdomNothing!!!!
Staff, from walking through the door to leaving were 100% attentive, friendly and helpful at all times. The room was clean, warm, welcoming and comfortable. Location was excellent, bang in the centre of Bakewell. We had an evening meal, which was exceptional and eat breakfast both mornings, which was to an excellent standard. Parking, even though nothing to do with the hotel, was communicated to us prior to arrival, paid in advance and was a doddle. We would like to mention Sarah at the front desk, who was brilliant from the minute we arrived, as was all staff we encountered. Will definitely recommend this to others as a must stay value for money hotel in an ideal location. Well done Hotel Boutique.
Stayed in March 2024
Reviewed: 18 March 2024
Sophie
United KingdomStaff were very attentive, bed was massive and comfy
Stayed in March 2024
Reviewed: 17 March 2024
Anna
United KingdomGood location, friendly staff, clean and comfortable suite
Stayed in March 2024
Reviewed: 6 March 2024
Louise
United KingdomNo facilities
Great room with spa bath and central to the town
Stayed in March 2024
Reviewed: 5 March 2024
Ryan
United KingdomNothing
Friendly, luxurious, comfortable, perfect!
Stayed in March 2024
Reviewed: 4 March 2024
Sam
United KingdomAll was fab. Comfortable, lovely, warm and welcoming. The young lady working on the reception gave excellent customer service, very helpful & friendly.
Stayed in March 2024
Reviewed: 3 March 2024
Neil
United KingdomNothing at all
The staff at the hotel were totally amazing and went above and beyond as our daughter was getting married in Bakewell, we loved the rooms, very clean very spacious, we would definitely stay there again.
Stayed in February 2024
Reviewed: 3 March 2024
Sara
United KingdomTea station didn't get refilled but we called reception and they brought some straight up.
Really good sized room, clean and well kept, bathroom had bath and large shower. Great location centrally in Bakewell.
Stayed in March 2024
Reviewed: 10 February 2024
Dean
United KingdomThe hotel and restaurant are two separate entities. We were told on arrival that we didn't need to book breakfast. When we went down the first morning, we were nearly turned away! Breakfast had been advertised on booking.com as extra for £14. We had to pay per item which was slightly more expensive! The second morning, we had the same problem, decided to just have cereal and toast. She tried to charge £14 each! Not happening! We reported the breakfast issues to reception on leaving. She was very apologetic. Hopefully, these miscommunications between the two companies are now sorted.
Lovely welcome. The room was very comfortable. Staff in the main hotel were excellent. Good location in the centre of Bakewell. Parking was straightforward if you keep to the instructions. A lovely evening meal on our second night, although we were the only diners!
Stayed in December 2023
Reviewed: 28 January 2024
Ronald
United KingdomNothing.
Receptionist was welcoming, friendly at all times and very helpful. We decided to have breakfast after check-out so cannot comment. The location was perfect, with parking just across the road. Instructions provided by the hotel were very helpful and accurate.
Stayed in January 2024
Reviewed: 23 January 2024
Paul
United KingdomNo parking
Stayed in November 2023
Reviewed: 21 January 2024
Christine
United KingdomNo car park at the hotel so receptionist recommend that we park across the road behind the stone wall. Cost was £6 until the next morning.
Beautiful modern hotel. Spotless and comfy would highly recommend
Stayed in January 2024
Reviewed: 13 January 2024
Nigel
United KingdomSuperb room with excellent service.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content