Court Square, Carlisle, CA1 1QY, United Kingdom
#5 of 12 hotels in Carlisle
Guests' ChoiceBased on 323 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.4
Facilities
8.0
Staff
9.1
Value for money
8.4
Free WiFi
7.8
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End of dialog contentReviewed: 25 May 2024
Jeff
United KingdomThe bathroom was a bit dated could do with an upgrade
Nice room friendly staff
Stayed in May 2024
Reviewed: 22 May 2024
Adam
United KingdomThe bathroom was a bit dated and tired, but still a good standard.
The staff were all friendly, and room big and comfortable. A great location.
Stayed in May 2024
Reviewed: 21 May 2024
Elayne
United KingdomCouldn't really say anything that we didn't like..
We really enjoyed the overall stay at The Carlisle Station Hotel it was basically straight across the road from the railway station door..we didn't have to walk too far.. The hotel was clean, tip top condition staff we came in contact were all lovely..
Stayed in May 2024
Reviewed: 20 May 2024
Ed
United KingdomCentral
Stayed in May 2024
Reviewed: 20 May 2024
Natasha
NetherlandsThe bathroom is quite outdated.
Very convenient location, right next to the train station. The room was great and clean. The beds were comfortable. Breakfast was great! A very decent price as well.
Stayed in May 2024
Reviewed: 20 May 2024
Carole
United KingdomThe staff were very pleasant and helpful, which is really important.
Stayed in May 2024
Reviewed: 20 May 2024
Mr
United KingdomRoom was warm as couldnt open window for fresh air
Fern on reception was very helpful with my stay. The facilities are ok for a dated hotel
Stayed in May 2024
Reviewed: 19 May 2024
Steven
United KingdomSlight bit of noise from the street crept into the room at night but it was hot and we had the window open
Comfortable large bed, friendly staff and great central location
Stayed in May 2024
Reviewed: 14 May 2024
Laura
AustriaThe windows could not be opened completely, so in summer it's probably quite hot
Ideal as we had to travel early and it's right next to the station. Very nice, comfortable, clean. Easy check in and check out. We could check in quite early.
Stayed in May 2024
Reviewed: 13 May 2024
Maureen
United KingdomStaff friendly, clean room, late night bar.... just a hop and a skip from train station. Whats not to like?
Stayed in May 2024
Reviewed: 12 May 2024
Sylvia
IrelandAs I was meeting friends, it did'nt matter - but be warned no restaurant, other than breakfast. However plenty of places to eat or grab a coffee nearby - ask friendly reception...
Close to the lift as requested (thank you!)...very spacious, bright room, huge bed. Looking out the front of hotel, cool view. Big, spacious bathroom, which was great!!! (my last stay here, the bathroom was tiny, squeeze into it, sit on toilet and you could reach into shower, whilst the basin was pretty much on top of you!) Breakfast was fine, maybe add a bit more choice to it? Location, second to none, literally step across to train station...whilst a plentiful supply of buses too.
Stayed in April 2024
Reviewed: 8 May 2024
Lucy
United KingdomReally noisy plumbing!!! When the neighbouring room flushed the loo, the noise from the pipework was deafening. Very unnervingly and meant repeated disturbance through the evening into the night. Breakfast (cooked items) were cold!
The usual rooms you'd expect from a group like Best Western. Nice, polite service in general from the staff
Stayed in May 2024
Reviewed: 8 May 2024
Susan
United KingdomRoom was not suitable for my needs so we were kindly moved to another room with a very ting shower room not big enough and the bed against the wall again not suitable ,We were with friends and found out we paid more for our room than they had so very disapointed .
Stayed in May 2024
Reviewed: 8 May 2024
Green
United KingdomNo real problems that I noticed.
Very convenient for the station, as we arrived and were to depart by train. Superb full English breakfast and friendly staff, Also very inexpensive.
Stayed in May 2024
Reviewed: 8 May 2024
Harrison
United KingdomView of the bins. It didn't matter for just a few hours I stayed but would be an issue on a longer stay.
Location perfect next to railway station. Very good breakfast. Room small but clean and comfortable if a bit dated and just what I needed for a quick stopover. Waitress at breakfast excellent.
Stayed in April 2024
Reviewed: 7 May 2024
Susan
United KingdomThis was a lovely hotel based in the center of Carlisle, a few steps from the train station and close to all amenities pubs bars restaurants, and old fire station for bands ect. Would highly recommend
Stayed in May 2024
Reviewed: 7 May 2024
David
United KingdomFree upgrade. Breakfast good.
Stayed in April 2024
Reviewed: 6 May 2024
Gordon
United KingdomRooms had been decorated but but not refurbished. Policy seemed to be pay more and get an upgrade. Parking expensive.
Location ( right in City centre) and breakfast. ( nicely laid out , good orange juice an good food qiality and availability )
Stayed in May 2024
Reviewed: 5 May 2024
Max
United KingdomCan't actually pin point anything. It was a good experience all round.
Service was brilliant,everything was clean and a good nights sleep was had ahead of work the following day! This is now my go to hotel in Carlisle!
Stayed in March 2024
Reviewed: 2 May 2024
James
United KingdomDated room and pricey bar
Pleasant staff and good location
Stayed in April 2024
Reviewed: 2 May 2024
Marie
United KingdomGood location good breakfast
Stayed in May 2024
Reviewed: 1 May 2024
Seamus
IrelandThe lift made funny sounds! We used the stairs
Location, nice big bedroom
Stayed in April 2024
Reviewed: 30 April 2024
Howard
United Kingdomthe maintenace of the rooms was poor
the location right next to the station
Stayed in April 2024
Reviewed: 29 April 2024
N
United KingdomFour rooms booked. Rooms in need of updating, carpet worn in parts, noisy overnight some kind of fan outside a couple of our rooms and rooms on the others of the hotel had the train station announcement noisy and all room could hear music into the really hours
Location ideal for town. Staff very pleasant
Stayed in April 2024
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