46-50 Piccadilly, York, YO1 9NX, United Kingdom
#58 of 104 hotels in York
Guests' ChoiceBased on 15433 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.8
Staff
9.0
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 11 May 2024
Jane
United KingdomBreakfast a bit underwhelming. Ecomical feel
Location and room. Very laid back. Clean
Stayed in May 2024
Reviewed: 11 May 2024
Sidney
United StatesLocation and staff. Great breakfast too
Stayed in May 2024
Reviewed: 11 May 2024
Carol
United KingdomThere is nothing to not like
Everything... very clean, very comfortable, good breakfast, welcoming staff, Charlie on reception was very helpful, and a young lady working in restaurant was very helpful, we enjoyed Everything about this hotel, and will be recommending to our friends 100%
Stayed in May 2024
Reviewed: 11 May 2024
Brown
United KingdomThe location
I enjoyed the location but found the lack of a car park disappointing
Stayed in May 2024
Reviewed: 10 May 2024
William
United KingdomGreat location, car parking facilities close by, as were shops , restaurants and visitor attractions
Stayed in May 2024
Reviewed: 10 May 2024
Kelly
United KingdomN/A
Stayed at Hampton by Hilton for 2 nights, superb location, excellent rooms and facilities, decorated very nicely and modern, shower was amazing, slept great both nights.Great breakfast on both occasions, helpful friendly staff. Would recommend this hote.l
Stayed in May 2024
Reviewed: 10 May 2024
Dimpsie
United KingdomIt would have been helpful to have a guide in the room as to how to work the air conditioning, it was not intuitive. The hotel should make it known that they offer bar food as this wasn’t mentioned anywhere, so we had to ask.
All staff were very helpful & professional. Breakfast was very good with lots of choice, making waffles was an added bonus. We enjoyed sitting out on the terrace as the weather was warm. The hotel is a short taxi ride from the station and the town centre was only a short walk away. The bar food in the evening was very good.
Stayed in May 2024
Reviewed: 10 May 2024
Ron
United KingdomNo car parking or discount with nearby car parks
Hotel was fabulous, very clean.
Stayed in May 2024
Reviewed: 10 May 2024
Cyndy
United KingdomThere was no parking, had to deal with looking for where to park
The location, its close to the city center and tourist attractions, you just have to walk.
Stayed in April 2024
Reviewed: 10 May 2024
John
United KingdomExcellent quality
Clean fresh look
Stayed in May 2024
Reviewed: 10 May 2024
Debbie
United KingdomBreakfast area was very busy - there were plenty of empty tables but they had not been cleared of used plates & cups etc., so it was tricky to find a clean table to sit at. Could see the river from my hotel room, but room did also overlook lots of building rubble.
Convenient location - close to city centre. Room was clean and comfortable. Good shower. Nice breakfast buffet. There were a number of International street food stalls/bars in cargo containers opposite the hotel, so convenient for variety of quick eats. Was quite lively in the evening there, but couldn't hear any noise from there in my hotel room.
Stayed in May 2024
Reviewed: 10 May 2024
Louise
United KingdomThe hotel was spotlessly clean & our room was very comfortable & quiet as requested. The staff were also very friendly & helpful.
Stayed in May 2024
Reviewed: 9 May 2024
Lorraine
United KingdomSomething different to eat on the evening each night.
Staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 9 May 2024
Colin
United KingdomThe speed in which breakfast disappeared bang on 10 o’clock
The rooms were great
Stayed in May 2024
Reviewed: 9 May 2024
Iain
United KingdomRoom a bit small for 3 people
Central location
Stayed in May 2024
Reviewed: 8 May 2024
Pia
United KingdomPillows smells damp even the room and corridor. Looks like the rug haven’t been cleaned for the long time.
It’s worth the price. The location is very good. Check in is even earlier than expected. And the hotel have a locker where you can put your things for safe keeping even after your check out which makes us happier as we can still roam around the city before we leave.
Stayed in May 2024
Reviewed: 8 May 2024
Kevan
United KingdomOn the seconed day ( morning) due to a facilities problem we were NOT provided with any breakfast. ( just a few selected items) This ruined a part of the things we look forward to. I consider that some kind of compensation is due and should be offered. As this event/problem was NOT CORRECTLY DELT WITH & we should have been offered a compensation. In legal terms a important part of the package was not fulfilled. Under the 'TRADING STANDARDS ACT' the package did not meet it legal requiments of the WHOLE BOOKING. It can be deemed as 'NOT FIT FOR PURPOSE' which is to provide the advertised agreement when the booking contract was made
Stayed in April 2024
Reviewed: 8 May 2024
Claire
United KingdomWe dropped something on the floor near bed and when we looked under there was a tangerine under there and other rubbish. Just a Shame when everything else was clean
The location was fab and the room beautiful. Breakfast really nice
Stayed in May 2024
Reviewed: 8 May 2024
Jeremy
United Kingdomgreat place to stay, would do again, staff were great, place clean and cool.
Stayed in May 2024
Reviewed: 8 May 2024
Lynne
United KingdomCold breakfast selection could have been better.
Stayed in April 2024
Reviewed: 8 May 2024
Riley
United KingdomEverything was a ok
Friendly staff room clean breakfast was well catered for
Stayed in May 2024
Reviewed: 8 May 2024
Maria
United KingdomThere wasn't anything we didn't like .
Breakfast was really good plenty of choice .
Stayed in April 2024
Reviewed: 8 May 2024
Nigel
AustraliaNothing
Every thing
Stayed in May 2024
Reviewed: 7 May 2024
Eddie
United KingdomI have no grumble.
I didn't have breakfast. The check in was rapid and painless, the room light, clean and blameless. Location central and easy to navigate.
Stayed in May 2024
Reviewed: 7 May 2024
Sonia
United KingdomNothing!
Close to the city centre. Modern hotel with light, airy and spacious rooms. Very welcoming staff and friendly throughout our stay. The reception lounge area is fantastic to spend time with family at the end of an evening, whilst having a drink. The breakfast area is spacious, with tables big enough to seat a large family and has outside seating with a view. There was a good selection of good quality food at breakfast. Would definitely rebook.
Stayed in May 2024
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