Schooner Way - Atlantic Wharf, Atlantic Wharf, Cardiff, CF10 4RT, United Kingdom
#35 of 47 hotels in Cardiff
Guests' ChoiceBased on 3912 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
8.1
Staff
8.6
Value for money
7.4
Free WiFi
8.1
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End of dialog contentReviewed: 3 April 2024
Sarah
United KingdomAll of the carpets in my room and in the halls needed a deep clean/replacing. My room was spacious and quiet, but it was all a bit worn out.
The pool and hot tub/steam room/sauna were amazing. Takes what is otherwise an average hotel and makes it excellent. Also, an easy 15 minute walk to the city centre.
Stayed in April 2024
Reviewed: 3 April 2024
Angela
United KingdomWalls are thin, so if you have noisy neighbours it can be a little loud.
Great location and friendly staff. Great facilities. Good sized rooms.
Stayed in April 2024
Reviewed: 2 April 2024
Ann
United KingdomFood wasn't all that good some dishes were cold
Very nice atmosphere spotless clean and very comfortable
Stayed in March 2024
Reviewed: 1 April 2024
Cara
United KingdomPool was a little cold, be better if it was warmer. Definitely take a £1 for the locker someone took our hotel key out of mine. Staff didn't really make us aware of stuff like that. Didn't tell us the check out times, I read stuff before we went. Didn't tell us about the locker. Just a tip if you are wanting a taxi get some cash out, they really see their arse if you pay card. Hotel booked the taxi for us she was very helpful, but the taxi man was very rude!! Due to being a woman and wanted to wear heels i didn't wanna walk there so I could save my feet 😂 literally is only round the corner but a killer in heels. Charged us nearly £6 and wanted £11 on the way back. Safe to say I stole my partner's socks on the way home!!
We loved the hotel. Very different, clean, close to the town center. Room we had was standard was fine for what we wanted it for. The pool was lovely. The restaurant was nice to go for a snack and some drinks. The windows in the room really does block out the outside noise.
Stayed in March 2024
Reviewed: 1 April 2024
Georgina
United KingdomPool was really busy, but it was half term
Great location, Easter activities for the kids including and egg hunt in the room 😍 restaurant food was nice and breakfast was lovely!
Stayed in April 2024
Reviewed: 1 April 2024
Jane
United KingdomI had an issue with heating in my room being too low but that was sorted out quickly.
Friendly staff, perfect location for Arena, lovely quiet room and comfortable bed. Great breakfast. It was nice to have a swim and sauna too.
Stayed in March 2024
Reviewed: 1 April 2024
Hayley
United KingdomA bit more than I would like to pay
Great location , good sized room, very helpful staff
Stayed in March 2024
Reviewed: 1 April 2024
Chamani
United KingdomEasy access
Stayed in March 2024
Reviewed: 31 March 2024
Steven
United KingdomVery friendly and helpful staff on reception. Special shout out to Mary😀
Stayed in March 2024
Reviewed: 31 March 2024
Rhian
United KingdomEarlier check in .
The pool ,sauna ,steam room and jacuzzi were fabulous . Really enjoyed our stay . Will def return soon. .
Stayed in March 2024
Reviewed: 31 March 2024
Jayne
United KingdomStaff were very friendly and helpful.
Stayed in March 2024
Reviewed: 30 March 2024
Kamil
United KingdomSwimming pool
Stayed in March 2024
Reviewed: 30 March 2024
Paula
IrelandThe renewal of the key card after one night of a 2 night stay
The bar was lively and food was nice
Stayed in March 2024
Reviewed: 30 March 2024
Carol
United KingdomNot enough pillows
Yes there should be more choice of hot chocolate milk and more pillows
Stayed in March 2024
Reviewed: 29 March 2024
Caitlin
United KingdomCost of breakfast!
Beautiful hotel, nice swimming pool!
Stayed in March 2024
Reviewed: 29 March 2024
Anthony
United KingdomThe heating didn't work
The swimming pool and the staff
Stayed in March 2024
Reviewed: 28 March 2024
Melinda
United KingdomRooms were a bit worn, no toilet paper in our room
Liked the location and staff. Rooms were clean.
Stayed in March 2024
Reviewed: 27 March 2024
Willem
BelgiumUpon arrival check in was not perfect (took long time), there no towels in the room but it was quickly resolved, first day room was not serviced but when I asked extra milk was given to me.
Location perfect for our visit, gym exceeded my expectations and requirements, restaurant service and food excellent, room, parking and wifi perfect.
Stayed in March 2024
Reviewed: 25 March 2024
Kaj
FinlandRenovation going at the same time in our floor.
Really good breakfast, Close to the city centre, Parking possible, Nice pool and sauna. Good gym. Internet worked well.
Stayed in March 2024
Reviewed: 25 March 2024
Claire
United KingdomThe room wasn't serviced on the second day and I was told that you had to ask for the room to be done! Then, after the maid had done the room, we were not given any tea, milk or water so we had to go back to reception yet again, to collect some. Not what you expect from an Executive Room.
The room was spacious, clean and comfortable. Parking was easy and free. We could take our dog in the restaurant which was much appreciated and she was given lots of treats! The location was great as we could find green spaces for our dog but could also easily walk into the city centre. The breakfast was fine for a buffet style, although there was no decaf coffee.
Stayed in March 2024
Reviewed: 24 March 2024
Louise
United KingdomThe bathroom decor was dated.
Comfortable bed, good sized room. On site bar excellent.
Stayed in March 2024
Reviewed: 24 March 2024
Karen
United KingdomRooms could do with an upgrade but were clean
Leisure facilities and bar
Stayed in March 2024
Reviewed: 23 March 2024
Carina
United KingdomClean spacious
Stayed in March 2024
Reviewed: 23 March 2024
Rebecca
United KingdomShower pressure slightly lacking
Beautiful rooms, great pool and relaxation area. Ideal location.
Stayed in February 2024
Reviewed: 20 March 2024
Rebecca
United KingdomVery dark at dressing table (small issue)
Lovely hotel. Staff welcoming. Close to city centre.
Stayed in March 2024
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