Schooner Way - Atlantic Wharf, Atlantic Wharf, Cardiff, CF10 4RT, United Kingdom
#33 of 46 hotels in Cardiff
Guests' ChoiceBased on 3907 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
8.0
Staff
8.6
Value for money
7.4
Free WiFi
8.0
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End of dialog contentReviewed: 12 March 2024
Thomas
United KingdomRoom 356 was not clean. Toilet bowl is stained, grouting is yellow and bathroom quite dated. Towel rail not heated (there was a sign saying it wasn’t), and room needs a refresh in general. Bed legs were splashed with some residue with a hole in the table.
Good location. Nice bar and leisure facilities and plenty of parking.
Stayed in March 2024
Reviewed: 12 March 2024
Cassie
United KingdomSome hot breakfast items were not that hot and my room didn't have a hair drier. I managed without but spent alot of time searching for one!
Nice hotel with large room. EV charging working!
Stayed in March 2024
Reviewed: 11 March 2024
Rachel
United KingdomThe spa
Lovely hotel
Stayed in March 2024
Reviewed: 11 March 2024
Chris
United KingdomRoom was excellent and the coffee machine was a nice touch
Stayed in March 2024
Reviewed: 11 March 2024
John
United KingdomNothing
All ok
Stayed in March 2024
Reviewed: 11 March 2024
Damien
IrelandNo complaints
Room was suitable for 3 persons, pool and training facilities of very good standard, breakfast good value for money with plenty of opitons to suit all. Check in was excellent, dealt with efficiently by attending staff.
Stayed in March 2024
Reviewed: 10 March 2024
Nicola
United KingdomLocation rooms and general ambience
Stayed in January 2024
Reviewed: 7 March 2024
Rebecca
United KingdomRoom was a little bit chilly ( but a heater was provided .)
Plenty of space, clean room , comfortable beds. Great breakfast . Easy to walk to main sights/ city centre
Stayed in March 2024
Reviewed: 5 March 2024
Johns
United KingdomThe reception, bar and spa area.
Stayed in March 2024
Reviewed: 4 March 2024
Melanie
United KingdomVery poor breakfast, cold cooked breakfast left standing. I wouldn’t recommend having breakfast get.
Spa facilities were excellent
Stayed in February 2024
Reviewed: 3 March 2024
Rachel
United KingdomStaff were brilliant. Location is great
Stayed in March 2024
Reviewed: 2 March 2024
Matt
United KingdomVery friendly and helpful staff. great facilities a short walk from both the city centre, Docks and train station
Stayed in February 2024
Reviewed: 29 February 2024
Alex
United KingdomCan't think of anything right now.
Although small, it has a well equipped gym and spa which we enjoyed. Restaurant has a quirky decor which we liked. Food was ok. Room was clean with plenty of space and a good bathroom.
Stayed in February 2024
Reviewed: 28 February 2024
Jo
United KingdomGreat location!
Stayed in January 2024
Reviewed: 28 February 2024
Katie
South AfricaEveryone was really accommodating to my pup - would have preferred a ground floor room so he didn’t need to take the lift but they were very kind in explaining not possible and gave us a room that didn’t require too many stairs/lift levels to get to.
Stayed in February 2024
Reviewed: 26 February 2024
Karl
United KingdomThe swimming pool,sauna and steam room was very nice and also the lay out in the reception
Stayed in February 2024
Reviewed: 26 February 2024
Mark
United KingdomThe fact they dealt with the issue you left them with was commendable. Really frustrating that you told me that they knew about my child staying with us but they knew nothing about it was not good.
Stayed in February 2024
Reviewed: 25 February 2024
Alana
United KingdomOur room wasn't ready at check-in time and we had to wait nearly an hour, but the reception staff did all they could. Cold tap wasn't working in our bathroom sink and the toilet flush was temperamental. One of the lifts was out of order.
Location was great, breakfast was lovely, great choice. Pool area was great for us. Bed was really comfy. Staff were helpful and courteous. Parking very easy and handy.
Stayed in February 2024
Reviewed: 24 February 2024
Ellie
United KingdomThe bath plug didn’t work, had a bath and couldn’t drain the water
Amazingly great for the price, clean room etc would 10000% stay again
Stayed in February 2024
Reviewed: 23 February 2024
Sam
United KingdomStaff were not very friendly and they were barely at desk if you asked something it was like they were doing you a favour I felt that they hated there jobs or just the general public
The matress was comfy and rooms were spacious … the leisure facilities were great
Stayed in February 2024
Reviewed: 22 February 2024
Jo
United Kingdomchanging rooms in the pool area, could have been more cleaner. sauna should be cleaned more often
food, location
Stayed in February 2024
Reviewed: 20 February 2024
Sarah
United KingdomNothing
We have stayed at the hotel several times before and we are never disappointed
Stayed in February 2024
Reviewed: 20 February 2024
Fiona
United KingdomPool lane being booked out for lessons when pool is busy.
Staff were so amenable to our children when they were playing together.
Stayed in February 2024
Reviewed: 20 February 2024
Aron
United KingdomWasn't happy that parking was extra as booked through booking.com I didn't see this but they where lovely and accommodated us.
Lovely clean, helpful staff. Everything we asked they accommodated. Room lovely size with everything you need, bonus has a fridge which I don't see often. Really enjoyed our stay, good walking distance from the town and harbour.
Stayed in February 2024
Reviewed: 20 February 2024
Martin
United KingdomWe had a large executive room which was great. Good value for money, ideal location close to Cardiff
Stayed in February 2024
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