Keighley Road, Skipton, BD23 2TA, United Kingdom
#7 of 7 hotels in Skipton
Guests' ChoiceBased on 4100 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
8.0
Staff
8.6
Value for money
7.6
Free WiFi
8.6
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End of dialog contentReviewed: 9 May 2024
Linda
United KingdomThe room was a little tired and may probably determine if we stay again and at that price.
Location is good and the restaurant was lovely as were the staff
Stayed in April 2024
Reviewed: 9 May 2024
John
United KingdomRoom could have done with a couple of pictures to make it feel a little more homely and nit just a room.
Very good breakfast selection and bar meals in evening were very good. Staff were very friendly and made a fuss of the grandson when he was around.
Stayed in April 2024
Reviewed: 8 May 2024
Dorothy
United KingdomNothing
The location and views from our bedroom window
Stayed in May 2024
Reviewed: 7 May 2024
Matthew
United KingdomN/A
Only stopped for one night. Service was great, no waiting around. General cleanliness was good, staff courteous and free car parking.
Stayed in May 2024
Reviewed: 6 May 2024
Merle
United KingdomA few issues with service. Check in gave us no info about directions to the room or about facilities. Bar staff unaware of menu detail. Eg what soup is it? I said I'd guess but still don't know what it was after having it lol! Ordered a child's cheeseburger but arrived as plain and sent back. Ordered a medium Chardonnay and a coffee.."Where are the wine glasses? You'll have to have one of these. ." ..We also realised later that the child's ice cream never arrived. I don't think the level of service reflects the prices.
Great family room. Great pool facilities. Lovely location.
Stayed in May 2024
Reviewed: 6 May 2024
Shackleton
United KingdomPosition of the Hotel
Stayed in April 2024
Reviewed: 5 May 2024
Malcolm
United KingdomUnable to regulate heat in the room. Rooms were a bit tired.
Breakfast at the side of the canal. Design of the hotel and facade
Stayed in May 2024
Reviewed: 4 May 2024
John
United KingdomA little tired decor and could do with better toiletries in the rooms. The room was very hot
Good location. Very clean. Very friendly, polite and helpful staff
Stayed in May 2024
Reviewed: 2 May 2024
Brian
United KingdomConfusing numbering and too many up & down stairs to reach your room 323
N/a
Stayed in April 2024
Reviewed: 1 May 2024
Catherine
United KingdomRoom decor was a bit tired and paint was peeling off around skylight.
Clean hotel, friendly helpful staff. Breakfast was great!
Stayed in April 2024
Reviewed: 30 April 2024
Deborah
United KingdomNothing
Great location outside of Skipton. Staff very friendly and food really fresh. Had a lovely view over Canal.
Stayed in April 2024
Reviewed: 29 April 2024
Julie
United KingdomGobwebs in the bathroom
Very friendly good service
Stayed in April 2024
Reviewed: 29 April 2024
Eloise
United KingdomThin walls. Could hear a lot from room next door. Door outside closed quite loudly.
Perfect location Lovely food service from very good staff Room modernised
Stayed in April 2024
Reviewed: 29 April 2024
Ann
United KingdomGreat breakfast.
Stayed in April 2024
Reviewed: 28 April 2024
Sarah
United KingdomClean rooms, good breakfast.
Nice, clean, friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Naima
United KingdomThe swimming pool was unfortunately closed for the first 2 days of our visit which was annoying The cooked breakfast needs more veg options like veg sausages - one morning they ran out of hash browns
Location is great - not too far from hesketh farm & bolton abbey which are great days out for kids
Stayed in April 2024
Reviewed: 28 April 2024
Christine
United KingdomUnfortunately there was no lift to 3rd floor.my sister and I struggled with stairs..
Fantastic hotel..Food good ..Bedrooms very clean and spacious.. Great location..
Stayed in March 2024
Reviewed: 27 April 2024
Longsands
United KingdomThe bed was a bit too firm for my wife.
Good location. Large bedroom/ bathroom. Decor was good,as was food. Breakfast was first class.
Stayed in April 2024
Reviewed: 27 April 2024
Frances
United KingdomRoom was basic and a bit tired
Fabulous public areas and staff
Stayed in April 2024
Reviewed: 26 April 2024
Iain
United KingdomRoom was could hear the road a bit despite being on the top floor. EV charging didn't work first time and parking for them is a bit odd.
Canal side location great for stretching the legs and a nice walk into Skipton centre. Convenient location for work. Staff friendly, breakfast good, nice view from the restaurant too. EV charging worked and was a great help for my journey.
Stayed in April 2024
Reviewed: 25 April 2024
Neil
United KingdomThe velux window in our room wasn’t closing properly so the room was noisy from the road. When I asked to be moved to a quieter room over looking the canal I was told there would be an extra charge of £15. Having booked 3 rooms for my family I thought this was a ridiculous unnecessary charge. I refused to pay this extra fee, and it took some persuading of one of the reception staff to not charge me who was initially reluctant to do this. I would have thought that because our initial room wasn’t suitable the receptionist would have been more sympathetic to my problem but this wasn’t the case. I also think that a charge of £4.50 for a pot of tea for one is ridiculous. As a result we went out and had tea and coffees in a local Cafe.
The location of the Hotel was good for the purpose of our visit, and the breakfast was good. The breakfast staff, and the duty Manager were very helpful.
Stayed in April 2024
Reviewed: 24 April 2024
Michael
United KingdomRoom could do with a little upgrade lick of paint furniture replacing
Spa, staff bar
Stayed in April 2024
Reviewed: 24 April 2024
Simon
United KingdomRoom was very basic, considering it was a suite
Rooms were very basic
Stayed in March 2024
Reviewed: 23 April 2024
Philip
United KingdomVinyl sheet floor coverings in rooms are hard and give a basic feel to the accommodation. Fittings in the bathroom feel dated and worn with basin taps and toilet flush not really working properly although just about acceptable. Food menu for dinner is a bit limited and portion sizes perhaps a little on the small side.
Location, staff and basic facilities good. Easy parking and access to Skipton.
Stayed in April 2024
Reviewed: 23 April 2024
Alwyn
United KingdomRoom was a little bit jaded and would benefit from an upgrade
Excellent staff, good breakfast, dinner wasn't bad. Had a lovely view over the canal from the room.
Stayed in April 2024
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