13 School Lane, Harlow, CM20 2QD, United Kingdom
#7 of 15 hotels in Harlow
Guests' ChoiceBased on 238 hostel reviews
7.9Cleanliness
8.0
Comfort
7.9
Location
8.6
Facilities
7.9
Staff
9.0
Value for money
8.3
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Ala
United KingdomStaff at recepcion was very kind and helpful.
Stayed in May 2024
Reviewed: 31 March 2024
Margaret
United KingdomDecor a bit dated Rooms close together Dining room is dated and tired
Location was nice, set in a park. Lovely garden and green spaces Great value for money Nice hosts Helpful staff
Stayed in March 2024
Reviewed: 25 February 2024
Gayle
FranceThe staff
Simple but well located
Stayed in February 2024
Reviewed: 8 January 2024
Paul
United KingdomLocal hotels with en-suite were 20% cheaper than here.,
Good location, reasonable price, although local hotels with en-suite rooms were 20% cheaper thank this place which had a shared bathroom.
Stayed in January 2024
Reviewed: 7 September 2023
Ala
United KingdomLack of sockets in my room.
Staff was very friendly and kind. Room was clean.Kitchen has everything you need to cook or reheat your meal.I had a flight at 6.25 am from Stansted airport so I took a direct bus from there to airport just before 4am.
Stayed in August 2023
Reviewed: 27 August 2023
Alban
Francethe only interesting place to visit around would be Old Harlow. quite a long walk.
although the town of Harlow is not much to visit, the hostel is an ideal night accomodation (next to the train station) to spend the day in London, or to catch an early plane at Stansted very kind people, garden, kitchen, and a big park next door. prices are nice too.
Stayed in August 2023
Reviewed: 2 August 2023
Christopher
United KingdomCarpets
Location
Stayed in August 2023
Reviewed: 30 July 2023
Sabine
GermanyThe Restaurant, Toby
Stayed in July 2023
Reviewed: 30 July 2023
Cheryl
United KingdomThe male staff member was very friendly & welcoming and showed me the facilities and info I needed for my stay . The Hostel was very clean everywhere, and the lounge in the reception area was welcoming . Lovely garden to relax. Nice and quiet within the town park and footsteps away from a nice pub .Would recommend to stay here.
Stayed in July 2023
Reviewed: 23 July 2023
Kristina
SwedenThe diningroom/livingroom didn't smell fresh. It was full of sofas and things, which makes it a difficult place to clean, I guess.
Good and cheap room and nice staff. With Stansted Express you reach this hostel soon.
Stayed in July 2023
Reviewed: 7 July 2023
Geraldine
SpainThey re trying but could do more with cleaning the bathrooms. The toiletries re always available and there re clean towels but the windows and bath tubes need more cleaning
The property is situated near a beautiful garden with a pond. The area is green, full of vegetation and quiet. I so loved it. Its also very close to the train and bus stations. Very ideal
Stayed in July 2023
Reviewed: 3 July 2023
Remeaise
United KingdomBunk Beds
it was quiet and the staff were very helpful and understanding and had good hospitality.
Stayed in May 2023
Reviewed: 25 June 2023
Dragana
IrelandIt was extremely hot and no air-conditioning in the room.
Great location , across the street nice pub with great food and it was live music on my stay.
Stayed in June 2023
Reviewed: 11 June 2023
Archecotech
RussiaMaybe a little hard to find, don't take a taxi they are bloody expensive. The train or bus is a better option.
The location is actually very fascinating. The location is almost dead center of the city. The coolest part is that this puts H.I.H. inside the city's central park. You can walk 5 minutes or less and enjoy everything the park offers. Right next door is great restaurant with outside dining along with bar. The fish and chip were great 👍 The owner and manager were great, plus there's a wonderful backyard area to go and hang out. Jeez, I have visited many hostels, this place reminded me more of home than any other. What a gem of a find. Even getting to the train station was only 15-20 minute walk.
Stayed in May 2023
Reviewed: 9 June 2023
Hosam
United Kingdomstaff was amazing, I came late from hospital after long day , and I made my booking on the way , the team was awesome at the reception to check me in even without looking to my booking on the website, I also been upgraded to better room . I didn’t got a chance to ask about there name’s really but I will give 5 star to them
Stayed in June 2023
Reviewed: 6 June 2023
Tryphina
United KingdomIt was good.
Self catering is encouraged by all means. The location is perfect walk to town centre, surrounded by beautiful landscapes of the town park, relaxing pub at doorstep,bus station,train station a walking distance.very good location. Staff very friendly and laidback, easy to sit and have a conversation with others within the property. No noise everybody seemed calm.
Stayed in June 2023
Reviewed: 6 June 2023
Gloria
United KingdomThe bunk beds were a bit low for tall persons, the bathing compartment in the bathroom small, wished its a bit bigger to allow room for free movement. There should be more heaters in the rooms.
The staff and guests were very friendly and receptive and the kitchen quite big.
Stayed in June 2023
Reviewed: 25 May 2023
Moshood
United KingdomNothing
Silent
Stayed in May 2023
Reviewed: 9 May 2023
Stephen
Australiacost to get to London
Warm and helpful staff
Stayed in May 2023
Reviewed: 8 May 2023
Debbie
United Kingdomnothing was wrong at all in the accommodation, very welcoming and left to your own devices maybe parking under a tree wasn't a good idea there were some big birds in that tree
I liked the location very central for everything I had to do based next to the lovely park and near all facilities very comfy beds warm and clean room, and my own key very easy access parking nearby
Stayed in May 2023
Reviewed: 29 April 2023
Vanessa
AustriaVery nice location in the middle of a park, friendly staff, easily accessible from Stanstead.
Stayed in April 2023
Reviewed: 25 April 2023
Lee
United KingdomN/A
The location of the Hostel
Stayed in April 2023
Reviewed: 24 March 2023
Lian
ItalyNo internet signal in my room but it's ok
Comfy and quiet, near to the station where you can take the train to the Stansted airport
Stayed in March 2023
Reviewed: 17 March 2023
Joy
United KingdomIt wa so fine
Very nice greeting very helpful And one of the cleanest hostels to stay in great favilities. Lots of choice of shampoos ect nice clean towels and bed spotless .
Stayed in February 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content