Unfit for human habitation. Only waited 20minutes then left. Absolutely filthy and smell of dampness throughout hotel . Bed unchanged and faeces in toilet. No towels, toilet paper, toiletries. Window didn't close and was held together with tape. Room door didn't close properly. Wallpaper torn and patches of bare plaster with dampness and mould on wall. Windowsill covered in dead insects. Previous occupants tissues in bed. TV balanced on top of wardrobe unsecured. Absolutely disgusting. Worst hotel we have ever seen.

Stayed in May 2024

Very very unhygienic. Management very unhelpful. We could not stay at this property because of the state the room and bathroom was in, I’ve never seen a place as dirty. Complained to the man who was in charge who said we could have a full refund, however this was not the case and we did not receive any kind of refund.

Do not recommend this property to anyone, it was absolutely disgusting. The room and bathroom was the most dirtiest room I have ever seen.

Stayed in April 2024

Tv fell if wall cello tape around window. Filthy bathroom.

Absolutely disgusting. Do not book this.

Stayed in March 2024

Was scruffy smelt really bad beds wet an damp rubbish everywhere bloke was a tramp scruffy clothes an also his son kitchen I wouldn't put my dog in there absurlutely disscusting cant believe you had such a awful place on booking dot com really discussed

Stayed in April 2024

The staff didn't make it feel welcoming I forgot items that we didn't receive back the bedding and curtains were stain with blood and the full place needs an air freshener as well as bringing into this centre with no WiFi and everything looked like it had been bought flea market

Location was perfect and breakfast was ok.

Stayed in April 2024

Dirty threw out dog hairs dirty tolet what can I say not fit for any one to stay in

Stayed in April 2024

Everything

Nothing

Stayed in April 2024

HAIR ON BEDS DIRTY CUPS MOULD DIRTY BATHROOMS DIRTY CURTAINS/NETS 10 DIGIT NUMBERS TO ENTER THE ROOM NO BAR/POOL TABLE LIKE PICTURES SHOWN STAFF WERE NOT FRIENDLY AND MANAGER RUDE TV’s DID NOT WORK AN ABSOLUTE VILE HOTEL

ABSOLUTELY NOTHING! WE MOVED HOTEL AS NOT ON THIS EARTH WE WOULD HAVE STAYED IN SUCH A DIRTY HOTEL.

Stayed in April 2024

The carpets need a good shampoo clean, and decor needs attention. But as I said before, businesses like theirs need guests to make improvements

The owner works hard and you can tell they care for their staff. The trouble I think they have is that some of the rooms require a bit of TLC, bit they need the guests to stay, to be able to reinvest. The staff were very helpful and friendly, and offered to cook food for the family. They were helpful in showing us to our rooms, and we just wish we'd had chance to meet Dora the dog. We are a big family and the hotel did well to accommodate us all, the owner seemed kind and didn't get angry when someone set the alarm off at 5am. The hotel itself has great potential, and you can see they are doing there best, competition is rife. The building is too nice to see fall the same way as some of the other hotels.

Stayed in March 2024

Everything No heating no hot water Breakfast cold

Nothing

Stayed in March 2024

Everything.

Absolutely appalling dirty hotel. Breakfast was cold. No heating and no hot water . Avoid if possible. Long stupid key codes to get in room . Nothing good to say at all .

Stayed in March 2024

Stood outside in the cold and rain for 40 mins before anyone answered. Room very dated, cardboard on window, heater broke, bathroom was unclean, bed placed in stupid position not enough room to get passed and light in bathroom the string had broke so couldn't turn light on

Breakfast was ok.

Stayed in February 2024

Unfortunately was very disappointed for me and my family. We arrived to hotel where we were taken to the room. Once we were in the room drop the bags and see a dirty room. Used milk pods in the coffee basket,stickers from primark clothing on pillows,hairs inside of the bed,dirty duvet(fresh stain look like vomit or so),poop on the toilet,hanger under the bed,gummy bag under bed. After all spoke with manager where I was told that I would get a refund.Didn’t happen to far!

Nothing good to say about this property!

Stayed in December 2023

The smoke alarm kepted beeping

Had the best night sleep bed was so comfy

Stayed in December 2023

Owner was polite an welcoming and there dog was lively and friendly despite me working at 6am even offered to arrange a breakfast for us lovely location and quiet will stay again

Stayed in December 2023

Could feel the springs in the mattress. The windows was no good and let the wind come threw. There was no heating on in December it was cold. They provided me with two heaters one that's ment to have legs on. So every time it got warm it would turn off. And one that made lots of noise I felt it was un safe. The bathroom was not clean and needed updating. It was to cold to even think about taking a shower. One of the curtains was nailed up and bunk beds was in front so couldn't even open curtain..I messaged to say it was cold they told me it was 14° I had two kids in the room and my disabled mum..we went down stairs in to the lounge the windows was open and there was chicken just sat in the window. We was to ask the guy in the hotel to turn the heating on. All the lights was off and we couldn't find the hotel as not very well signed. We ended up leaving. I was scared that my kids would got hurt as the wardrobe was so unsafe . Trying to get our money back as I have proof of all this. I would not recommend

Staff did try to help but facilities was not good

Stayed in December 2023

Breakfast was good

Stayed in November 2023

room cleanliness, breakfast

Stayed in November 2023

Nothing didn't stay at this hotel I booked for 1 night with me and my wife and payed through booking.com The hotel owner should be ashamed of himself

Stayed in October 2023

All

Nothing,walked in walked out.

Stayed in November 2023

I liked everything

The staff were really friendly, dora the dog is really cute and got on really well with my dog. Very close to the main stripe and close by parking. Room clean and everything worked.

Stayed in October 2023

No body to check us in on arrival,extremely dirty,had to clean bathroom before using it, (excrement on toilet seat) shower full of mold, after seeing the kitchen while looking for someone to check us in decided to eat elsewhere

Location

Stayed in October 2023

This text box isn’t big enough

Positives..running water and room locks modern

Stayed in October 2023

Didn’t get room I booked didn’t get the family got a room on top floor what not suitable for a family Tv didn’t work

Nothing

Stayed in October 2023

Poor room, had to sit on toilet SIDEWAYS as sink in way! Toilet seat loose & hanging off!Bathroom door wouldn't shut, shower door wouldn't shut! Carpet in pieces, no storage except a 14" wide wardrobe! breakfast very poor! Proprietor & wife were constantly arguing in front of guests- NOT A PLEASANT STAY! we paid £178- NOT WORTH £78

Location only- close to South pier

Stayed in October 2023