Unable to check in until an hour and a half after the given time, restaurant staff below did not know about the apartment

Spacious, clean and in an exceptional location

Stayed in March 2024

Unfortunately the bin in one of the rooms hadn't been emptied & although the towels provided had been laundered & were fresh, some of them had stains on. One of our rooms had a security light right outside the window, this same room was above the back of the restaurant that's below, so there was noise from that after it closed with them emptying glass & rubbish etc into the bins - was unable to sleep till the early hours.

Great location, there's a long stay car park nearby, fab shower, comfy beds, clean rooms, my daughter loved the attic room. Ideal base for our overnight stay.

Stayed in April 2024

I think the tv remote in another room may work this one as well as it would come on if it’s own accord.

Clean and well situated, with plenty of space

Stayed in March 2024

Nothing.

Everthing was immaculte,the room was very spacious and spotlessly clean..Everything you could want literally on your door step. Can't wait to return.

Stayed in April 2024

Only suggestion-Black out curtains for the rooms.

Lovely two bedrooms Suite with second bedroom upstairs.

Stayed in April 2024

Gorgeous room..great location..had difficulty finding parking spot but expected that on a Saturday in whitby..stairs to room are quite steep so anyone with mobility issues might struggle.. would definitely stay again..

Stayed in April 2024

We had room two which unfortunately wasnt en suite, it did have its own bathroom on the landing but did find this a little inconvenient during the night. Steep steps and very narrow treads up to the room

Loved the location and the room was a really good size, tea coffee, supplied, towels, toiletries etc

Stayed in April 2024

Toilet seat! TV stayed on 1 channel remotes from both rooms wouldn’t change a channel in any room. Empty Durex packet found behind bed ! Empty port bottle in bottom drawer.

Central, Warm. Plenty of coffee, tea.

Stayed in April 2024

All good just more loo rolls

Central on the bridge

Stayed in April 2024

Nothing not to like

Excellent location and very helpful staff and no issues with the room very well kept spotless le clean. Would definitely recomend and stay again when in Whitby.

Stayed in April 2024

Great location. Easy to find.

Stayed in April 2024

No heating controls and it was cold. Very thin duvet in upper room, no extra blankets, had to sleep in my clothes. Lower room better. Smoke alarm went off twice for no reason. Tried to ring the number given on the wall that said it could be rung with any problem, any time, but the number was unavailable. Went to restaurant who had given us the key, they said the owner was abroad! They were as helpful as they could have been. A mini fridge would have been good.

Very clever conversion of a small space into two bedrooms with bathroom. Great shower. Fabulous location.

Stayed in April 2024

Loved everything

Location, clean tidy rooms

Stayed in April 2024

Fresh water in the jug. Plenty milk for tea and coffee. The hair and body wash, soap, hairdryer, towels all available to use.

Stayed in April 2024

The steps up to the room were quite steep, and we had a 5 year old child and a 72 year old lady with us, so we had to be quiet careful with them. There is a note to say quite time after 9 pm, but we could hear people stomping around in other rooms well into midnight. The bathroom is situated outside the bedroom, which isn't used by anyone else. It's just a pain when you have a child.

The bed was very comfortable and clean. The room was clean and well heated. The bathroom was well heated, clean with extra soap and shampoo. The room is situated in the centre of Whitby, so it is convenient for all amenities. There was a lot of space in this bedroom which was nicely decorated. I would recommend this room and stay here again but not with a 72 year old.

Stayed in April 2024

No bin in toilet.Needs a chair in the room instead of small stool.No instructions for the TV or heating.Needs a small dustpan and brush to clear any rubbish up.Overall the room and facilities were good.

Central position,close to most things . Comfortable bed.

Stayed in March 2024

Clean and tidy in a very good location and a good price

Stayed in March 2024

Nothing

I was avery good stay

Stayed in March 2024

There wasn't really a view. Stairs are steep, could do with another door, night lights or something for nighttime safety.

Facilities and location.

Stayed in March 2024

The stairs, we had 3 children with us and the stairs were extremely steep and I was worried one of them would fall.

The property was in a good location and was nice and clean

Stayed in March 2024

Noise from outside - especially on Friday am which is bin collection day.

Stayed in March 2024

Nothing

Beautiful place

Stayed in January 2024

One toilet. Would have been fine for just us two. Having said that no biggie.

Wonderful location in centre of harbour, clean, warm, comfortable. Great value.

Stayed in March 2024

Just the stairs very steep but it is a old building but best to be made aware for other visitors

Stayed in March 2024