Old Hellaby Lane, Hellaby, Hellaby, S66 8EX, United Kingdom
#1 of 2 hotels in Hellaby
Guests' ChoiceBased on 1864 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.2
Staff
8.7
Value for money
7.9
Free WiFi
7.4
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End of dialog contentReviewed: 21 November 2023
Debbie
United KingdomLimited bar menu and seating.
Good sized, comfortable room. Lovely breakfast.
Stayed in October 2023
Reviewed: 19 November 2023
Stuart
United KingdomPoor maintenance and investment by owner. Mold on roof and around most tiles In the bathroom. General maintained around the pool is showing its age. Pool was freezing steam room was hot then no steam for a long time. It's a shame as the price isn't an average price 140 for one night for average facilities. We've been going for years now will start looking around.
Staff are amazing, anything they do cleaning, service or cooking is top notch. Bed is comfy and room was generally clean apart from bathroom.
Stayed in November 2023
Reviewed: 19 November 2023
Keogh
United KingdomThe only thing we didn’t like about our room which is pretty trivial was the bathroom having a shower curtain over the bath. Perhaps a walk in shower, L bath, or Even a shower screen would have been better.
We received a friendly welcome. The room was spacious and the bed was comfy, our breakfast was lovely too. the location suited us perfectly.
Stayed in November 2023
Reviewed: 18 November 2023
Philip
United KingdomSpacious room, good desk on which to work. Quiet.
Stayed in November 2023
Reviewed: 17 November 2023
Dan
United KingdomLovely hotel in a good venue. Great facilities located alongside including gym, swimming pool etc.
Stayed in November 2023
Reviewed: 14 November 2023
Pamela
United KingdomCool pool dur to boiler failure... Lack of hot chocolate in the tea tray in room..
Location and facilities. And the room...plus a great breakfast . Staff very friendly..free car parking
Stayed in November 2023
Reviewed: 14 November 2023
Sharon
United KingdomPool was a little cold as pump broken. Couldn’t be helped for our stay and I did manage to swim in it! Some areas could do with an update within the room but didn’t affect our stay.
Lovely peaceful surroundings and beautiful building. Friendly staff in all areas. Nice room which was very clean. Bar food was fantastic. Nice cosy sofas to sit on and enjoy food/drink in the bar area or a restaurant for a more formal setting if preferred.
Stayed in November 2023
Reviewed: 13 November 2023
John
United KingdomRoom very dated indeed. Hotel was a labyrinth and hard to navigate. All food expensive, even the bar menu. Receptionist would not send room service to room unless I went back to reception with a credit card. This was miles away from my room being at the opposite end of the hotel.
Location. Swimming Pool. Breakfast was good
Stayed in November 2023
Reviewed: 13 November 2023
Mischa
United KingdomI was excited about hot tub but it was so cold, same as the pool. I have heard the heating broke so it was just unfortunate it happened when we stayed that weekend. I am also shocked that 4 star hotel doesnt have proper coffee machine, only automatic one that dispense powdered milk, without frother so i couldnt have my vegan late. However they brought oat milk and had filter coffee instead. Having a coffee machine in 4* hotel is a must though. Also little fridge in the bedroom would be useful.
Hotel is really lovely with helpful staff and pretty gardens. We came early but we were able to use pool facilities until check in which was great. Bed and pillows were very comfortable. Room was nice and spacious. Bathroom had large walk in shower and the water pressure was brilliant. We went for dinner and breakfast. Food was very good and I am gluten free and vegan and they definitely cater for this. Overall we had very nice stay.
Stayed in November 2023
Reviewed: 12 November 2023
Peter
United KingdomDifficult to say
We loved the welcome. Easy check in. Lovely staff
Stayed in November 2023
Reviewed: 6 November 2023
Marie
SwitzerlandCould have more ambiance in the bar and restaurant - warmer lighting / candles .
The staff were very friendly. The surroundings very nice . Didn’t have time to visit the spa but it looked great .
Stayed in November 2023
Reviewed: 4 November 2023
Vincent
United KingdomThe pool and the food
Stayed in November 2023
Reviewed: 3 November 2023
Kathryn
United KingdomOh sorry! The small wine glass that my wine was served in, compared to the lovely wine glasses on the table.. if your ordering wine by the glass at the table, take them off then and then use the glasses for the wine .. don’t bring a small bar glass of wine and then take the nice glasses away… :-(
The food and service and rooms were all great.. we had the chicken main dish which was lovely, I did ask for some more gravy towards the end of the meal as we both needed it otherwise the service and food were exceptional thanks Kate
Stayed in October 2023
Reviewed: 2 November 2023
Simon
United KingdomGood service, clean and nice atmosphere. We had to leave a day early and the hotel was very accommodating, refunding us the price of our room for that night, which I was not expecting. Would recommend the hotel!
Stayed in October 2023
Reviewed: 2 November 2023
Davies
United KingdomThe only thing was the bar area didn't have any proper tables to eat your food from. They were low coffee tables, which made it a little uncomfortable when eating.
Staff friendly and room good. Facilities good, swimming pool etc. Breakfast good value. Good parking.
Stayed in October 2023
Reviewed: 31 October 2023
Ian
United KingdomRoom rates fluctuated during my stay week by week
Breakfast was excellent, room was what is expected.
Stayed in October 2023
Reviewed: 27 October 2023
Siobhan
United KingdomNothing.
Very attractive period exterior. We were staying for one night after attending a charity event. Our room was on the same floor as the function room. It was well fitted out, comfortable and sound proof.
Stayed in September 2023
Reviewed: 27 October 2023
Helen
United KingdomTraditional, but in a good location for motorway network
Beautiful traditional wedding venue
Stayed in September 2023
Reviewed: 22 October 2023
Wayne
United KingdomNothing
Clean tidy and well presented
Stayed in October 2023
Reviewed: 19 October 2023
Dale
United KingdomRestaurant menu
love the leisure facilities you offer.
Stayed in September 2023
Reviewed: 17 October 2023
Ian
United KingdomJacuzzi was only just warm and the steam room was out of order which was disappointing.
Clean and tidy. Very friendly staff.
Stayed in October 2023
Reviewed: 14 October 2023
Carrington
United KingdomOur room was very near the front door so with windows open (it was hot) you could hear everyone coming and going. Didn't bother us too much
Breakfast and spa facilities
Stayed in September 2023
Reviewed: 14 October 2023
Martin
United KingdomNothing
Clean large room in a quirky hotel complex. Good swimming pool . Nice bar food menu too
Stayed in October 2023
Reviewed: 13 October 2023
Rita
United KingdomLovely setting. Very friendly staff. Cooked breakfast was poor...just warm. Leisure facilities very good...but steam room out of order. Will definitely stay again.
Stayed in October 2023
Reviewed: 12 October 2023
Kevin
United KingdomVery clean and beautiful hotel with great facilities
Stayed in October 2023
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