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  5. Reviews of Hellaby Hall Hotel; BW Signature Collection

Reviews of Hellaby Hall Hotel; BW Signature Collection 4 stars

Old Hellaby Lane, Hellaby, Hellaby, S66 8EX, United Kingdom

#1 of 2 hotels in Hellaby

Guests' Choice

Review score

Based on 1864 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    7.4

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Showing 76 – 100

  • Reviewed: 21 November 2023

    7.0
    Comfortable and good location.
    • Business trip
    • Solo traveller
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    Limited bar menu and seating.

    Good sized, comfortable room. Lovely breakfast.

    Stayed in October 2023

  • Reviewed: 19 November 2023

    7.0
    Average
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Poor maintenance and investment by owner. Mold on roof and around most tiles In the bathroom. General maintained around the pool is showing its age. Pool was freezing steam room was hot then no steam for a long time. It's a shame as the price isn't an average price 140 for one night for average facilities. We've been going for years now will start looking around.

    Staff are amazing, anything they do cleaning, service or cooking is top notch. Bed is comfy and room was generally clean apart from bathroom.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    9.0
    We had a lovely stay Thankyou.
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only thing we didn’t like about our room which is pretty trivial was the bathroom having a shower curtain over the bath. Perhaps a walk in shower, L bath, or Even a shower screen would have been better.

    We received a friendly welcome. The room was spacious and the bed was comfy, our breakfast was lovely too. the location suited us perfectly.

    Stayed in November 2023

  • Reviewed: 18 November 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    Spacious room, good desk on which to work. Quiet.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    9.0
    Lovely hotel in a good venue
    • Business trip
    • Solo traveller
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    Lovely hotel in a good venue. Great facilities located alongside including gym, swimming pool etc.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    Last minute girls road trip
    • Leisure trip
    • People with friends
    • Family Room with Double and Single Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cool pool dur to boiler failure... Lack of hot chocolate in the tea tray in room..

    Location and facilities. And the room...plus a great breakfast . Staff very friendly..free car parking

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    Lovely stay, friendly staff and excellent food.
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was a little cold as pump broken. Couldn’t be helped for our stay and I did manage to swim in it! Some areas could do with an update within the room but didn’t affect our stay.

    Lovely peaceful surroundings and beautiful building. Friendly staff in all areas. Nice room which was very clean. Bar food was fantastic. Nice cosy sofas to sit on and enjoy food/drink in the bar area or a restaurant for a more formal setting if preferred.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    7.0
    Good location, nice pool, very dated
    • Business trip
    • Solo traveller
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room very dated indeed. Hotel was a labyrinth and hard to navigate. All food expensive, even the bar menu. Receptionist would not send room service to room unless I went back to reception with a credit card. This was miles away from my room being at the opposite end of the hotel.

    Location. Swimming Pool. Breakfast was good

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    Comfortable stay
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was excited about hot tub but it was so cold, same as the pool. I have heard the heating broke so it was just unfortunate it happened when we stayed that weekend. I am also shocked that 4 star hotel doesnt have proper coffee machine, only automatic one that dispense powdered milk, without frother so i couldnt have my vegan late. However they brought oat milk and had filter coffee instead. Having a coffee machine in 4* hotel is a must though. Also little fridge in the bedroom would be useful.

    Hotel is really lovely with helpful staff and pretty gardens. We came early but we were able to use pool facilities until check in which was great. Bed and pillows were very comfortable. Room was nice and spacious. Bathroom had large walk in shower and the water pressure was brilliant. We went for dinner and breakfast. Food was very good and I am gluten free and vegan and they definitely cater for this. Overall we had very nice stay.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Difficult to say

    We loved the welcome. Easy check in. Lovely staff

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Best hotel in the area
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Could have more ambiance in the bar and restaurant - warmer lighting / candles .

    The staff were very friendly. The surroundings very nice . Didn’t have time to visit the spa but it looked great .

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The pool and the food

    Stayed in November 2023

  • Reviewed: 3 November 2023

    8.0
    Our accommodation was perfect for our 2 nights away as mum and daughter.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Oh sorry! The small wine glass that my wine was served in, compared to the lovely wine glasses on the table.. if your ordering wine by the glass at the table, take them off then and then use the glasses for the wine .. don’t bring a small bar glass of wine and then take the nice glasses away… :-(

    The food and service and rooms were all great.. we had the chicken main dish which was lovely, I did ask for some more gravy towards the end of the meal as we both needed it otherwise the service and food were exceptional thanks Kate

    Stayed in October 2023

  • Reviewed: 2 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Good service, clean and nice atmosphere. We had to leave a day early and the hotel was very accommodating, refunding us the price of our room for that night, which I was not expecting. Would recommend the hotel!

    Stayed in October 2023

  • Reviewed: 2 November 2023

    8.0
    Our Favourite Hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only thing was the bar area didn't have any proper tables to eat your food from. They were low coffee tables, which made it a little uncomfortable when eating.

    Staff friendly and room good. Facilities good, swimming pool etc. Breakfast good value. Good parking.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    9.0
    Very good and would certainly use the hotel again.
    • Business trip
    • Solo traveller
    • Executive King Room - Non-Smoking
    • Stayed 2 nights

    Room rates fluctuated during my stay week by week

    Breakfast was excellent, room was what is expected.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    9.0
    Very comfortable and well equipped hotel which served us very well.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Very attractive period exterior. We were staying for one night after attending a charity event. Our room was on the same floor as the function room. It was well fitted out, comfortable and sound proof.

    Stayed in September 2023

  • Reviewed: 27 October 2023

    8.0
    Had a fabulous visit, guests at wedding ceremony
    • Leisure trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Traditional, but in a good location for motorway network

    Beautiful traditional wedding venue

    Stayed in September 2023

  • Reviewed: 22 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean tidy and well presented

    Stayed in October 2023

  • Reviewed: 19 October 2023

    9.0
    excellent stay
    • Business trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    Restaurant menu

    love the leisure facilities you offer.

    Stayed in September 2023

  • Reviewed: 17 October 2023

    8.0
    Lovely relaxing break
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Jacuzzi was only just warm and the steam room was out of order which was disappointing.

    Clean and tidy. Very friendly staff.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Night away
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room was very near the front door so with windows open (it was hot) you could hear everyone coming and going. Didn't bother us too much

    Breakfast and spa facilities

    Stayed in September 2023

  • Reviewed: 14 October 2023

    9.0
    Great for one night stay on work trip
    • Business trip
    • Solo traveller
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean large room in a quirky hotel complex. Good swimming pool . Nice bar food menu too

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lovely setting. Very friendly staff. Cooked breakfast was poor...just warm. Leisure facilities very good...but steam room out of order. Will definitely stay again.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    8.0
    We were at a friends wedding the room and private garden were beautiful all the staff were friendly and very helpful
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean and beautiful hotel with great facilities

    Stayed in October 2023

Showing 76 – 100

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