27-29 Henrietta Street, Bath, BA2 6LR, United Kingdom
#25 of 42 hotels in Bath
Guests' ChoiceBased on 4144 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 14 May 2024
Anita
United KingdomMy room wasn't made up after the first night and there was a dirty coffee cup in my room.
Great location, lovely staff and the hotel was also very nice.
Stayed in May 2024
Reviewed: 14 May 2024
Rachel
United KingdomRoom was very tiny , they really pack them in with this conversion of an old building. But very cosy for 1 person and I had everything I needed
Really well located hotel, very luxurious feel, high spec rooms.
Stayed in May 2024
Reviewed: 13 May 2024
Hazel
CanadaLocation was excellent. Breakfast was good, staff very helpful.
Stayed in May 2024
Reviewed: 13 May 2024
Stebbings
United KingdomThe staff were so polite and kind and made us feel very welcomed and went the extra mile
Stayed in May 2024
Reviewed: 13 May 2024
Sam
IndiaNo place to keep our clothes except for a few hangers which is quite impractical
The room was very small but neat and clean. Location excellent, just a few minutes walk to all interesting sites.
Stayed in May 2024
Reviewed: 13 May 2024
Laura
United KingdomOnly fault for us was the air con didn’t work and on one of the hottest days of the year so far we didn’t have the most comfortable nights sleep.
The staff were very attentive. Upon booking it asked for special requests to which I informed it was my partner’s birthday hence the trip away - we were greeted with a glass of Prosecco (orange juice for me due to being pregnant!) and a little cake in the room for him. They also changed our room off their own backs from 3rd floor to ground floor due to me being heavily pregnant. Very kind and appreciated touches.
Stayed in May 2024
Reviewed: 12 May 2024
Catherine
IrelandMy room was in a separate building down the road from the reception and restaurant , which I did not expect. I think that should be made clear on booking. No Aircon in my room, though rooms in the main building had it.
Staff were very nice. My room was tiny but comfortable and the bathroom was a good size.
Stayed in May 2024
Reviewed: 12 May 2024
Beth
United KingdomThe room really was a little too cosy and even though it's Bath city centre did feel very pricey for such a small room
Great location, amazing breakfast.
Stayed in May 2024
Reviewed: 12 May 2024
Paul
United KingdomCommon areas - bar and restaurant were basic and lacked atmosphere. Lounge by the front desk was tiny.
Very nice bedroom
Stayed in May 2024
Reviewed: 9 May 2024
Deeva
United KingdomNothing to dislike
my room and the staff were all wonderful. Great location, I felt safe as a solo female traveler.
Stayed in May 2024
Reviewed: 7 May 2024
Tatiana
United KingdomThe room was lovely. Great location, only a few minutes to the city centre.
Stayed in May 2024
Reviewed: 7 May 2024
Kat
United KingdomLocation perfect Staff helpful Beds comfy !
Stayed in May 2024
Reviewed: 6 May 2024
David
United KingdomVery grand room. Extremely comfortable.
Stayed in May 2024
Reviewed: 6 May 2024
Katalin
United KingdomThe room was clean and comfy, could have been slightly bigger but again, you get what you pay for so I cannot fault them for the room size. I chose to book that. I was happy with my choice.
Value for money - you get what you pay for, a great option for a budget overnight stay in a brilliant location, close to central Bath sights and everything is in easy reach by walk.
Stayed in May 2024
Reviewed: 6 May 2024
Anabel
United KingdomThe kettle didn’t work in our room which was annoying to say the least. We managed to get our son to boil a kettle of water for us on the first evening but I didn’t want to disturb them early in the morning. No cups of tea for me in the morning 😥 boo hoo I just hope they replace it for the next
Lovely room and comfy bed
Stayed in May 2024
Reviewed: 6 May 2024
Carole
Hong KongAll nice, a little pricey for the size of room
Very lovely place, nice clean room
Stayed in May 2024
Reviewed: 6 May 2024
Nikki
South AfricaBed was very small
Ideal location and very clean.
Stayed in May 2024
Reviewed: 5 May 2024
Ann
United KingdomThe standard of cleaning was not the best. Smell of damp in the room. The soap dispensers in the bathroom were caked in old soap, particularly underneath, they had not been cleaned for quite a while. The room was dusty. No chair to sit on in the room. Basic hanging space... a few hangers on a coat hanger, for clothes. Bed was lop sided. Room and bathroom cold, heating did not come on the entire time. Acceptable: just, for the cost, but room for huge improvement and attention to detail. Bathroom needed upgrade. Noisy during the night, some guests were inconsiderate and? early morning staff let doors bang behind them, but not sure who it was. Overall, disappointed sadly.
Location great. Friendly staff.
Stayed in May 2024
Reviewed: 5 May 2024
Helen
United KingdomThe en suite although functional was extremely small. The main light switch wouldn't allow you to turn on just the en suite light at night, all the lights came on.
Lovely central spot with great friendly helpful staff
Stayed in May 2024
Reviewed: 5 May 2024
Joanna
United KingdomGorgeous classic Bath street to step out into and feel like a local. Lovely historical building and great cosy double room.
Stayed in May 2024
Reviewed: 4 May 2024
Kourosh
United KingdomCould do with having a safe in the room for valuables but other than that can’t fault it.
Value for money. Great location in a quieter part of Bath. And most importantly staff is very friendly.
Stayed in May 2024
Reviewed: 4 May 2024
Nds
United KingdomIt was clean and everything looked nice, but a deep clean around the edges, skirtings etc could be done - but that’s just being picky!
The room, cute little room, cosy! Breakfast was nice, staff were pleasant.
Stayed in May 2024
Reviewed: 3 May 2024
James
United KingdomTatty decor in room
Central location
Stayed in April 2024
Reviewed: 2 May 2024
Jodi
United StatesThe “Tidy” room was very small and cramped. We were moved to a standard room because of an electrical problem. It was much larger & more comfortable.
Very nice English breakfast with several good options. Easy walk to the center of Bath, in a quiet, peaceful area. All staff were extremely helpful, accommodating and pleasant
Stayed in May 2024
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