33 Lugley Street, Newport, PO30 5ET, United Kingdom
#4 of 8 B&Bs and Inns in Newport
Guests' ChoiceBased on 21 hotel reviews
9.4Cleanliness
10.0
Comfort
9.8
Location
9.8
Facilities
9.5
Staff
9.9
Value for money
9.6
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 21
Reviewed: 15 May 2024
Rodney
New ZealandThe food is first class and the service exceptional.
Stayed in May 2024
Reviewed: 10 May 2024
Witold
United KingdomExcellent location when you are going to travel around the island. Very good breakfast.
Stayed in May 2024
Reviewed: 1 May 2024
Alexandra
United KingdomGood location, good price, very friendly staff, clean.
Stayed in May 2024
Reviewed: 28 April 2024
Aleksandar
United KingdomFriendly and nice service
Stayed in April 2024
Reviewed: 7 April 2024
Catherine
United KingdomFantastic rooms - brilliant large beds so comfortable and very elegant decor. Staff were brilliant and we had an excellent dinner
Stayed in April 2024
Reviewed: 4 April 2024
Shaunp
United KingdomNothing
Great location near town. Comfortable, clean and nicely decorated spacious rooms. Lovely breakfast. Friendly and helpful staff. Would definitely stay again.
Stayed in April 2024
Reviewed: 4 April 2024
Neil
United KingdomSash windows rattling in the wind 😬
Stayed in April 2024
Reviewed: 2 April 2024
Mark
United KingdomThe shower hose could be better.but perfectly Functional. Because everything else was good it showed up.
All good
Stayed in March 2024
Reviewed: 29 March 2024
Luisa
United KingdomEverything ! Room Was beautifully appointed with a huge bathroom. Staff were extremely helpful. Breakfast was delicious. Location is great - 5 mins from the main bus station in Newport so v easy to go around the island on the buses which are v cheap, efficient and clean.
Stayed in March 2024
Reviewed: 10 March 2024
Brandon
United KingdomNothing
I’ve stayed in a number of different hotels but honestly this has to be number one I’ve stayed in, the check in process it’s very simple and really easy, and the moment I walk thought the door it was warm welcome. Wish I could of got to the hotel sooner as I would of loved to have some food. Would highly recommend.
Stayed in March 2024
Reviewed: 29 February 2024
Louisa
United KingdomN/a Really can’t find a fault!
Everything, the friendliness of all the staff, the room itself was gorgeous and location central to the town centre
Stayed in February 2024
Reviewed: 29 January 2024
Debbie
United KingdomNothing
All round a great stay
Stayed in January 2024
Reviewed: 25 January 2024
Jomit
United KingdomNice coasy place, had a homely atmosphere.
Stayed in January 2024
Reviewed: 24 January 2024
Phillip
United KingdomNo reflection on this property but parking is a pain!
Clean spacious room and bathroom Friendly host and staff and restaurant on site with great food
Stayed in January 2024
Reviewed: 23 January 2024
Simon
United KingdomGreat accommodation and a Great Breakfast
Stayed in January 2024
Reviewed: 6 May 2024
Richard
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 24 April 2024
Jonathan
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 24 April 2024
Rex
New ZealandThere are no comments available for this review
Stayed in April 2024
Reviewed: 23 March 2024
Laurent
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 19 February 2024
Ellen
United KingdomThere are no comments available for this review
Stayed in February 2024
Showing 1 – 21
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content