No. 11 Fenwick Street, Liverpool, L2 7LS, United Kingdom
#37 of 98 hotels in Liverpool
Guests' ChoiceBased on 2291 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.3
Staff
9.2
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 1 May 2024
Ekins
United KingdomCommon areas a little tired
The location
Stayed in April 2024
Reviewed: 30 April 2024
Alan
United KingdomInsufficient hangers and hooks for coats etc. Unable to access lift when checking out as being used by staff.
Excellent location, bedroom good and well insulated from outside noise. Bathroom a little cramped but good shower.
Stayed in April 2024
Reviewed: 29 April 2024
Sheridan
United KingdomVery loud bar underneath our room which prevented sleep. While I expected noise in a city centre location the thumping bass started early afternoon and continued into the night. No main lights in the room, just table lamps.
Relatively clean and tidy. Polite reception staff and good location. Iron and hairdryer provided as well as a towel change.
Stayed in April 2024
Reviewed: 29 April 2024
Christian
ItalyBed mattress is too soft
Room is large, clean and fully furnished
Stayed in April 2024
Reviewed: 28 April 2024
Declan
Irelandonly thing that might help is a bottle of water in bedroom.
good size room, quiet comfortable, good clean bathroom great shower. Excellent location in city and easy get to everything.
Stayed in April 2024
Reviewed: 28 April 2024
David
United KingdomIt wasn't clear that the stuff in the fridge was free until I asked. It was never replenished. There isn't a restaurant so it was either a "grab and go" bag or go out.
They gave us two single beds instead of a double. They always helped whenever I needed it.
Stayed in April 2024
Reviewed: 28 April 2024
Deirdre
IrelandNothing we didn’t like.
Great central location. Friendly staff. Very clean. Comfortable bed. Large bathroom. Powerful shower. Great value. Ability to store our luggage upon check out and collected later.
Stayed in April 2024
Reviewed: 27 April 2024
Rosie
United KingdomCoffee and biscuits were very limited
All very nice and clean
Stayed in April 2024
Reviewed: 26 April 2024
Althea
United KingdomThe lighting was nice for going to bed by, but a bit dim for reading or applying make up, even with every lamp on.
Nice room, well equipped. I was glad to be able to adjust the temperature, as hotel rooms are usually too cold for me. The night receptionist was good to chat to.
Stayed in April 2024
Reviewed: 22 April 2024
Aidan
AustraliaA small complaint - my wife found the bed a little too soft.
The location is great with pubs, cafes, shops, Cavern Club and Docks nearby. The hotel is excellent value for money with friendly efficient and helpful staff.
Stayed in April 2024
Reviewed: 22 April 2024
Juan
ColombiaIt has a constant light on a step at the entrance of the room. A bit bothersome
Location, it is a walkable distance form the train station
Stayed in April 2024
Reviewed: 22 April 2024
Kaloyan
Bulgarianothing
All
Stayed in April 2024
Reviewed: 21 April 2024
Gary
United KingdomParking was expensive in car park close by.
Room was comfortable, convenient 10 minute walk to passport office. Good selection of coffee shops close by
Stayed in April 2024
Reviewed: 19 April 2024
Jacqueline
United KingdomN/A
Third time staying at Heywood House. Great value, fantastic location (3 mins to Mathew Street). Very pleasant staff and clean, comfortable hotel.
Stayed in April 2024
Reviewed: 18 April 2024
Jeff
United KingdomThere was no coat hooks except for one which was in the wrong place just over a shelf in an alcove.
The staff were excellent and we ordered continental breakfast to our room quite early. It was very good and excellent value.
Stayed in April 2024
Reviewed: 17 April 2024
Crotty
United KingdomIt's minor but please replenish the toiletries with the same brand/ item when staying on multiple days.
The friendly check in, rich interiors, white company toiletries and a reception team who care about their guests.
Stayed in April 2024
Reviewed: 11 April 2024
Hogan
IrelandOne of the windows the latch was broken but didn’t bother me
No hot breakfast but the bar next door served a good value breakfast
Stayed in April 2024
Reviewed: 11 April 2024
Paul
United KingdomNoisy second night, but it's a city centre hotel in a party town, not the hotels fault, but it is awake. Balcony was a waste due to very wet weather.
Friendly helpful staff.location was good . An easy walk from the train station. Alchemist breakfast good Slaughter house next door cheap but also good
Stayed in April 2024
Reviewed: 9 April 2024
Ana
RomaniaN/A
Excellent location. Great restaurants around.
Stayed in April 2024
Reviewed: 6 April 2024
Sharon
United KingdomTea and coffee wasn't refilled for 2nd night.
Excellent location. Staff polite and welcoming.
Stayed in March 2024
Reviewed: 6 April 2024
Caroline
United KingdomFairly basic hotel.
The location of this hotel was perfect right around the corner from the train station and a short work to Liverpool 1 and the docks. It was also close to the Cavern club and lots of eateries.
Stayed in April 2024
Reviewed: 3 April 2024
T
NetherlandsIt wasn't possible to open a window. But was not an issue for us. But in summer time it could be nice to open a window.
Location excellent, the room was clean and the bed was comfortable.
Stayed in March 2024
Reviewed: 2 April 2024
Eileen
IrelandSeveral light bulbs in room gone. No one had checked this
Clean good price great location
Stayed in March 2024
Reviewed: 2 April 2024
Emma
United KingdomThe hotel price was good value for money- the location is fab. It was Bank Holiday Sunday so it was noisy at night as we are in the town centre, but it didn't stop us sleeping! The receptionist was very friendly, we really can't fault it for what we paid...Location really made it a great stay as so easy to get everywhere.
Stayed in April 2024
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