The Heads, Keswick, CA12 5ER, United Kingdom
#6 of 27 hotels in Keswick
Guests' ChoiceBased on 1000 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.8
Facilities
9.2
Staff
9.7
Value for money
9.0
Free WiFi
8.6
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End of dialog contentReviewed: 23 October 2023
Aaron
United KingdomLeaving
The view was awesome
Stayed in October 2023
Reviewed: 22 October 2023
Steve
United KingdomA great place to stay in a great location near the town center..
Stayed in October 2023
Reviewed: 18 October 2023
Anthony
United Kingdomwas not there long enough
everything ticked all the boxes
Stayed in October 2023
Reviewed: 17 October 2023
Ian
United KingdomThe beds in Room 4 seemed too hard.
Very comfortable facilities. Excellent breakfast. Very helpful staff.
Stayed in September 2023
Reviewed: 17 October 2023
John
United KingdomBreakfast excellent lots of choices.
Stayed in October 2023
Reviewed: 16 October 2023
Alex
United KingdomNothing at all!
Everything really but particularly the excellent breakfast. I had the full Cumbria breakfast both mornings. They also do free coffee and cake between 3 and 5 each afternoon. No bar in the hotel but they had an honesty bar which was well stocked with beers, spirits and nibbles. Just take what you want and log it in the register and settle up at checkout. Lots of comfortable seating areas with great views. Staff were friendly, professional and helpful.
Stayed in October 2023
Reviewed: 12 October 2023
Martin
United KingdomNothing
Great location , staff were very friendly and welcoming. I had a small single loft room but it was perfectly fine and worth what I paid for it, a quick stop over. The breakfast was really well presented and tasty, very clean and well laid out. Very high standard. Space to park too.
Stayed in October 2023
Reviewed: 11 October 2023
Adrian
United KingdomLovely and all local produce
Stayed in October 2023
Reviewed: 10 October 2023
D
United KingdomBeing elderly and a bit wobbly I would’ve appreciated a grab rail in the shower cubicle .
Breakfast fantastic.location great
Stayed in October 2023
Reviewed: 10 October 2023
Rebecca
United KingdomIt was very warm
Great location
Stayed in October 2023
Reviewed: 3 October 2023
Alexandra
United KingdomNumber of electric sockets in room.
Stayed in September 2023
Reviewed: 2 October 2023
Laura
United KingdomOnly complaint was the coffee at breakfast wasn't great but even then, minor detail on an otherwise perfect stay.
The staff at Highfield were so, so friendly and considerate, and made sure we were comfortable and informed. The location was perfect, room lovely.
Stayed in October 2023
Reviewed: 30 September 2023
Vincent
United KingdomThe location and the property was warm and very well maintained for its age.
Stayed in September 2023
Reviewed: 29 September 2023
Sharon
United KingdomBedroom needs updating
Staff lovely , breakfast excellent
Stayed in September 2023
Reviewed: 27 September 2023
Chris
United KingdomI only stayed the one night.
I loved the location, and the room was fantastic. The staff were friendly and welcoming. Breakfast was excellent. The views were terrific.
Stayed in September 2023
Reviewed: 26 September 2023
Marilyn
New ZealandClose to town
Stayed in September 2023
Reviewed: 25 September 2023
Ian
United KingdomWe were put in a room at the rear of the property with no view The images you see of the hotel show high ceilings etc not a small annexed room at the back of the hotel
Good location Loved the view from the bar
Stayed in September 2023
Reviewed: 23 September 2023
Andrew
United KingdomThe bedroom was quite small but it didn't matter for a one-night stop.
Beautiful location with outdoor seating and an indoor lounge overlooking the lovely view. Excellent breakfast. Perfect location for going into Keswick on foot and going for a walk in the park and round the lake. FREE parking was a bonus.
Stayed in September 2023
Reviewed: 23 September 2023
Barbara
United KingdomCouldn’t fault the hotel, staff, cleanliness & breakfast were all excellent! Just wish we’d have had a room with a bigger window as we had a lovely view over the golf course & lake.
Stayed in September 2023
Reviewed: 22 September 2023
Zasmine
United StatesStaff was very accommodating, friendly & efficient plus the ambiance, breakfast selection & accommodations was excellent…highly recommend
Stayed in September 2023
Reviewed: 20 September 2023
Peter
United KingdomNothing
Clean rooms lovely breakfast great staff ,very pleasant hotel ,great location
Stayed in September 2023
Reviewed: 18 September 2023
Teresa
United KingdomThe bed wasn't very comfy and for 2 people sharing the duvet wasn't wide enough to cover us both and it also was a bit cold because of that.
It was a beautiful location and close to a lot of places to visit. The food was really good and the staff were very friendly and helpful. Nice and peaceful wished we had more time to stay longer .
Stayed in September 2023
Reviewed: 11 September 2023
Beryl
United Kingdomwe thought our room was too small and cluttered not enough space to put things.and small shower cubicle
the position of the hotel was wonderful a great location .breakfast was delicious with plenty of choices.nice to be offered cake and a drink in the afternoon too and all the staff were very nice.
Stayed in September 2023
Reviewed: 10 September 2023
Gareth
JapanThere isn’t a reception desk. It felt a bit awkward standing in the corridor outside the office door
Close to the centre of Keswick and the lake but in a quiet area. Nice garden out front to sit in. A lovely slice of cake was served at check-in. Free car park that can be used before you check-in and after you check-out.
Stayed in September 2023
Reviewed: 9 September 2023
Jason
United KingdomAbsolutely fantastic stay. Amazing location, staff were so courteous and welcoming, beautiful outdoor sitting area, rooms immaculate, breakfast was superb. Will definitely return and highly recommend. Superb
Stayed in September 2023
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