House keeping could be better. Half bottle of opened complimentary water left in room, shower gel empty in shower. Awful pillows

Fantastic location

Stayed in May 2024

N/a

A lovely welcome from Max, lovely room, very comfortable, also a very nice breakfast, the location is superb .

Stayed in May 2024

The room could have been bigger for how much the room cost.Travel lodge would have had a bigger room. The shower room was tiny with mildrew in the grout lines.

Stayed in May 2024

Expected a bit more luxury in the room. A bath would have been ideal. Also robes and slippers! for a King size Superior Room - expected it to be a bit bigger!

Excellent location. Right in the heart of the City of Bath.

Stayed in May 2024

wasn’t able to dine in restaurant as private party’s had hired out which not problem but should of been informed. 1 lift had broken so was nightmare as it was busy and being on top floor not ideal ,also no conditioner left which should be checked by cleaners

love how clean rooms were ,amazing location !!really nice touch with a warm cookie on arrival bottles of water in room

Stayed in May 2024

Took ages to check in - only one on reception Room was ok long walk from lifts

Location great. Breakfast very good Room ok

Stayed in May 2024

Scafolding outside the window in our room

Excellant help and advice from Warwick concierge. The lady in charge of the restaurant. I am sorry I cannot remember her name. She was excellent. Very compentant manager and a delight to meet in the morning at breakfast.

Stayed in April 2024

Bathroom decor was becoming a little tired and could do with being redecorated + new door.

Excellent location to visit City of Bath. Excellent breakfast.

Stayed in May 2024

Nothing

Central location, a few mins walk from city centre. Rooms were nice and clean. Hotel comes with a gym.

Stayed in May 2024

The shower in the room was in need of an upgrade. There was only 1 chair in a room booked for 2 people.

Location and friendly staff.

Stayed in May 2024

Air conditioning wasn’t working,the room could be better cleaned,no shower gel,too pricey the hotel room

Very friendly staff,good location in the city centre,parking right next door,lovely room

Stayed in May 2024

The price. Value for money.

Location

Stayed in May 2024

Some bits in the room needed doing the bathroom door the paint at bottom was peeling away. Only a few channels on the tv worked.nothing major

Location

Stayed in May 2024

we were happy with our stay

the hotel location is very central, 5 min. from the Roman Baths and the Abbey. We are very grateful to the young man at reception, who changed our room to a very quiet one at the back of the hotel. There was no view, apart from the solar panels, but we did not mind that, as we were sight-seeing during the day anyway. And we wanted a quiet and restful sleep. Breakfast was good with poached or boiled eggs being done on request and a good variety of food items, though a little more and different fresh fruit options would have been nice.

Stayed in May 2024

Room was a touch tatty (hole in bathroom door where it looked like a hook had been pulled off, broken door stop in same room).

Very well located with parking right next door. Good reception, bar, eating areas.

Stayed in May 2024

NA

Good all round service

Stayed in May 2024

The only issue was around house keeping. The quality was great but understanding when they would make up the room on a multi day stay we obviously got wrong. On the third day we left the towels on the floor in the bath room - expecting new ones as they were ready for change. When we got back after 3pm the room hadnt been made up and we had to request new towels from reception. So be aware of what room cleaning arrangements are in force.

It was in a great location. You couldnt ask for better with everything in walking distance - note 15 pounds per day in the public parking area that is easily accessed from the hotel. Clean and up to Hilton Double Tree specifications.

Stayed in May 2024

On leaving I was overcharged by £90. The staff I spoke to were not helpful until I spoke to a gentiemsn who agreed that £502+£201 does not make £801. I Otherwise the staff were very pleasant.

Centre of Bath

Stayed in April 2024

Hotel doesnt have lift access from the adjacent underground podium car park, anyways, there are few step fire exit stair case allowing to go and down in front of hotel with few step to lobby.

Near distance to attraction Roman bath and more for foods and shopping, breakfast amazing in the restaurant with awsome view of river and old city.

Stayed in April 2024

Nowt.

Generous room, fab shower and wonderful pillows. What more do you need.

Stayed in April 2024

Booked the wrong day but accommodated me with little fuss.

Stayed in April 2024

The room was too warm. The air conditioning was fixed at 19 degrees and with restrictions on the windows, it made it difficult to sleep

Location was excellent. Facilities were very good.

Stayed in April 2024

Some of the walkways around the hotel were not very even, and could be awkward for someone with mobility problems.

The staff were friendly, helpful and efficient. The Location is excellent for exploring Bath centre,which is only a short walk away.

Stayed in April 2024

Would be nice if the price was a little lower, but in this case you get what you pay for.

The location is right in the middle of Bath within a short walk of the shops and tourist attractions. Parking is available underneath the hotel which was very convenient. The hotel decor was modern and our room was perfect for a family of four. Everything was clean and the staff very helpful.

Stayed in March 2024