Vaux Brewery Way , Sunderland, SR5 1SU, United Kingdom
#3 of 6 hotels in Sunderland
Guests' ChoiceBased on 2405 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
8.7
Staff
9.2
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 7 March 2024
Pauline
United KingdomA bit more choice on the evening menu
All the staff are lovely very friendly especially Claire and William were outstanding.
Stayed in March 2024
Reviewed: 7 March 2024
Tim
United KingdomMy only niggle was the parking arrangement wasn't clear on the booking. Parking was in the Blue Car Park and had we known we would have gone straight to the car park and not drove around for 10 minutes.
Great location, Room was clean and staff all friendly
Stayed in March 2024
Reviewed: 7 March 2024
Tom
United KingdomSmall issue with getting out of the "yellow" car park on the morning after our stay. Not obvious how to get out of the barriers, but resolved by stadium staff quickly.
Room very clean, and beds comfy.
Stayed in March 2024
Reviewed: 6 March 2024
Karl
United KingdomShower pressure was rubbish
Close proximity to the stadium of light
Stayed in March 2024
Reviewed: 3 March 2024
Vikkilh
United KingdomNo coffee sachets / milk sachets curdled / shower gel in bathroom empty / very large stain on the curtains
Location and price great and staff helpful
Stayed in March 2024
Reviewed: 3 March 2024
Courtney
United KingdomEverything great on arrival then one night staff very rude asked proof we where stopping in the hotel for some reason infront of other guests that where there which we though was rude.
Day Staff great on arrival
Stayed in March 2024
Reviewed: 29 February 2024
Shahzad
United KingdomI didnt have the breakfast as it was not included in the price which is a shame because the room was expensive and was expecting breakfast included for that price
Stayed in February 2024
Reviewed: 28 February 2024
Watto's
United KingdomTv not working in the room
Stayed in February 2024
Reviewed: 27 February 2024
Pauline
United KingdomMenu in the restaurant could have a wider range like 2 years ago when we first started coming to the hotel.
Breakfast was good could have been hotter . Staff excellent especially William on the bar a great lad who looked after us
Stayed in February 2024
Reviewed: 27 February 2024
Duncan
United KingdomPerfect stay love it for Sunderland games
Stayed in December 2023
Reviewed: 26 February 2024
Jimmy
United KingdomTV Could be better an Price
Room was very Adequate.
Stayed in February 2024
Reviewed: 21 February 2024
Elisa
United KingdomVery clean, very comfortable and staff were very welcoming.
Stayed in January 2024
Reviewed: 17 February 2024
Andrew
United KingdomThe Stadium of Light. St James' Park is much better.
Stayed in February 2024
Reviewed: 15 February 2024
Bm55019
United KingdomMattress was very hard and uncomfortable so unfortunately did result in a bad night sleep.
Nice hotel, clean and tidy. Nice bar and restaurant with nice food, could do with a few more options.
Stayed in February 2024
Reviewed: 12 February 2024
Clare
United KingdomWhen arrived was given a room with a great view of the stadium of light. As this was a surprise for my partner who is a keen football supporter. Then when turning on tv, it wasn’t working, maintenance came, only to be told the tv is not working, in some of the rooms. Surely if you pay Hilton prices, you would have thought that the tv would be working. They moved us to another room only to find we had a view, of the other side of hotel. Which we were very disappointed .
Clean, comfortable
Stayed in February 2024
Reviewed: 11 February 2024
Eileen
United KingdomNothing
Excellent staff and lication
Stayed in February 2024
Reviewed: 11 February 2024
Louise
United KingdomShower faulty and soaked the bathroom. No fridge in room.
Good location, consistent. Rooms clean and staff friendly.
Stayed in February 2024
Reviewed: 8 February 2024
Deborah
United KingdomNothing
My family stayed here whilst visiting with us in Sunderland, they rated the hotel very highly for everything. We have stayed here loads of times and always recommend it to others.
Stayed in February 2024
Reviewed: 6 February 2024
Joe
United KingdomEverything
Lovely
Stayed in February 2024
Reviewed: 2 February 2024
Caroline
United KingdomWe weren't cleaned.
room breakfast
Stayed in January 2024
Reviewed: 1 February 2024
Julie
United KingdomNothing! Evening menu was limited but the food I had was very nice ☺️
Parking, location with access to motorway. Clean, friendly staff. Nice toiletries.
Stayed in January 2024
Reviewed: 30 January 2024
Pauline
United KingdomCan’t think of anything . Hotel very welcoming
Loved the Buffet breakfast . I was impressed with the cleanliness of the restaurant. The lady in charge of restaurant was putting the table mats in the dishwasher to clean very impressed on the Monday morning as restaurant was not very busy .
Stayed in January 2024
Reviewed: 28 January 2024
Olufemi
United Kingdomn/a
Location was good
Stayed in January 2024
Reviewed: 25 January 2024
Sarah
United KingdomAll good
Whole facility
Stayed in January 2024
Reviewed: 25 January 2024
Steve
United KingdomBit of a poor arrival at reception. Staff looked unhappy and I wasn't given timings of breakfast etc.
Room was nice and extremely clean
Stayed in January 2024
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