265a Rotherhithe Street, Southwark, London, SE16 5HW, United Kingdom
#490 of 1,017 hotels in London
Guests' ChoiceBased on 6011 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.4
Facilities
8.1
Staff
8.7
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 31 March 2024
Lia
GeorgiaStaff was excellent
room vas very small
Stayed in March 2024
Reviewed: 30 March 2024
Lesley
United KingdomDoors are difficult to open with bags, full hands etc. Push rather than pull doors would always be much easier in hotels. This is common in many hotel , not just this one . A really minor issue though. It may be just me, but I had to drive past twice before I spotted the hotel . Better signage would have been helpful
Location. Free on street parking at weekends. Warm and clean . Friendly staff. Drinks prices pretty reasonable. Loved the free ferry over to Canary Wharf . Nice touch
Stayed in March 2024
Reviewed: 29 March 2024
Graham
United KingdomNothing. It's great our second stay here we'll return soon.
Secure underground parking. very welcome reception staff. Friendly service from all staff members.
Stayed in March 2024
Reviewed: 29 March 2024
Katie
United KingdomThe architecture and free boat ride
Stayed in March 2024
Reviewed: 29 March 2024
Sophie
United KingdomGreat location right on the river, room was clean and comfort. We had dinner in the restaurant food was lovely
Stayed in March 2024
Reviewed: 28 March 2024
Michael
United KingdomNothing to name
Location. Amenities views
Stayed in March 2024
Reviewed: 28 March 2024
Mcquinny
United KingdomThe nearest tube is across the water at Canary Wharf, which is 10 mins by boat and then another 10 mins walk.
Quirky rooms with bare brick walls and nautical theme. The free boat shuttle from Canary Wharf is frequent and good fun! Free cookies on arrival :)
Stayed in March 2024
Reviewed: 28 March 2024
Catherine
United KingdomNothing
Friendly service
Stayed in March 2024
Reviewed: 28 March 2024
Jelena
United KingdomWater was not always warm.
Location superb, restaurant has tasty meal. Tea, coffee, room was nice, clean, bed comfy.
Stayed in March 2024
Reviewed: 26 March 2024
Elizabeth
United KingdomVery clean. Excellent staff very accommodating Amazing Food.
Easy to get to from either train station on the C10 bus straight to hotel. Much cheaper than underground as you also have use the rail line and the free ferry.
Stayed in March 2024
Reviewed: 25 March 2024
Nigel
Trinidad and TobagoCheck in to checkout was great. Good breakfast and the staff were excellent. Second time there and not disappointed.
Stayed in March 2024
Reviewed: 25 March 2024
Adina
IrelandAmazing experience. My husband and I have a pleasing stay. Great service and nice staff, excellent professional Mr. Bratu, that adds extra value to our experience on this location. Definitely will be back.
Stayed in March 2024
Reviewed: 25 March 2024
Howard
United KingdomRoom was very clean but could needed some maintenance.
Lovely staff, good location for what we were doing. Breakfast good
Stayed in March 2024
Reviewed: 25 March 2024
Andrew
United KingdomFirst booking done through Booking.com was cancelled due to a 'card error'. I had to re-book and pay a premium rate second time round, on the same card.
Location
Stayed in March 2024
Reviewed: 24 March 2024
Simon
United KingdomStaff very friendly & accommodating but Room service not up to scratch waited ages for order then it was wrong. Told I would be refunded for the charges.
Location views comfort .
Stayed in March 2024
Reviewed: 24 March 2024
Guy
United KingdomBathroom a bit grubby
No
Stayed in March 2024
Reviewed: 24 March 2024
Roger
United KingdomVery small bathroom, with a shower over bath! I expected a 'proper' walk in shower, which is standard even at the budget end of the hotel market. Bathroom facilities were 'tired', bath side panel falling off, sink 'leaking', toilet flush occasionally didn't operate. In general the room and the furniture was in need of modernising. The carpet, in places, looked dirty.
Staff were excellent. We joked about an upgrade and they were able to accommodate us. Room location was excellent.
Stayed in March 2024
Reviewed: 24 March 2024
Stephen
United KingdomPersonal taste, but the bed was much too soft for both of us. When one of us moved, the whole bed moved.
Quiet large room, friendly helpful staff, and has to be the best breakfast we've ever had at a hotel! The range of options and quality of the food was amazing.
Stayed in March 2024
Reviewed: 24 March 2024
Willard
United KingdomI booked a family break only to find that the hotel had not taken any notice of my booking, l asked for the room’s to be close to each other and that we both had a balcony, the hotel says that they didn’t receive my requests from booking.com. This is our 3rd stay in 10 weeks
The hotel was very clean
Stayed in March 2024
Reviewed: 23 March 2024
Claire
United KingdomLast boat could be later as we went to see an event at the 02
You can park the car .. great hotel
Stayed in February 2024
Reviewed: 23 March 2024
Bina
United KingdomThe only thing was where the mirror was situated in our room as I was unable to put my make up on with lighting
Stayed in February 2024
Reviewed: 23 March 2024
Sue
United KingdomKettle not working properly.
Pleasant helpful staff. Upgraded rooms for both ourselves and a friend. Good breakfast. free ferry travel across river.
Stayed in March 2024
Reviewed: 23 March 2024
Thirzah
United KingdomThe pizza was overpriced and not very nice.
Really friendly helpful staff in a brilliant location.
Stayed in March 2024
Reviewed: 20 March 2024
Marianne
United KingdomCan't think of anything.
Loved the location. Kids loved the little ferry. One of the main reason for staying was the adjoining bedrooms. This meant we all got a good night's sleep.
Stayed in February 2024
Reviewed: 19 March 2024
Diana
United KingdomA bit out of the way at night when the boat stops
Clean, friendly staff, lovely breakfast & free boat
Stayed in March 2024
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