303 Deansgate, Manchester, M3 4LQ, United Kingdom
#71 of 111 hotels in Manchester
Guests' ChoiceBased on 4460 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
9.1
Facilities
8.1
Staff
8.6
Value for money
7.2
Free WiFi
8.2
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End of dialog contentReviewed: 7 May 2024
Stephen
United KingdomSome of the fixtures and fittings in a room were damaged
Room was spacious and comfortable, excellent bar facilities.
Stayed in May 2024
Reviewed: 7 May 2024
Lesley
United KingdomNothing
The fact of the Sky Bar for drings and snacks did not know about it. A good breakfast as well
Stayed in April 2024
Reviewed: 6 May 2024
Victoria
United KingdomPool closing early .
Brilliant location, pool area lovely ! Closed a bit early on the Sunday night so check times ! Kate was so lovely to my daughter in the leisure area gem of a girl ! Over all great hotel .
Stayed in May 2024
Reviewed: 3 May 2024
Lana
United KingdomHair dryer was poor
Stayed in April 2024
Reviewed: 2 May 2024
Jodie
United KingdomLots of construction around the hotel which was a bit frustrating when we had prebooked and paid extra for a window seat in cloud 23. I also booked and extra balloon and beer package but the balloons were missing so the surprise was dampened a little. Money off was provided though.
Clean and modern hotel. Nice spacious room. Decent views. Friendly staff. Quiet room no noise from other rooms
Stayed in April 2024
Reviewed: 1 May 2024
Gift
NigeriaNothing
Very serene
Stayed in April 2024
Reviewed: 1 May 2024
Gremshi
AlbaniaBed size ( small)
Staff, view, facilities ,clean
Stayed in April 2024
Reviewed: 28 April 2024
Rok
SloveniaSauna, city center location, beds, staff, breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Winstanley
United KingdomThe rooms are good but in some ways need some TLC there looking a bit tired and the shower hose in our shower was broken.
The room with a view is definitely what you get, and Cloud 23 was great 👍🏻 The breakfast in the morning I highly recommend it's was really good staff were great.
Stayed in April 2024
Reviewed: 28 April 2024
Dominique
United Kingdom5G appears to not be strong in that area. That's my only negative review
Everything was pretty much great for my stay.
Stayed in April 2024
Reviewed: 27 April 2024
John
SpainGreat location with amazing views of Manchester and surrounding areas
Stayed in April 2024
Reviewed: 25 April 2024
Chris
United KingdomI've stayed before and the room was better, the room appeared on the small side this time. There was no guide in the room to see where things are or where best to go and eat, what times breakfast was, and opening times of facilities etc...
The hotel location is perfect with lots of different restaurants, and bars on your doorstep. The room I thought could have been slightly better for the price I paid. The facilities were excellent, breakfast the next morning was probably the best experience of the stay, the room view was also excellent
Stayed in April 2024
Reviewed: 21 April 2024
Lynn64
United KingdomFabulous breakfast 😋
Stayed in April 2024
Reviewed: 21 April 2024
Winnie
Hong KongNothing! Will definitely come and stay again!
The location and it’s very modern!
Stayed in April 2024
Reviewed: 20 April 2024
Baljinder
United KingdomThe pool & sauna were closed at 14.30 on Wednesday.
Clean & comfortable stay with very good choice of breakfast. Staff were very helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Ikemefuna
United KingdomThe fact the fire alarm went off in our room after our shower
The facilities
Stayed in April 2024
Reviewed: 18 April 2024
Sam
United KingdomWas rushed on the phone for a check in time as they had a busy night. Concerned I was going to lose the room, so left a networking event to check in and then went back out again. Not ideal. No bottled water in the room - disappointing. For the price of the room, it lacked finesse.
Location and facilities
Stayed in April 2024
Reviewed: 18 April 2024
Raghda
KuwaitThe sound of the train in the night that was a bit noisy while sleeping. The housekeeper was not speaking or understanding English well.
The room, bathroom, and the location.
Stayed in January 2024
Reviewed: 17 April 2024
David
United KingdomDirty carpets in rooms. Not enough range and supply of essential items like small plates or salt and pepper in rooms. Carpets can do with a good cleaning and worktop too
Location and facilities
Stayed in April 2024
Reviewed: 16 April 2024
Janette
United KingdomFew stains in the rooms such as a big one on the lampshade
It was close to where we wanted it to be
Stayed in April 2024
Reviewed: 15 April 2024
Cormac
IrelandSome of the staff would not accommodate me for something I would regard an easy but important issue for. I was over doing a marathon, I wanted to eat my coeliac porridge before the run, I asked at reception could they help me by heating it up in the microwave in the morning she said no, I asked again at the breakfast place again someone else just cut me short and would not even discuss it. It’s very important you eat what your used to eating pre race so you don’t get any upset tummy
The pool, the food and the rooms where nice
Stayed in April 2024
Reviewed: 14 April 2024
Kelly
United StatesRoom had marked dressing table and tv blocked the vanity mirror.
Lounge, restaurant and foyer
Stayed in April 2024
Reviewed: 13 April 2024
Reynolds
United KingdomOh dear .what a disappointment my room was was supposed to be a queen deluxe but it was far from deluxe .it was shabby .stained carpet .dinted dirty light shades ,pillows like crisp packets, .bed below average ,lighting not adequate.not what I expected at all .bathroom was lovely but rest of room not so much.
Love the pool and jacuzzi and easiness of not having to book to go in .the heat of both were amazing 👏 10 / 10 .love the staff friendliness. Love the breakfast .
Stayed in April 2024
Reviewed: 8 April 2024
Shaun
United KingdomNoise of machinery in the night
Location and staff
Stayed in April 2024
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