Some stale items at breakfast bar

Very family friendly, staff couldn't do enough

Stayed in June 2024

Absolutely first class breakfast, and lovely grounds

Stayed in May 2024

Swimming pool was good but the shape made it slightly limited for any serious swimming. The hotel was slightly lacking in having any things to entertain - pool table, etc.

Excellent food, especially breakfast, which had a wide variety to choose from.

Stayed in May 2024

Wifi access not sure if we had to pay.

Breakfast and location good

Stayed in May 2024

Room quality, curtains hanging down and stained, stains on carpet

Lack of ventilation, black mould all over ceiling.

Stayed in May 2024

Bedroom was outdated and considering staying with a child we were put in a room furthest away from any stairs or lift

Beautiful building, well kept grounds in a nice location. Good breakfast and pool facilities and friendly helpful staff

Stayed in May 2024

Some of the fittings are a bit dated and the bathroom tired. Morning housekeepers were noisy in their area,, my room was adjoining them. Saw several bits of detritus left around on public window ledges - bottles, used meal trays.

Luckily had good weather so enjoyed breakfasting on terrace. Dining room nice and quietly leisurely. Breakfast buffet good. Staff very pleasant and helpful. Bedding very nice quality.

Stayed in May 2024

Rooms were very warm. We knew there was no air conditioning.

Stayed in May 2024

No fridge in The room or complimentary water

Surroundings were superb overlooking the golf course, the trees and the views were fabulous

Stayed in May 2024

Rooms are extremely dated and have a musty smell to them, the first room was that dirty that we had to request to be moved, they moved us with no problems so can’t fault the reception staff, second room wasn’t much better although didn’t smell like the first room, carpets were extremely stained and dirty not what you’d expect from a Hilton hotel felt very uncomfortable in the room.

Hotel was in a fantastic location, outside of the hotel was beautiful with the terrace by the bar overlooking the golf course, sat and had lunch which was lovely. Pool area was nice and quiet, pool and hot tub was a lovely temperature.

Stayed in April 2024

You are a captive audience as the hotel is a few miles out of town and £26 for two large g & t’s is a bit over the top. Otherwise we had a brilliant time.

Stayed in April 2024

as we used the first carpark it was a little further to the hotel entrance than expected but this would not stop us using the hotel in future

c onvenient for three counties showground malvern, the interior is very roomy and well furnished

Stayed in May 2024

Did not realise that dogs could stay in the hotel. We had one in a room near ours but noisy when the owners left it. It wouldn’t put me off going back but I didn’t see it written any where when I booked about dogs being there.

There was plenty of choice at breakfast, they even cooked all the eggs whilst you waited in the room where breakfast was served. Staff were all polite and helpful. Room was well cleaned .

Stayed in May 2024

Room was standard but had all you needed. Staff were helpful, especially the night receptionist when i left early in the morning. Nice to have a decent gym and gold course on site if only i had more time.

Stayed in May 2024

Its a struggle to find anything to complain

All very good

Stayed in May 2024

Excellent quiet location, perfect for our needs. Good size room with comfortable bed.

Stayed in May 2024

Very noisy outside the room during the night, no pancakes in breakfast. It was beautiful weather and it would have been lovely if there were gardens to walk around. Overall quite expensive for 1 night stay...

Beautiful surroundings, comfortable bed, friendly staff. I couldn't find porridge in breakfast, but when asked one of the staff members, they made it for me in the kitchen.

Stayed in May 2024

Unfortunately for me, a solo traveller of retirement age, there was a big wedding on which meant when I arrived back at the hotel late, the only place I could park was in the furthest reaches; a walk in the rain in the dark was something I could have done without. Apparently the staff had the same problem but do have the benefit of being younger! This inconvenience filtered over to breakfast the next morning where it was extremely busy and I felt very much the outsider!

Quick book in; good sized room; all very clean; ample car parking when I arrived. What I would expect from a Hilton.

Stayed in May 2024

nothing, very nice location and great staff

Bar was vibrant and food good

Stayed in April 2024

Welcoming staff with good facilities.

Stayed in April 2024

Perfect breakfast

Stayed in April 2024

The bathroom was quite outdated

Lovely staff beautiful surroundings lovely hotel

Stayed in March 2024

Duvet very thin - I was cold and couldn't find a blanket or extra cover. Some biscuits with the tea and coffee making facilities would have been appreciated.

Spacious room with lovely views. Very peaceful. Reception staff were lovely. Parking was really easy.

Stayed in March 2024

Restaurant/bar menu was very limited. What we chose was very nice, just would have been nice to have a bit more choice Drinks quite expensive

Breakfast was excellent - amazing spread, so much choice and really good quality fayre Room was good - clean and comfortable. Location is lovely, but didn't like being told we weren't allowed to go anywhere unless golfing

Stayed in April 2024