Fire alarm went off if the shower was to hot

Location is perfect for travelling around london breakfast was ok The food in the turmeric restaurant was beautiful!!! One of the best curries I’ve had

Stayed in April 2024

The double bed was 2 singles joined together so was uncomfortable

Friendly staff with a great breakfast omelette.

Stayed in March 2024

The noise from other guests / parts of the hotel, when the room was advertised as soundproof.

The room was very spacious and clean, the only downfall was it was advertised as soundproof but we could hear alot of noise from other guests which was frustrating. The breakfast was very enjoyable and the staff very friendly.

Stayed in March 2024

I didn’t like the size of the room, very cramped. The hotel smelt a bit musty and damp in a few areas.

The room was a bit tiny, location great, restaurant fantastic, lovely breakfast. Very friendly and helpful staff.

Stayed in March 2024

The lower ground rooms were quite dark as no daylight.

Very convenient for getting around central London. Nice breakfast

Stayed in March 2024

Furnishings could do with updating.

Very generous facilities in the room. Lovely restaurant on site. Very easy to walk & get ariund by public transport from the hotel. Staff are outstanding. Friendly, oolite professional.

Stayed in March 2024

Lots of noise from the backside of the hotel at night, when we discussed this the hotel, we were offered another room immediately

Location, easy access to the tube station

Stayed in March 2024

Had to ssk 5 times for coffee at breakfast

Stayed in March 2024

Breakfast quality wasn’t great. Rooms slightly outdated and tired but bathrooms were nice.

Good location, okay rooms and decently clean. Bed was very comfy.

Stayed in March 2024

Good location, good staff, clean rooms and great value for money

Stayed in March 2024

Restaurant was too small for the amount of guests at breakfast time, leading to a queue for tables. Then, having finished our cereals and left the table as clearly still being in use, it was cleared and allocated to another couple during the time we went to get our cooked items. The staff member was reluctant to give the table back to us but we insisted!

Large comfortable room and good, plentiful breakfast

Stayed in March 2024

Location was so good… staff very helpful and room was great

Stayed in March 2024

The location The staff

Stayed in March 2024

We were woken early in the morning by noise from the plumbing. But it has to be expected in a building of that age.

Great location for exploring the city. Some great local pubs and restaurants. Nice size room/bathroom.

Stayed in March 2024

none

able to check in earlier than anticipated and staff were very accommodating and pleasant. The room was clean and hotel location good for tube travel. Breakfast was good although day two was busy at the time and staff appears to struggle to clear tables and accommodated guests.

Stayed in March 2024

No car parking facilities

Location

Stayed in March 2024

The room was boiling when we got there and the AC wasn't great. The shower was scary and difficult to work but did the job

Breakfast was lovely. Such a good price for the value of the hotel. The bed was so comfy. Loads of channels on the TV too.

Stayed in March 2024

Great location -friendly staff and good breakfast

Stayed in March 2024

Carpets were stained in the room, shower had not been cleaned.

Ideal location, very close to the underground so perfect for getting around London. Doormen were so friendly and helpful! Can’t fault them!

Stayed in March 2024

Not much space to put stuff, especially the toilet. There are empty space so can make use of it by putting some shelves to put toiletries.

The room is nice though a bit small. Love the bathroom floor is heated! Location is great and within reach to many attractions without the need to change trains. Convenient too for food and grocery shopping.

Stayed in March 2024

There was a constant noise, day and night, which as far as I could discern was possibly an air conditioner on the outer wall.

Both very good.

Stayed in March 2024

The staff are friendly and helpful, even did a telephone check in to our room to make sure everything was ok. The bed was so comfortable and the shower was powerful but brilliant with all the necessaties such as shampoo, conditioner, body wash and toothbrush and tooth paste. The bar/resturaunt is modern and clean and reasonably priced too. The hotel is close to the underground station within a 5 minute walk, 15 minute walking to get onto the kensington high street.

Stayed in March 2024

As with most hotels, unless your paying a lot of money, you will always find fault with the upkeep in places. some noise from the street early in the morning, so glazing could have been better but not a big problem. carpet a bit shabby.

Decent size room for London and the price. bathroom furniture (the basin stand) was in very poor condition and generally requiring sprucing up in the bathroom. shower cubicle tired, but pressure was great! chose a club room and the little extras were novel and appreciated. restaurant was small but decent, no real bar or lounge area. staff were polite and helpful. very close to earls court underground and one line into London without changing.

Stayed in March 2024

Room was very small. Room was cold even with the heating on. The bathroom was tiny hard to close the door without stepping into the shower to close behind you.

Staff were very friendly. Central location .

Stayed in March 2024

Breakfast wasn’t great, cheap and cheerful but ok if you’re not too choosy (or vegan!) and there was plenty of it

Nice, cosy, clean- pricey but proportionate for the area, few little extras in the room including a kettle, mini fridge and microwave

Stayed in March 2024