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  5. Reviews of Holiday Inn Cambridge, an IHG Hotel

Reviews of Holiday Inn Cambridge, an IHG Hotel 4 stars

Lakeview , Bridge Road, Cambridge, CB24 9PH, United Kingdom

#24 of 36 hotels in Cambridge

Guests' Choice

Review score

Based on 1993 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 15 May 2024

    8.0
    good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    shower awkward to use

    excellent breakfast

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Rooms little bit old in furniture

    Breakfast

    Stayed in April 2024

  • Reviewed: 7 May 2024

    8.0
    Great stay
    • Leisure trip
    • Group
    • Standard King Room with Two King Beds and Sofa Bed
    • Stayed 1 night

    No Calafornian Zinfandel wine when we had our evening meal.

    Breakfast good

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    A very satisfying stay overall at the hotel.
    • Leisure trip
    • Group
    • Standard King Room with Sofa Bed
    • Stayed 2 nights

    The bathroom definitely needs an upgrade. The wash basin, the tub , the commode and all bathroom fittings are very very old styled and surely warrants a change. The lighting in the room also needs improvement. The carpets in the rooms as well as in the corridor need to be a little brighter and new.

    I liked the location of the property and the surroundings. The restaurant and bar area was nice. The staff at the reception area was awesome and very helpful. We had an issue with the booking of the room for my friend's family (for a family of 3 they were allotted a double bed room only due to the miscommunication from Booking.com) , but Shane and Ana at the reception were extremely helpful and they managed to provide room with sofa-bed for the 2nd day. Due to long week-end the hotel was full.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location Peaceful

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Ok for an overnight stay
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location and staff

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Only a small point but would have liked the room to have a ceiling light. The lighting was a bit on the dark side.

    Great location with easy access to Park and Ride. Good sized room, comfortable beds and very quiet. Dinner was very good (we had the superfood salad with seared tuna), although glass of wine was expensive. The staff were extremely friendly and efficient. We would definitely stay again.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Almost up to expectations.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights

    Bathroom hardware getting grubby, needs more than a regular clean. Extractor fan was not working or extremely quiet. Restaurant was closed Sunday evening.

    Staff were competent and friendly. Food was very good.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Staff and cleanliness atmosphere

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Sofa bed very uncomfortable, mattress very poor

    Very nice breakfast with lots of choice. Excellent, friendly staff, especially Marvin.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Very welcoming!
    • Leisure trip
    • Family with young children
    • Standard King Room with Two King Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was a little outdated, but OK for a one night stay.

    The staff were so welcoming and friendly.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Good location
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The window in our room looked at an external brick wall ! Room was tired, bathroom very small

    Good location for Cambridge . Hotel had atmosphere and evening was reasonable as was the price for a hotel Friendly staff

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    room, lounges and pool

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The whole country closes at 5:30 pm

    Superb location! Green meadows, lake view, and cute animals.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Enjoyed my stay hotel and staff were good my only complaint was the parking.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Had to pay to park my car overnight £8 otherwise free if I register with a hotel company I think a lot of people got caught out with this one .

    Staff friendly and helpful comfortable bed clean room good morning breakfast.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Great hotel, would definitely stay again and make sure we use the leisure suite next time.
    • Leisure trip
    • Group
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room was cold. The bathroom was dated. Should we really have to pay for the car park?? No phone signal in the room and the WiFi didn’t work in the room either which was very frustrating!

    Breakfast was great. Lobby & bar area very smart looking. Easy to park, plenty of spaces. Rooms were a good size and very comfortable. Good location, easy to get to. Short taxi ride into Cambridge, Ubers readily available. Friendly & helpful staff.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    just the job!
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no lift up to the first floor. No teabags in the room; charge for parking unless an IMG member

    Good sized room, with everything I needed. Lots of hot water, a good bath. helpful staff. delicious meal delivered by room service, albeit a bit expensive. Swimming pool and Jacuzzi.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Great facilities and excellent location with a very comfortable bed.
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Carpets and bathroom looking very tired and a tad scruffy Shower curtain loops all ripped so as you drew it/pulled it back it came off the pole

    Facilities Bed was very comfortable Good sized room Breakfast choices were great Staff friendly and helpful

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    A great base to visit Cambridge!
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    It didn’t bother us but there was no lift.

    Good location. Just north of the A15. Low level building. Pleasant staff and breakfast area.

    Stayed in February 2024

  • Reviewed: 16 April 2024

    9.0
    Lovely hotel with fabulous staff.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Would like more up to date TV.

    We liked the couch in the room. Breakfast was really very good. Location was good for bus into Cambridge.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    You charged me twice for my room. Once on booking.com, then again when we checked in. I need refunding cause I paid an extra £124 when I obviously shouldn't have.

    Comfortable beds, good sleep! Good facilities

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room - Accessible
    • Stayed 1 night

    Breakfast is delicious

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Housekeeping wasn't up to scratch, rooms were not cleaned properly or thoroughly

    Nice spacious modern looking hotel

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Staff made this place
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a little far out from the centre but nothing a taxi ride doesn’t fix. Not the hotels fault but other guests were quite loud all night as they came back from 11pm until 3:30am

    The night manager Shane was so helpful and friendly, we really enjoyed being checked him by him and having a chat after a full day out in Cambridge. The room was quite large and bed was super comfortable.

    Stayed in April 2024

Showing 1 – 25

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