1 Snow Hill Plaza, St Chad's Queensway, Birmingham, B4 6HY, United Kingdom
#42 of 71 hotels in Birmingham
Guests' ChoiceBased on 5718 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.7
Staff
8.5
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 20 May 2024
Sharon
United KingdomCleaners unsociable
Location was excellent
Stayed in May 2024
Reviewed: 20 May 2024
Sun
United KingdomI do remember my first stay at this hotel having drinks already in the fridge. This was pre-COVID and cost of living so I understand, I'm just being pedantic and thinking of the little details.
I liked the room and the facilities. View was reasonable. The hotel is in a good location. Would like there to be drinks already in the fridge (is there scope for a fridge of prearranged drinks? complimentary water, drinks already in fridge that can be charged, etc.)
Stayed in April 2024
Reviewed: 20 May 2024
Noble
South AfricaOnly 3 towels provided for 4 people booked.
Centrally located
Stayed in May 2024
Reviewed: 20 May 2024
Helen
United KingdomNothing
Good location
Stayed in May 2024
Reviewed: 19 May 2024
Mehmet
TurkeyRoom key/cards are needed reset often
Breakfast, professional team, clean room
Stayed in May 2024
Reviewed: 19 May 2024
Carol
United KingdomN/A
helpful staff , clean room ,good breakfast. Would stay again
Stayed in May 2024
Reviewed: 18 May 2024
Juliet
United KingdomCouldn’t open the window! So felt a bit stuffy. Parking quite expensive (£14) plus didn’t realise the clean car zone - my sister has to pay £16 for that too!
Good shower & clean room. Beds quite comfy. Friendly & helpful staff. We were able to get a drink at the bar when we got back after our evening out.
Stayed in May 2024
Reviewed: 18 May 2024
Maria
United KingdomThe car park was a bit of a trek if you had lots of luggage. The hotel wasn't as central as I thought it was and a bit further away from the Arena so had to use taxis to get there and back.
The hotel was comfy and the staff were very pleasant. The car park had a good discount given.
Stayed in May 2024
Reviewed: 18 May 2024
Angela
United KingdomCheck in was speedy and a bit earlier too. Rooms were lovely clean . Breakfast was really good.plenty choice too. Would definitely recommend this Hotel
Stayed in May 2024
Reviewed: 18 May 2024
Jaroslaw
IrelandIt's not that I didn't like something however reception staff should do better on customer service a bit. It's like they were helpful and stuff but the general vibe we felt from those guys was like "do you really have to ask all those questions?"
Great location As usual Holiday Inn offers high quality service. Bed comfort is just on another level. Definitely worth your stay.
Stayed in March 2024
Reviewed: 17 May 2024
Graham
United KingdomThe tea and coffee making facilities. Would have preferred a hotel with parking as the charge in the car park B4 was too much despite the discount applied by the hotel
Satisfactory, could do with fruit and nuts to put on cereal . Yea didn’t taste good from the macine
Stayed in May 2024
Reviewed: 16 May 2024
Tony
United KingdomFew problems in room, toilet seat and light fitting. Intermittent Loud buzzing in room at night.
Price of stay. Breakfast.
Stayed in May 2024
Reviewed: 14 May 2024
Lynda
Irelandno problems at all with the exception of one lift not working only a minor issue. No food available in the evening only Pizzas
very good value for money room & breakfast would definatley stay again
Stayed in February 2024
Reviewed: 13 May 2024
Daniel
United KingdomThe room wasn’t the cleanest Stains on the wall and floor but the cleaner did a great job the next day but it was more structural.
The location, and the little gym
Stayed in May 2024
Reviewed: 12 May 2024
Joanne
United KingdomPotentially needs a larger dining area for the volume of rooms. No batteries in tv remote, but managed. Mixed berries on breakfast were still frozen.
Great location, easy to access. Overall a decent room and food/drink options. Staff very friendly and helpful.
Stayed in May 2024
Reviewed: 12 May 2024
Peter
United KingdomNeeded a few more vegetarian/vegan options at breakfast
Great location. Comfortable beds.
Stayed in May 2024
Reviewed: 12 May 2024
Phil
United KingdomVery friendly and helpful staff and in a great location in the centre on Birmingham. The room was a good size and bathroom was decent with a great shower. A very decent breakfast is included in the price of the room. In all it exceeded my expectations.
Stayed in May 2024
Reviewed: 12 May 2024
Graham
United KingdomVery clean and comfortable
Stayed in May 2024
Reviewed: 12 May 2024
Elaine
United KingdomThe room was clean, but it needed a deep clean. There were stains on the carpet & the shower tiles need a good cleaning. At breakfast the cutlery hadnt been dried & were still wet. Only minor details that could be improved on. Would definitely stay again.
Value for money. Breakfast was lovely. Staff were friendly.
Stayed in May 2024
Reviewed: 11 May 2024
Paul
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 11 May 2024
Ahearn
United KingdomDifficult to get in and out with the coded barrier
Room size
Stayed in April 2024
Reviewed: 11 May 2024
Paul
United KingdomNo free parking and breakfast needs improvements
Location
Stayed in April 2024
Reviewed: 10 May 2024
Vijay
United KingdomAll are simply good. Very close to the near by bus stops. So easy to transport to the places like lego world, seal-life, Cadbury's chocolate factory, Hotel located at center of the city.
Stayed in April 2024
Reviewed: 10 May 2024
Sunny
Irelandbetter sarves
good
Stayed in April 2024
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