Birchwood Road, Colchester, CO7 6HX, United Kingdom
#13 of 18 hotels in Colchester
Guests' ChoiceBased on 922 hotel reviews
7.2Cleanliness
7.8
Comfort
7.6
Location
7.2
Facilities
7.4
Staff
8.4
Value for money
7.9
Free WiFi
7.5
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End of dialog contentReviewed: 1 May 2024
Jane
United KingdomRoom wasn't serviced on two days. Clean towels were, however, provided on request. Room key was deactivated twice.
Quiet room (after requested move), clean, comfortable, breakfast included.
Stayed in April 2024
Reviewed: 1 May 2024
Camilla
United KingdomBreakfast budget version . Food hot enough . No brown bread
Stayed in April 2024
Reviewed: 28 April 2024
Steven
NetherlandsGeneral - Lighting in large parking lot was partially broken/out of order. Particular issues in room #058 - There were no toilet rolls available - One top sheet was not completely clean
General + Friendly staff + Good breakfast available at 7AM in weekends + Close to attractions (including Colchester Zoo) + Large parking space available
Stayed in April 2024
Reviewed: 25 April 2024
Paul
United KingdomRoom 64 no heating and noisy aircon
Good breakfast Room facilities Room changed immediately after advising original had no heating
Stayed in April 2024
Reviewed: 19 April 2024
Anne
United KingdomWasn’t the easiest to find.
It was in a good location for our visit. The breakfast style buffet had a good selection.
Stayed in April 2024
Reviewed: 18 April 2024
Kehinde
United KingdomThe lift was not working and the spring in the mattress made it uncomfortable even though we only spent one night.
The environment was good, breakfast was superb. The staff were well organised and friendly. Overall, good for the price and facilities.
Stayed in April 2024
Reviewed: 14 April 2024
Stella
United KingdomThe mattress was very soft and bouncy. Kept rolling into the middle.
Breakfast was great. Plenty of choice being vegetarian had a good variety of choices. Location is excellent being near the A12 gives you access to lots of places. Staff very helpful.
Stayed in April 2024
Reviewed: 13 April 2024
Claire
United KingdomDinner was limited choice and wasn’t great but the breakfast was good.
Breakfast was good.
Stayed in April 2024
Reviewed: 12 April 2024
Mark
United KingdomVery professional and warm welcome
Stayed in March 2024
Reviewed: 11 April 2024
David
United Kingdom1. Signposting and directions. Being told by the satnav that I had reached my destination when on a very busy dual carriageway in light rain and falling light was disturbing. I turned off at the approaching petrol station to take stock. Fortunately my wife saw your sign to the hotel when we were off the main road. 2. The ambience of the dining area for the evening meal was somewhat dreary and unwelcoming. At breakfast it was alright.
room veryu good; staff very good. value for money
Stayed in March 2024
Reviewed: 8 April 2024
Braithwaite
United KingdomMy client is disabled so he slept on the bed and found it ok, I was on the sofabed not comfortable so sleeping wasn't great.
The location off road, good base to places myself and my client needed to get to. Also staff were polite and friendly and helpful.
Stayed in April 2024
Reviewed: 5 April 2024
Nicola
United KingdomAt 5.30am there was a fire alarm… we all went outside but there was no communication from any staff at all - no announcement or anything… that was very poor
Stayed in April 2024
Reviewed: 3 April 2024
Katrina
United KingdomThe bed was to soft
Staff were very pleasant
Stayed in April 2024
Reviewed: 2 April 2024
Frederick
United KingdomVisiting family in hospital
Stayed in April 2024
Reviewed: 2 April 2024
Warner
United KingdomBed was rather uncomfortable and further out of town than thought
Excellent check in experience and room was good. Bar prices really good and nice choice of breakfast.
Stayed in April 2024
Reviewed: 2 April 2024
Karen
AustraliaThe lift didn't work so we had to use the stairwell to carry our luggage up which was a bit inconvenient. You need transport to get to the city center of Colchester which is about 10 to 15 minutes by car or taxi when it is not peak hour. Not sure if you can catch public transport from the hotel.
Room was clean and a descent size for 2 people, bed was comfortable. Breakfast had a great variety of food and had the option to takeaway. Staff were friendly and helpful. There is a petrol stop within walking distance that has some grocery items which was handy.
Stayed in February 2024
Reviewed: 31 March 2024
Webb
United KingdomThe sofa bed was the worst, most uncomfortable 2 nights ever. It was alot further than I thought. If it wasn't for the uncomfortable sofa bed it would of been near enough perfect.
The range for breakfast was amazing . We had a few issues but they were dealt with straight away.
Stayed in March 2024
Reviewed: 31 March 2024
Nick
United Kingdom*Sofa bed was made up when only 1 occupant in room and couldnt completely collapse it! *Noisy tv's in dining area. * Lack of writen instructions and advice in rooms
Friendly helpful staff (although seem to be a little over stretched when busy), ideal location, bar and evening food ok and great breakfast.
Stayed in March 2024
Reviewed: 25 March 2024
Karl
United KingdomThe staff were very welcoming and helpful.
Stayed in March 2024
Reviewed: 22 March 2024
Jonathan
United KingdomBreakfast better than I expected
Budget hotel, conveniently located on main route, serving basic food in evening.
Stayed in March 2024
Reviewed: 21 March 2024
Douglas
United KingdomBed comfortable breakfast was very good staff very helpful
Stayed in March 2024
Reviewed: 17 March 2024
Nicole
United KingdomNo wardrobe
Surprisingly very clean, beds comfortable. Bathroom clean. Only stayed 1 night and I hate hotels so this was lovely
Stayed in March 2024
Reviewed: 12 March 2024
Donna
United KingdomBlood on the sheets Food inedible
Room was clean ,staff reasonable
Stayed in March 2024
Reviewed: 9 March 2024
Jennifer
United KingdomNO hot water at all during our stay. Main bed was like a water bed, too bouncy!!
Location
Stayed in March 2024
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