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  5. Reviews of Holiday Inn Express Dundee, an IHG Hotel

Reviews of Holiday Inn Express Dundee, an IHG Hotel 3 stars

41 Dock Street, Dundee, DD1 3DR, United Kingdom

#10 of 22 hotels in Dundee

Guests' Choice

Review score

Based on 2894 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.4

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Showing 76 – 100

  • Reviewed: 4 March 2024

    7.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Room size and bathroom could have been better. But that's what most hotels in the UK have. Nothing bad

    Location is very accessible and close to important places. Staff was friendly and breakfast was good.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Pleasant stay that was value for money.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel met our expectations.

    Well priced hotel in central location. Facilities and comfort met expectations for the class of hotel. Staff very friendly and attentive and they happily accommodated our son meeting us for breakfast each morning, (son is studying in Dundee and we were visiting him from Ireland on his birthday).

    Stayed in February 2024

  • Reviewed: 3 March 2024

    8.0
    Lovely staff and great location
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was ok but could have done with a bit of a spruce up. The carpet had marks on it. It was clean but felt tired. The tea and coffee in the room was very small amounts (2 teabags) and although you could get extra from reception I didn't notice that until our second day and it would be a pain going to get it once you settled in. We like a cup of tea before bed and first thing before going for breakfast.

    The staff were lovely and it's an excellent location. There are plenty of choices at breakfast and the food was fresh.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Will certainly use again if I am in dundee.
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    All was good.

    Every thing was fine will stay again

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Superb
    • Business trip
    • Group
    • Double Room with Sofa Bed
    • Stayed 1 night

    The staff at the front desk were uniformly wonderful. We were well taken care of. Breakfast was good.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    7.0
    Meh
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Coffee is miserable, always stay Holiday Inn hotels and some have amazing expresso, others is literally instant coffee inside an expresso machine. Didn't really fancy the location and the parking is only free till 08am (only 2£ till 09am tho).

    The staff is nice and the bedroom was clean and it was nice size

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    We all enjoyed our break
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have liked more choice of fruit at breakfast

    Good location breakfast ok

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Offered a gluten free breakfast including a sealed packet of gluten free cornflakes. All the staff were so friendly from the check in desk to the housekeepers tidying the rooms. Thanks to Sarah and Olga for a lovely stay.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    Comfortable clean rooms, disappointed with breakfast buffet area hygiene
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No clear signposting from multi-story car park to hotel. The breakfast area, plates/cutlery were very dirty.

    Comfortable clean room, excellent reception staff who were accommodating requests for additional bedding.

    Stayed in January 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Friendly staff , good location and value for money

    Stayed in December 2023

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    None noticed.

    Exceptional service - Hospitality + Cleaning Extremely amicable staff.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Would visit again as it's very central.
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast orange juice is awful, too diluted.

    Comfortable and clean room.

    Stayed in January 2024

  • Reviewed: 21 February 2024

    8.0
    Excellent value for money
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location River view Friendly staff Good breakfast

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Excellent accommodation near the concert venue. Would stay again
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    some of the breakfast items were a bit dried up, but we appreciate it is hard to judge how much to put out in the servery at any one time.

    Cleanliness of the hotel. Staff were very helpful and always cheerful

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff were brilliant. Let us book in early so we could shower and change before going to a family funeral. We'd traveled overnight by coach. We were also able to purchase breakfast

    Stayed in January 2024

  • Reviewed: 19 February 2024

    9.0
    Very good value.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit hot at night.

    Great staff, great breakfast, very clean.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Recommended
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn’t great

    Location, clean & comfortable

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Very enjoyable & relaxing
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All was good

    There was plenty choice for breakfast, the room was spacious & very clean & the location was near all the shops & restaurants

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Lovely hotel
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The mattress in my room 223 was too soft and woke up with a sore back, and the room was too hot. I didn't notice I could have opened the window but would visit again

    Loved location hotel was spotless. Staff lovely enjoyed breakfast

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Generally comfortable hotel, excellent location, but too dusty.
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Dusty heater and curtains, we had to keep the window open, even though it was very cold, because we could not stand the dust. In the breakfast area, the plates and the cutlery were not very clean.

    Excellent location, near the railway station, buses, restaurants and shopping centre. Practical bathroom, door closes in 2 ways, so 2 people can use it at the same time, option of blue night light, always hot water. Comfortable beds, clean linen and towels. Good breakfast. Wonderful sea view. Staff very professional, competent and attentive.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Excellent staff, Good location.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    A selection of Scottish breakfast items or menu choices would have been good (e.g. lorne sausage and haggis) it was a Scottish location after all. A quicker reaction to the 2 very small and quick solution niggles raised.

    Location for us was excellent. Staff we encountered were friendly and efficient.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was too hot heater was off and still hot and mattress was too hard causing a restless sleep all night

    The staff was excellent and breakfast.was great

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Clean and comfortable. Friendly staff.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I booked because ‘parking’ was shown as one of their facilities on the landing page. If you need parking be aware they do not in fact have any parking of their own. The hotel is connected to a public paying car park via a link bridge.

    Good buffet breakfast, although the has browns were a bit hard.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy room to front of the property. Could hear traffic crossing the bridge.

    Value for money

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Asked for double bed when booking but received 2 singles

    Central location with great parking facilities

    Stayed in February 2024

Showing 76 – 100

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