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  5. Reviews of Holiday Inn Express - Fleet, an IHG Hotel

Reviews of Holiday Inn Express - Fleet, an IHG Hotel

329-331 Fleet Road, Fleet, GU51 3BU, United Kingdom

#3 of 7 hotels in Fleet

Guests' Choice

Review score

Based on 539 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 29 April 2024

    10
    5 star service
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Accessible
    • Stayed 1 night
    • Submitted via mobile

    Petty yes. But if I had to find 1 fault, milk sachets. Only 3 yet 6 coffees and I think 4 teabags. You are not alone as the norm seems to be 4 milks. I know we could have asked for more and it's the only thing I an complain about. So we'll done all. A big thank you also to Redwan and Wadi who were also helpful during breakfast and checkout. A great job. Would certainly recommend

    Everything was great from the welcome to departure . Josh was great and really helpful

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Nice place, clean and friendly
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    That there was some kind of night club two buildings way, I need to sleep with the window open so unfortunately loud music till early hours wasn't planned for.

    The location was right on the main road so very easy to find, nice parking in behind the hotel. The room was just what we needed for an overnight stay. Staff were nice and friendly.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    I love this hotel.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    One thing. The morning scrambled eggs on both of my stays were dry and inedible. I asked for fresh butnthey never came. The egg dish remains full becaue no one wants them. Either moisten them with butter and milk or change them more frequently.

    The hotel is excellent, well thought out. Staff are well trained efficient and friendly. The rooms are spacious, modern and clean. Big TV. I cancelled another hotel to stay here again.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great service and excellent staff

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Safe place
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Accessible
    • Stayed 1 night
    • Submitted via mobile

    Would hotel to offer free shuttle between terminals

    This is our 3rd time staying here. We have had perfect service and have known we are coming home to good clean room and bed. Food good and easy access once we are off the plane.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Would come again for business.
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is a little disappointing but what you expect in the UK. Far from healthy or balanced, but enough no to starve.

    Pretty new, everything is clean and not run down. Thick walls, good bed. Good parking.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Nice compact hotel but due to the staff doubling up positions the service was slow.
    • Leisure trip
    • Couple
    • Standard Queen Room - Accessible
    • Stayed 2 nights

    The room we were placed in only had the air condition working. This was too cold so we moved from a double room to a twin room which was much smaller than the first room just to get heating as the other option was to stay in the room with a mini electric heater that would not warm the place up. There were stains on the table and shelf that were not cleaned.

    The breakfast was basic and we had to wait quite a while for the scrambled egg. Other items also ran out and was not replenished in time. The blueberry muffins were stale. The location was pretty tight to park a car.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Excellent stay and value for money.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Scrambled egg was a bit rubbery

    Excellent location . Beds are very comfy.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    A beautiful experience.
    • Leisure trip
    • Couple
    • Standard Queen Room - Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike.

    The cleanliness, staff kindness & helpfulness, parking availability, wheelchair accessibility, good breakfast not forgetting the unexpected complimentary drinks.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Good
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The car park was full on some of the nights.

    Clean and neat

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Great room, comfy bed, powerful warm shower, fab internet connected TV, really decent self service breakfast and fab sta
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really, it was such a gem. I will definitely be back.

    Location and carpark were so convenient and access to restaurants and cafes couldn’t have been easier.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Great location, excellent breakfast, modern rooms
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night

    Missing information, on how to make heat in the bathroom

    Modern rooms, great location, friendly environment for breakfast.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    would have been nice to have a mini fridge in the room...

    Everything was nice.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Perfect hotel with exceptional staff
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Warm welcome, spotlessly clean, great value hotel, brilliant staff.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    A real find. I will use this hotel again.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    More detail about how to find the carpark would be helpful on the webpage.

    This place is a real find. It has good sized rooms, friendly, professional staff, adequate parking, late night food and bar. A decent breakfast, good coffee and a very good price.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Perfect location and friendly staff!
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was clean and spacious. It was also perfect location for the pub I was going to attend. Staff were all friendly and kind but two deserving of a mention are Wadi and Patricia. Wadi was so polite when I checked in and Patricia was super helpful when I checked out. Thank you so much Patricia for helping me with my taxi problem!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Relaxing , comfortable stay whilst moving house
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Room was quiet. Comfy bed. Great shower. On the high street close to restaurants. Breakfast buffet was very good. Free On site parking.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Fab place.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    One night noise from one room went on all night. Staff were very apologetic the next morning and said we should have rung down to the front desk, and they would have stopped it. No recurrence of the problem. So our issue was with other inconsiderate guests, not the hotel

    Everything. Super clean and comfortable. Bed excellent. Lovely bathroom. Breakfast was plentiful and nicely cooked, and the buffet was topped up keeping everything fresh. Staff were absolutely exceptional in their service and friendliness, could not have been better.The hotel was absolutely excellent value for money. Will definitely stay again.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    na

    great

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Clean room, comfortable bed, efficient shower.

    Stayed in February 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Great lication. Perfect price for a family room with breakfast.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Eggs not cooked to order. Otherwise nothing else.

    Comfortable room, not large but sufficient for us with excellent twin beds. En suite was very good, excellent shower, rapid response. Breakfast was good, but with food being kept warm on hot plates the scrambled eggs were very dry. Bacon and sausages excellent. Staff friendly and helpful. Good overnight parking facility.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All the staff were great, hotel was clean, breakfast was varied and delicious

    Stayed in April 2024

Showing 1 – 25

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