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  5. Reviews of Holiday Inn Express Harlow, an IHG Hotel

Reviews of Holiday Inn Express Harlow, an IHG Hotel 3 stars

Crown Gate Essex, Harlow, CM20 1NB, United Kingdom

#4 of 15 hotels in Harlow

Guests' Choice

Review score

Based on 2110 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.1

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 2 May 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Initially we were given twin beds

    Easy access to airport

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    Good location, lovely staff, great breakfast it set us all up for the day ahead. My sleep could have been more comfortab
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable bed

    Location & staff

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Pleasant
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Rubbish collection noise.

    Bed was great, staff friendly and breakfast had good choice and tasty.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Paying to park

    Comfortable bed...

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The far away multi storey parking facility was uncomfortable 😖

    Parking was a big hassle

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Value for money
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Local area is run down

    Despite been on a major airport flighpaththw hotel was very quiet

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Have stayed in this hotel a few times, and they keep the standard as always, spacious room, nice breakfast. Parking onsite is a bit difficult during my stay.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Excellent value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    N.A

    The room and the breakfast. Also the parking facility.

    Stayed in March 2024

  • Reviewed: 16 April 2024

    7.0
    Good
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast. The 'hot' food is kept tepid. It's not nice, and is probably unhealthy. The evening food offering is limited and isn't cheap, but it was efficiently delivered.

    Comfy bed, lots of hot water, blackout curtains that work, very nice and helpful staff - most of the basics done right.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Acceptable and the staff were helpful.
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    It was in order.

    Very good.

    Stayed in March 2024

  • Reviewed: 14 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were amazing and very helpful and friendly

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy in the evening in the corridor

    Clean and comfortable room, nice breakfast, nice staff

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good breakfast location good

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Great value for money
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Parking needs improvement.

    Clean and good budget friendly accommodation. Nice big rooms and breakfast was excellent.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Relaxing when not working.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Parking - Had to park in overflow carpark which I did not like to do and did not feel safe picking van up in morning to go to work at 2am in morning, but to be fair could not be helped by hotel, as their car park is small.

    Location and staff very friendly.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No variety of breakfast. Just scrambled eggs everyday. Could add fried eggs or boiled eggs

    Staff were so professional and friendly

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night

    Very practical place to stay for one night when you arrive late to the airport. Clean convivial room. Excellent breakfast! Very helpful personnel from reception. I suggest it to everybody!

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Good for one night convenience to airport
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Beds very uncomfortable,

    Convenience

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Amazing
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Noise from the road from a closed window.

    Amazing hotel, we were attending a wedding & we asked if we could check in early which the hotel allowed. Room was very comfortable. Brilliant hotel, amazing breakfast, super efficient staff, we would definitely recommend to others x

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great value for money. Confy beds, clean and ok breakfast.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit mean with tea, sugar etc in room. Happily gave us more when asked 😊

    Value for money...good breakfast

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    One night stop over. Good stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Better signage re car parking, small onsite carpark but use of 2 nd floor multi storey next door too but this isn’t sign posted so had to park double yellows and nip into hotel to find this out.

    Easy to find bright and modern comfi room lovely staff.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    Good hotel, convenient location
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    It was good that there were dedicated disabled blue badge holder car parking spaces but the hotel need to monitor these as they were frequently used by cars without blue badges. The car park also became very overcrowded and cars blocked in, which also needs monitoring.

    The location was excellent as it was very close to the town and other amenities. Staff were friendly and welcoming. Overall access for disabled people was good.

    Stayed in March 2024

Showing 1 – 25

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