Terminal 4, 1 Swindon Road, Hillingdon, TW6 3FJ, United Kingdom
#9 of 41 hotels in Hillingdon
Guests' ChoiceBased on 11947 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.7
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 27 April 2024
Hirotatsu
JapanA reception staff accepted the person who cut in the line though 3-4 groups are still queing for their turn. And he didn’t say anything to that person. This was a really shame. Others are good enough.
Stayed in April 2024
Reviewed: 27 April 2024
Taylor
AustraliaSmall room
Stayed in April 2024
Reviewed: 27 April 2024
Lisa
AustraliaBreakfast was not great
Soundproofed and location
Stayed in April 2024
Reviewed: 26 April 2024
Andrew
United KingdomAir conditioning control in room wasn’t working so room got slightly warm overnight
Room very clean Good breakfast included Good location for early flight in morning Price reasonable
Stayed in April 2024
Reviewed: 26 April 2024
Richard
United KingdomLong wait to check in. VERY expensive to dine there !
Convenient and clean.
Stayed in April 2024
Reviewed: 26 April 2024
Wei
MalaysiaNil
Easy access from T4 to Hotel
Stayed in April 2024
Reviewed: 26 April 2024
Tara
Canadathe bathroom had a sewage smell when the shower door was open; the elevators sometimes didn't work.
comfortable bed, good location, good restaurant
Stayed in March 2024
Reviewed: 26 April 2024
Laurence
United KingdomCost of food, and drink
Convenient, clean, and friendly Good breakfast included in price. Easy access from Terminal 4 Easy transfer between flight terminals.
Stayed in April 2024
Reviewed: 26 April 2024
Alison
United KingdomMore choice on the evening menus. Although there are 3 restaurants, I didn't want to eat in the breakfast restaurant , as a pescatarian, there was only really one dish on each menu I could have, although the fish and chips in the bar was very nice, so more variety would be nice
The breakfast was no nothing special, just a typical serve yourself experience. The food was ok, could have been hotter.
Stayed in April 2024
Reviewed: 26 April 2024
Nina
United Kingdomno where to walk
clean
Stayed in April 2024
Reviewed: 25 April 2024
Andy
United KingdomNothing - great value.
Fabulous location for T4 : a short walk across a connecting covered walkway. Hotel has it's own carpark and much cheaper than the airport carpark (£25 / night) : perfect for an early flight. I stayed one night but left my car there for 6 nights : sorted! Staff were nice, too!
Stayed in April 2024
Reviewed: 25 April 2024
Richard
AustraliaClose to terminal, good breakfast included, excellent staff.
Stayed in April 2024
Reviewed: 25 April 2024
Marita
GermanyDue to a technical problem by Booking, my room was booked twice. Having noticed the mistake immediately after the booking, I messaged the hotel without further delay to enquire whether one or two bookings were done at their end. I explained the situation twice and requested the hotel to erase one booking in case of double entries. Holiday Inn never bothered to respond to my messages but just sent me welcoming notifications for both rooms instead. It took quite a big effort to clarify the situation with Booking and to get rid of the double entry. Clearly, one would expect the hotel to answer customer requests particularly in light of my imminent arrival two days later.
Stayed in April 2024
Reviewed: 25 April 2024
Grigory
SerbiaShower had weak pressure and has been constantly switching from warm water to cold
Good breakfast, clean room, nice staff
Stayed in April 2024
Reviewed: 25 April 2024
Kelly
United KingdomMan working behind the bar.
Room was lovely and clean. Bed very comfortable. Food was expensive and bar staff not very polite. Breakfast was good with a good selection.
Stayed in March 2024
Reviewed: 25 April 2024
Corinne
FranceIt’s not very practical if you are not travelling to/from T4. Our flight took off early morning from T3 and it was a 20-25 minute bus drive on the HotelHoopa bus. Not much to do around the hotel.
Close to the airport, modern facilities Restaurant does food in case you need to eat dinner or a snack (a bit overpriced)
Stayed in April 2024
Reviewed: 25 April 2024
Nigel
United Kingdom£11 for 2 bottles of water at the bar
Location was ideal. Breakfast was very nice if not a little crowded.
Stayed in April 2024
Reviewed: 25 April 2024
Margo
CanadaIt would be nice if directions to the Hotel were a bit clearer when you book the room.
Location was great. Beds very comfortable. Breakfast very good.
Stayed in April 2024
Reviewed: 25 April 2024
Kirstin
United KingdomNothing!
Location excellent with fantastic travel link into the city. Breakfast was excellent and well laid out - speedy toasters! Car Park perfectly located and easy to access.
Stayed in April 2024
Reviewed: 25 April 2024
Linda
United StatesThe bathroom tile grout was not clean. There was no body moisturizing lotion in the bathroom. Small things but would make stay better.
Good location to catch an early flight from LHR
Stayed in April 2024
Reviewed: 25 April 2024
Shwe
SingaporeFront desk staffs don’t know how to smile customers. No hospitality while registration process. That’s why I rated 7 because of un-warmly front desk staffs. But I printed out my air-tickets at hotel , the boy helped us was very sweet and helpful. I appreciated it. He was serving at Crown Hotel front desk.
Location is very convenient for Terminal 4 departure peoples.
Stayed in April 2024
Reviewed: 24 April 2024
Mark
United Kingdomspeed of service, especially booking a taxi at 0415
Stayed in April 2024
Reviewed: 24 April 2024
Sonia
United KingdomNothing
Room was comfortable and well appointed Dinner was good Location was ideal for walk to-Terminal 4
Stayed in March 2024
Reviewed: 24 April 2024
Janice
CanadaThe location is very convenient for travel and the included breakfast is amazing.
Stayed in April 2024
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