2 Mercury Way, Manchester, M41 7PA, United Kingdom
#45 of 112 hotels in Manchester
Guests' ChoiceBased on 4629 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.9
Value for money
8.2
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Alan
IrelandIdeal location for old Trafford. Tram stop 2 minutes up the road, that drops right outside old Trafford
Stayed in April 2024
Reviewed: 26 April 2024
John
United Kingdomnothing
staff, location, value for money, amenities.
Stayed in April 2024
Reviewed: 23 April 2024
Kamil
GermanyNo pubs in walking distance. It is quite remote, yet still not a quiet place.
Nice room, breakfast included. Internet speed is superb. Option for not cleaning the room and earning bonus points - eco&benefit in one. Power sockets with USB charging.
Stayed in April 2024
Reviewed: 22 April 2024
Noble
United KingdomRoom was a good size, clean and comfortable bed. Staff were really friendly and helpful, breakfast was a good with a choice of hot or cold options. Really liked the option that breakfast could be done as a take away if needed.
Stayed in April 2024
Reviewed: 20 April 2024
Rosalind
United Kingdomsome parts of the carpet and walls were a little grubby
handy location, reception was bright and welcoming
Stayed in April 2024
Reviewed: 19 April 2024
Tina
United KingdomLovely short stay at this hotel. We found the bed very comfortable, it was clean and the breakfast tasty.
Stayed in March 2024
Reviewed: 18 April 2024
Robert
United KingdomBedroom doors are heavy so make quite a noise when being closed.
Clean and comfortable - very good value for moneu
Stayed in April 2024
Reviewed: 18 April 2024
Wendy
United KingdomCould have better good facilities but adequate
Location staff helpfulness and cleanliness
Stayed in April 2024
Reviewed: 16 April 2024
Carole
United KingdomThere wasn't really anything to be critical of. We breakfasted at 8 and there wasn't any fruit compote left but we think this was because of preference of marathon competitors staying.
Locality to Trafford Centre, trams and super pub next door. Staff were really friendly and accommodating. Bed was very comfortable and walk in shower great pressure.
Stayed in April 2024
Reviewed: 14 April 2024
Pam
United KingdomRoom was vey tight with the sofa bed out
Extras.laid on for marathon runners including showers after the event and complimentary drinks even though we had checked out
Stayed in April 2024
Reviewed: 14 April 2024
Ediri
United KingdomNo concern
Cleanliness Staffs were Hospitable Food was tasty Environment was Conducive
Stayed in April 2024
Reviewed: 13 April 2024
Magnus
SwedenNo real restaurant
Great room. Good breakfast
Stayed in April 2024
Reviewed: 12 April 2024
Douglas
United Kingdom•took an extra payment for my stay off of me and i had to bring it up to reception, still waiting for the money back. •couple of stains
•breakfast was great. •comfortable beds •good location
Stayed in April 2024
Reviewed: 12 April 2024
Patrick
IrelandNothing
Very clean and comfortable place to stay
Stayed in April 2024
Reviewed: 9 April 2024
Amb
NetherlandsBreakfast was on the simple side. No fresh cold cuts such as cheese or ham available. Further service and friendly people okay.
Good hotel for short stay business. Big shoppingcenter on 500mtr, perfect for some diner etc.
Stayed in March 2024
Reviewed: 9 April 2024
Emma
United KingdomRoom was a bit grotty stained carpet and bits of fluff etc on the floor as if carpet not cleaned
Location great loads of parking.
Stayed in April 2024
Reviewed: 9 April 2024
Sarah
United KingdomWe had to move rooms as tv not working but we were swiftly moved and compensated with drinks vouchers so all ok
Good location for our needs. Room was a good size
Stayed in April 2024
Reviewed: 8 April 2024
Stephen
IrelandIt would have been good to have a few more breakfast options - pancakes and/or waffles, fried, poached eggs or omelette (only scrambled available). No fridge in bedrooms. Water pressure in shower could be better.
Location with free parking was very good. Clean modern bathroom. Seamless check-in & check-out.
Stayed in April 2024
Reviewed: 7 April 2024
Amy
United KingdomEverything was great
Very clean, amazing location, quick service and great breakfast
Stayed in April 2024
Reviewed: 7 April 2024
Laura
United KingdomCpuldnt open windows No bath only shower
How close it was to the Trafford centre Had a McDonald’s next door Friendly staff Parking Easy to find and get into
Stayed in April 2024
Reviewed: 7 April 2024
Gloria
United KingdomThey need to get better fitted mattress protection that covers the entire bed.
please ensure to check the rooms before allowing the guest in . My room was very dusty
Stayed in April 2024
Reviewed: 6 April 2024
Dawn
United KingdomNothing to dislike
Everything the staff were lovely, the hotel was very modern, clean and comfortable and breakfast was delicious lots of choices.
Stayed in April 2024
Reviewed: 6 April 2024
Fiona
United KingdomThe heat in the whole hotel as well as the over powering smell of bleach in all areas and room. Aircon wasn't overly great in room
How quiet the hotel bedroom floor was, breakfast also
Stayed in April 2024
Reviewed: 5 April 2024
Sara
United KingdomNo room service Limited choices of TV channels Room is small
Cleaness of the room Comfortable beds
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content