Colney Field Retail Park, Saint Albans, AL2 1AB, United Kingdom
#7 of 41 hotels in Saint Albans
Guests' ChoiceBased on 2656 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
8.7
Facilities
8.6
Staff
8.9
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 8 May 2024
Travelling
AustraliaNot close enough to St Albans city centre. Only suitable for a couple as there is not really enough room for 3 adults. The sofa bed was very uncomfortable.
The staff were very nice and the room was spotlessly clean and modern. The full buffet breakfast was deliciously amazing. I would stay there again.
Stayed in May 2024
Reviewed: 7 May 2024
Loraine
United KingdomI wish the eggs used for Scrambled eggs were fresh and not processed powder. The breakfast is lovely but the scrambled eggs using processed product is awful and the taste is nothing like eggs even if there was a choice of boiled eggs or fresh fried eggs would make a big difference.
Beds were very comfortable and location was great with free parking.
Stayed in May 2024
Reviewed: 6 May 2024
Ivan
United KingdomRestaurant staff really not interested in customers.
Clean and comfortable room, excellent breakfast, good location.
Stayed in May 2024
Reviewed: 5 May 2024
Sophie
United KingdomStaff were incredibly polite nice and helpful. The room was clean and comfortable an exactly what I expected. The breakfast in the morning was good and the staff were great being able to provide me with the information I needed to make sure I could safely eat the food due to my allergies
Stayed in February 2024
Reviewed: 3 May 2024
Christine
United KingdomIt was fine for what was there
Stayed in April 2024
Reviewed: 3 May 2024
Bethan
United KingdomClean, looked recently renovated. Well located with free parking and good breakfast.
Stayed in April 2024
Reviewed: 2 May 2024
James
United KingdomN/a
Room was clean, staff were friendly and helpful
Stayed in April 2024
Reviewed: 28 April 2024
Greg
United KingdomThe reception staff changed our room without fuss due to my own error when booking a twin room.
Stayed in April 2024
Reviewed: 28 April 2024
Deshawn
NetherlandsNothing much
Very well cleaned, really calm and such a nice staff
Stayed in April 2024
Reviewed: 28 April 2024
Emma
IrelandFamily of 4 but only double bed and a single. One child jad to sleep on floor
Breakfast was great. Staff very friendly. Got checked in at reception by Emma who was fantastic. Soo helpful and always a smile on her face .
Stayed in April 2024
Reviewed: 28 April 2024
Kashif
United KingdomGood value for money and Easy Access
Stayed in April 2024
Reviewed: 28 April 2024
Debórah
United KingdomGroup lads playing loud music on their phone at breakfast staff member said they couldn’t do anything about it, spoilt breakfast experience for myself and others
The lady on reception was so very kind and caring after returning late from visiting a loved one in hospital 100 miles away we were locked out our home, keys inside, the reception lady supported us to get a room at 1am, thank you so very much x
Stayed in April 2024
Reviewed: 24 April 2024
Kim
United KingdomNothinh
Stayed in April 2024
Reviewed: 22 April 2024
Deborah
United KingdomSmall room but didn't really matter as we were only in there for a short time.
Breakfast was lovely, all hot and very well cooked and the lady working there was very helpful
Stayed in April 2024
Reviewed: 20 April 2024
Chloe
United KingdomRoom was so dusty I kept sneezing
They catered to my allergies very well at breakfast
Stayed in March 2024
Reviewed: 19 April 2024
Alison
United KingdomThe rooms are quite compact as with most chain hotels of this type.
Excellent buffet breakfast included in the price including a selection of cooked choices which were replenished regularly. Lovely big shower and there was no traffic noise in the room despite the fact that the hotel is located right next to the M25. Comfortable bed and choice of pillows.
Stayed in April 2024
Reviewed: 18 April 2024
Milford
United KingdomThe staff and facilities were excellent and breakgast was great.
Stayed in April 2024
Reviewed: 16 April 2024
Tim
United KingdomIt's out of town, but I have a car, so no problem. ( Plus points - On the edge of a very good retail park and opposite a big McDonald's )
Exceeded my expectations- usually play it safe with Premier inn anywhere in the UK, but this has better reviews in St Albans than the Premier Inn here so I thought I'd try it - the reception staff at H.Inn were excellent, cheerful staff at breakfast, the quality of breakfast was superb. Room bright and clean, peaceful nights sleep. And no charges for on site parking. Definitely recommended.
Stayed in April 2024
Reviewed: 16 April 2024
David
United KingdomNothing
All
Stayed in March 2024
Reviewed: 16 April 2024
Vivian
United KingdomNothing
Where it was was very good for what we needed
Stayed in April 2024
Reviewed: 15 April 2024
Antony
United KingdomThe carpark security barriers are not utilised and as such there is unauthorised access. Numerous company vehicles were broken into and hand tools were stollen. Anyone can access the carpark so be warned.
Breakfast was really good and I was able to choose from a variety of options.
Stayed in April 2024
Reviewed: 12 April 2024
Wood
United KingdomThere was nothing to dislike at all. Only thing was that the hairdryer in the room wasn't working so I left a polite note so that they could attend to this.
Very clean with excellent friendly staff. Good breakfast and very impressed with how quickly tables were cleared and cleaned. Location very convenient stopping point to break our journey. We would definitely stay here again. Great value for money.
Stayed in April 2024
Reviewed: 12 April 2024
Sharon
United KingdomAll good
Very convenient when visiting family & good deal price wise plus fab takeaway breakfast
Stayed in March 2024
Reviewed: 11 April 2024
Sharon
United KingdomNothing
Comfy beds
Stayed in April 2024
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