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  5. Reviews of Crowne Plaza London Kings Cross, an IHG Hotel

Reviews of Crowne Plaza London Kings Cross, an IHG Hotel 4 stars

1 Kings Cross Road, Islington, London, WC1X 9HX, United Kingdom

#589 of 1,017 hotels in London

Guests' Choice

Review score

Based on 2703 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    7.8

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    8.0

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Showing 76 – 100

  • Reviewed: 26 February 2024

    9.0
    Good location for a 1 night stay
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Pillows

    Clean. Comfy mattress. Very good breakfast

    Stayed in February 2024

  • Reviewed: 26 February 2024

    7.0
    pleasant stay but not overly impressed with value for money
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    the carpet had a large yellow stain the taps in the bathroom came out of the wall too many little lights to turn on/off only provided with one bath towel for 2 people some waste paper in drawer on our arrival

    nice couch in room

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Nice visit
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    messing about with lifts.

    the staff were very helpful. ..

    Stayed in February 2024

  • Reviewed: 23 February 2024

    7.0
    Very good & clean hotel
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    When it rained the top of the window sill it absolutely poured in rain water

    Nice & clean, very spacious room

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    London 4 days
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 4 nights

    the cleanliness of the rooms could be improved in some details (we had to change the room), dust on some elements(lamp) of the room, TV channels did not work properly(DVBT signal), hair dryer was missing

    Position of the hotel & pleasant environment of the hotel, value for money, quality breakfast in line with expectations for this category

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Queen Room with sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    Value for money, nice staff

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Did what I needed it to do.
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 1 night

    When I decided to book it was £104 on the Booking.com site as there was a reduction mentioned. When I actually booked I was charged £148 and the reduction was not included and when I raised it, I was asked tp provide proof. I went back on to the site and the deal has vanished. I felt like a liar and I am really still quite angry about this.

    Room was ok, Staff were good and the location was needed.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Good value for the money.
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 2 nights

    Our room was tiny for my family (4 pers) but we didn't spent a long time in it except the nights. It was obvious that our room hasn't been renovated in the last couple of years but in spite of this fact it was clean.

    The location of the hotel was excelent as well as the breakfast. The staff was friendly and helpful.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    A very nice hotel with lovely helpful staff.
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The beds were very hard!

    Lovely restaurant and bar that welcomed families and felt comfortable to be in.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Great!
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Big room, very friendly staff, good breakfast

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Was an expensive travelodge
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Beds weren’t comfortable and very noisy from other rooms.

    Clean and tidy. East check in and out.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Great value and great location
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The heating was too high even when we put A/c on

    Location and clean. Breakfast was amazing and great gym

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    An enjoyable stay- will come again.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a little warm- air conditioning system dated. Decor required a little tlc.An enjoyable

    Breakfast excellent. Very busy but well organised, plenty of choice.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    7.0
    Great hotel if you don’t need to be near a tube station.
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast room not big enough as always very busy regardless of time. We went to breakfast at quieter times but it was still too busy to enjoy. Beds were ok but not that comfy and were doubles so quite cramped when sharing with my husband. No tube stations near so ended up getting taxis to and from places to save time. 25 min walk to King’s cross station with children (&my kids are really good at walking fast and frequently).

    Very clean, good breakfast, not a bad location if you don’t mind walking far. Staff all very helpful and welcoming.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Premium Queen Room with sofa bed
    • Stayed 4 nights
    • Submitted via mobile

    No sports TV channels with football

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Overall good
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant service was poor and very slow, also doesn’t state that need to reserve for evening meal

    Good location, clean rooms

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Hotel and staff great unfortunately only let down by the location - or the assumption from the title that it was nearer
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    We stayed in a room with 2 double beds which was a little on the small side for 4. The food in the restaurant was good but it would have been nice to have a larger menu. This would have encouraged us to eat there more than once. There wasn’t much around the hotel and so I think the “King’s Cross” in the title is quite misleading. It’s a good walk to King’s Cross or any underground station for that matter.

    The hotel was clean and much more luxurious than a budget hotel. The staff were incredibly friendly and the food in the restaurant was also good.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Good location.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Lovely Room, restful sleep and friendly staff.
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night

    Shower drained slowly risking flooding. Was disappointed that the breakfast included option appeared when initially booking but when I followed the booking through it disappeared forcing me to pay the same price for the same room just without £50 worth of Breakfast included.

    Room was spacious and had a really nice view from the 3rd floor. Location was good close to Farringdon, Russel square, and Hollborn. Nice big shower made for a lovely touch. Nice to find a sofa in the main room.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Lovely 1 night stay for 2 adults and 2 kids.
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The 2 double beds being in that size of room was rather tight. The desk and chair being where they were, there was almost no space to manoeuvre between the chair and the bed. That's the only small gripe though, everything else was excellent.

    The room was comfortable, and the bathroom and shower were lovely. The staff were really lovely and accommodating, and the location was very good, only a 15 minute walk from Kings Cross.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Very good location and decent rooms.
    • Business trip
    • Group
    • Standard Room
    • Stayed 2 nights

    I think although everything was good, the price was crazy high for that. Maybe those are the prices for London but still. One remark: what you call "the gym" I would not call that at all. This is a claustrophobic room where 3 people already looks like a serious crowd. Not well equipped.

    I liked the room, it was cosy and definitely clean. It was a very decent place to stay. Breakfast was also ok but I would like a bit more food variety. Location is also excellent and the pizza for dinner was not bad at all.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Disabled toilet down stairs

    Parking

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely cleaning spacious with very welcoming helpful staff

    Stayed in January 2024

  • Reviewed: 5 February 2024

    7.0
    Good value hotel
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Location was ok, but a good 15-20 min walk to King's Cross or Russell Square. Pillows were a tad lumpy and one of the beds was particularly creaky and noisy. One minor complaint about breakfast was the fried eggs were swimming in oil.

    Great staff, good value and the double double room was good for a family, rather than uncomfortable sofa beds. Breakfast was fine for a hotel. Plenty to choose from.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Quite hot in the room

    Comfortable bed

    Stayed in February 2024

Showing 76 – 100

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