Emerson, Washington, NE37 1LB, United Kingdom
#2 of 5 hotels in Washington
Guests' ChoiceBased on 2301 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
7.9
Staff
8.8
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 30 May 2024
Martin
United KingdomNothing really
Rooms are beginning to look dated. Also, the TV needs renewing to smart tv
Stayed in May 2024
Reviewed: 29 May 2024
Lesley
United KingdomPerfect location for our purpose. Great that they allowed dogs
Stayed in May 2024
Reviewed: 28 May 2024
Len
United KingdomClean, plenty of space, faculties too
Stayed in May 2024
Reviewed: 28 May 2024
Sonia
United KingdomSoft mattress
Food excellent, objected to paying service charge ro eat in the bar, they dud eventually refund. Bed to small for couple and mattress far to soft. Our bathroom bin was not emptied one day and bathroom not restocked.
Stayed in May 2024
Reviewed: 27 May 2024
Michelle
United KingdomThe staff were really friendly with our children. Polite and well mannered. The room was clean and spacious and great value for money. Breakfast was great!
Stayed in May 2024
Reviewed: 27 May 2024
Peter
United KingdomThe price of breakfast at £16.95 was in my opinion excessive as were the prices at the bar. The main lounge in the reception foyer looked a bit tired and uninviting.
Polite efficient reception. Good room with good bed. Good shower. The manager and staff were very helpful when I had a diabetic hypo. Nothing was too much bother. Good parking at location.
Stayed in May 2024
Reviewed: 27 May 2024
Lou
United KingdomNo fridge in the room.
Nice staff, comfortable bed and clean room.
Stayed in May 2024
Reviewed: 27 May 2024
Katie
United KingdomA lot of noise from the wedding party
Easy to find. Clean.
Stayed in May 2024
Reviewed: 27 May 2024
Uma
United KingdomRooms need renovation It was too warm and I couldn’t reduce the temperature
Breakfast was good , staff were polite and friendly
Stayed in May 2024
Reviewed: 26 May 2024
Carol
United KingdomNothing.
Good location next to A1, good value for money
Stayed in May 2024
Reviewed: 26 May 2024
David
CanadaParking
Stayed in May 2024
Reviewed: 24 May 2024
Lynn
United KingdomComfy beds/ friendly staff/ great shower/ free parking/ 12 noon checkout/ our upgrade to a king size room!
Stayed in May 2024
Reviewed: 24 May 2024
Julie
United KingdomThe grubby / torn divan . Lunch was so so .
Comfy bed and quiet , spacious room and decent breakfasts . Nice staff .
Stayed in May 2024
Reviewed: 24 May 2024
Frank
United KingdomN/A
Staff were all friendly, professional and helpful. Location was ideal for our visit to the Sunderland area
Stayed in May 2024
Reviewed: 23 May 2024
Susan
United KingdomNothing
Excellent location. Nice size rooms
Stayed in May 2024
Reviewed: 23 May 2024
Wnr
United KingdomNothing really.
Room was comfortable and clean. Breakfast was nice. Good location have stayed on quite a few occasions. Breakfast seved until 10.30 and a midday checkout. Excellent value for money.
Stayed in May 2024
Reviewed: 23 May 2024
Malcolm
United KingdomNo EV charging But EV parking ??
Comfortable
Stayed in May 2024
Reviewed: 23 May 2024
Camilla
United KingdomWe asked for single beds but got a king size double bed instead
Clean and comfortable beds
Stayed in May 2024
Reviewed: 23 May 2024
Allan
United KingdomThe bed felt a bit dated, mattress not very comfort..
Reception very helpful. Other staff very friendly.
Stayed in May 2024
Reviewed: 22 May 2024
Allison
United KingdomNothing
It was nice and cosy
Stayed in May 2024
Reviewed: 20 May 2024
Paul
United KingdomThere was nothing we didn't like 👍
We liked the food and the nice comfortable bed and the room was very nice aswell 👍
Stayed in May 2024
Reviewed: 20 May 2024
Adrian
United KingdomHotel was oldish but very clean
Staff were so helpful and very friendly
Stayed in May 2024
Reviewed: 20 May 2024
Emma
United KingdomNothing
Location was peaceful and relaxing .great if you want some quiet time away from the hustle and bustle of daily life
Stayed in May 2024
Reviewed: 18 May 2024
Mike
United KingdomNothing to dislike
Clean, tidy, and well kept. Staff were pleasant and helpful.
Stayed in May 2024
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