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  5. Reviews of Holiday Inn Express Edinburgh City West, an IHG Hotel

Reviews of Holiday Inn Express Edinburgh City West, an IHG Hotel 3 stars

107 Queensferry Rd., Edinburgh, EH4 3HL, United Kingdom

#109 of 169 hotels in Edinburgh

Guests' Choice

Review score

Based on 3642 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.1

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast average

    Location area beds Toilet was small Bit good shower room size was good parking with 5pomds fee

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good hotel and location for a visit to Edinburgh.
    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast. Location very good - easy bus transport to the City.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Perhaps a little far from the city centre, but still within walking distance.

    All good facilities and services that you would expect of a quality hotel.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    All of it.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Great location for the city centre of Edinburgh.
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    The condiments like tea and coffee could have been stocked more on a regular basis.

    Breakfast was very good with options and plentiful. The pizzas which you could have ordered at night were very good. Great location for city centre bus stop opposite the hotel. The

    Stayed in April 2024

  • Reviewed: 11 May 2024

    8.0
    A bit far but a good hotel with good facilities
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    It was a bit further than we thought, but there are several buses stopping right in front of the hotel that take you to the city centre

    Breakfast was good, many options even gluten-free section. It can get a bit busy, but the staff sorts this out. The room was small but cozy and the bed was comfortable.

    Stayed in March 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast menu and its repeated

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    An ok place to stay when exploring Edinburgh.
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Starting to look a little bit worn down. Sewer smell in the bathroom, hairdryer did not work and the carpeting was quite dirty in the room.

    Quite easy to move to city center with bus. A cheaper alternative than staying in the city center.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Good hotel for a short stay.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights

    A bit far from city center but easily accessible by bus.

    Good breakfast. Nice room, maybe a bit too small for 3. Some staff members were great (especially the funny one who did our check in), some were as nice as a prison door.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Overall great stay
    • Leisure trip
    • Couple
    • Room allocated on arrival
    • Stayed 7 nights
    • Submitted via mobile

    Elevators need to be bigger in capacity!! As I notice a flow of guests in and out and when they are checkin and checkout struggle with their luggage bringing them in and out. Elevator need servicing as well.

    Accommodating and professional staff very helpful

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Hotel was comfortable and clean and the staff were very friendly and helpful. Very handy for transport into the city with the bus stop virtually right outside the door, running every 20 minutes or so with a 10 minute journey.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    7.0
    Nice and warm
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast quality can be improved by lowering number of food options. Room size is too small. We booked three rooms but one of them is much smaller than the others.

    Nice location and view. Very nice arrangement for free breakfast.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Bath
    • Stayed 4 nights

    Everything

    Everything

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Basic bed and breakfast at Edinburgh prices.
    • Leisure trip
    • Family with young children
    • Family Room with View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was a bit tired and rooms could do with an update and not as spacious as other Holiday Inn Express hotels we've stayed in. We had a room with an adjoining door to the next room and we could hear everything that was going on and were therefore conscious of any noise coming from our room. I also don't think guests should have to pay for parking when staying in the hotel.

    The hotel was well positioned for our purpose and was next to a retail park which was handy as we didn't want to venture into the city centre. It was great that the windows opened as we much prefer fresh air to air con.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Good location, comfy bed
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Room 114 Stain on the carpet underneath the tv, iron leaked water everytime you went to use it

    Good location, big enough room

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Stay was very enjoyable
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could definitely of been better not enough cooked variety for full English breakfast

    Very clean and staff friendly

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Good trip to Edinburgh
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not great, couldn’t have a fried egg or omelette- only powdered scrambled egg . Coffee good. Car parking extra charge

    Location and first floor room with our dog

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    was fine
    • Leisure trip
    • Family with young children
    • Family Room with View
    • Stayed 4 nights

    The person who welcome you to breakfast

    fine. simple breakfast. two of days had not so good person showing way to table. at least he was terrible in comparation with person that was first day.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 4 nights
    • Submitted via mobile

    Fire alarm maintenance, a fire alarm going off so had to quickly exit the hotel immediately following a shower which was an inconvenience, there was a random door inside the room which led to no where which was random, breakfast ended a little early

    Super close to buses to get into Edinburgh City Centre, very comfortable beds, huge mirror for getting ready

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast and dirty carpet in my room.

    Comfortable beds. Nice bath.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 5 nights

    Nice, quiet room with comfortable beds. Great breakfast.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Would be happy to repeat this experience
    • Leisure trip
    • Family with young children
    • Room allocated on arrival
    • Stayed 4 nights

    The food that we ordered from the bar was not very tasty.

    The hotel was cheerful and airy, the staff was friendly and helpful at all times and the breakfasts were good. The view of Edinbrugh City from our hotel window was outstanding. Also the location was excellent as there is a large mall across the street and the city center is just a bus ride away.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    I thought the drinks were very expensive so that has put me off coming back

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Fair, not exceptional.
    • Business trip
    • Family with young children
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    I don't understand how the room didn't have a refrigerator as small as a bed side fridge. There were no disposable toiletries. Strange choice. The restroom had a strange smell on arrival. A septic smell. Could be a bad day, but it left a bad impression. Generally, there are many things that can be improved for the cost that customers pay. There is so much that can be improved.

    The bed was comfortable. The room was alright, there was a TV in the room. Free WiFi. The area is quite accessible. The elevator arrives very quickly. The staff were nice and welcoming.

    Stayed in April 2024

Showing 1 – 25

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