161 West Nile Street, Glasgow City Centre, Glasgow, G1 2RL, United Kingdom
#31 of 82 hotels in Glasgow
Guests' ChoiceBased on 2656 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
9.5
Facilities
8.6
Staff
9.1
Value for money
8.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Dana
CanadaThe food offered for breakfast was not enjoyable.
Close to everything.
Stayed in May 2024
Reviewed: 30 April 2024
Christine
United KingdomBuffet breakfasts are not good for myself, a wheelchair user. I couldn’t reach the tea making facility in the room, and as the kettle was fixed I couldn’t relocate it.
Location as travelling partially by public transport. The room was fairly wheelchair accessible
Stayed in April 2024
Reviewed: 30 April 2024
Raewyn
United KingdomExcellent location, nice restaurant, good breakfast, very clean hotel. Friendly staff.
Stayed in April 2024
Reviewed: 29 April 2024
Matthew
United KingdomThe bathroom is very tight for space and the mat left on the side for the shower was pretty disgusting. Fitting baths with anti slip would be much better and cleaner. The head for the shower could be moved as it was broken. Tv didn't seem to work.
The bed was firm and comfortable. The rest of the room had plenty of room. Everything you could need for a short stay was there
Stayed in April 2024
Reviewed: 27 April 2024
Renata
IrelandExcellent location. Very helpful staff.
Stayed in March 2024
Reviewed: 26 April 2024
Emma
United KingdomThere was a buzzing in our room all night, possibly a transformer in the room. Very irritating. The breakfast orange juice had been watered down so much it was practically orange water
Easy to find, lovely rooms, nice hotel and great staff
Stayed in April 2024
Reviewed: 24 April 2024
Tania
United KingdomSmall bed. Bigger bed would have been better.
Location was excellent for event & sightseeing. Most attractions were within walking distance.
Stayed in April 2024
Reviewed: 23 April 2024
William
United KingdomNoisy electrical unit outside window
The location
Stayed in April 2024
Reviewed: 23 April 2024
Jackie
United KingdomThe hotel was fresh , friendly and central for our vacation.
Stayed in April 2024
Reviewed: 22 April 2024
William
United KingdomNothing
Exceptionally clean and comfortable, reasonably priced hotel. The front dek staf were very competent polite and helpful
Stayed in April 2024
Reviewed: 22 April 2024
Gillian
United KingdomShower wasn’t the best - not much flow or power - but constant hot water. Breakfast was decent - orange juice was watered down (not sure if it was watered-down fresh orange or diluted juice) - noticed no fried eggs and didn’t realise you could order fried eggs on demand. Breakfast area a bit cramped & busy around 9am and noticed people had to wait for a table.
Lovely building with character. Welcoming front desk area. Bar area was cosy & relaxed (breakfast served here too). Staff very friendly & engaging throughout. Location was perfect - 1min to bus station - 2mins to top of main shopping area. Room decent size - nicely decorated, clean & comfortable. Our room was top floor facing onto the busy road so was expecting some noise-level - but none, it was really quiet. 7/10 for breakfast ‘Dove’ shower gel & shampoo provided. Iron & board provided (far better than a trouser press). Free use of a small safe in the room. Plenty of cupboard/storage space for 2 people - and hooks for coats - & hooks in bathroom for towels (it would surprise you how handy these are but are missing from some hotels). Tea, coffee & kettle in the room.
Stayed in April 2024
Reviewed: 21 April 2024
Macleod
FranceMy room had connecting doors
Location
Stayed in April 2024
Reviewed: 21 April 2024
Jennifer
United KingdomRoom a bit cramped and the view
Location
Stayed in April 2024
Reviewed: 21 April 2024
Sam
United KingdomNo towel rail near wash basin. Small point, but it would be helpful to have a pair of scissors near the cereals to open the bags with The room was quite chilly
Room was adequate, quite basic, but it had everything we needed, the bathroom was excellent for a wheelchair user, The evening meal was very good, with a reasonable choice for vegetarians, breakfast was also good.
Stayed in April 2024
Reviewed: 20 April 2024
Walter
United KingdomAccessing the hotel and parking garage was complicated with unfamiliar traffic patterns. Room was a little small. Bed a little small.
Location great near centre but also near motorway. Subsidised parking across the street. Very friendly and helpful staff.
Stayed in February 2024
Reviewed: 20 April 2024
Marina
RussiaPoor breakfast (only local)
Location, staff, opportunity to have warm in the room, clean room and hotel
Stayed in April 2024
Reviewed: 20 April 2024
Derek
United KingdomCouldn't actually book and pay at reception. Had to go online at desk.
Very handy for bus station and central Glasgow.
Stayed in April 2024
Reviewed: 20 April 2024
Susan
United KingdomWent for dinner at 9.01pm, restaurant closed at 9.00pm, was not served
Very comfortable bed, very clean
Stayed in April 2024
Reviewed: 16 April 2024
Alison
United KingdomN/A
Very comfortable. Good breakfast. Friendly and helpful staff.
Stayed in April 2024
Reviewed: 13 April 2024
Ledingham
United KingdomNo meals for evening
Room lovely clean comfortable. Staff friendly Good location
Stayed in April 2024
Reviewed: 11 April 2024
Gordon
United KingdomRestaurant closed too early.
Location
Stayed in March 2024
Reviewed: 11 April 2024
Ailsa
United KingdomEverything is fine. More vegetarian options would be good.
The hotel is close to the theatres, bus and train stations. That is good for me as I have mobility problems. The staff are really helpful. Room clean and bed comfortable that's a plus for me .Good choice at breakfast. Evening meal in the restaurant the same. Thanks to the staff for all the work that is going on behind the scene to keep everything running well.
Stayed in January 2024
Reviewed: 11 April 2024
Samuel
United KingdomExcellent room
Stayed in April 2024
Reviewed: 10 April 2024
Karen
United KingdomLocation next to bus station is great. Nice hotel.
Stayed in April 2024
La Zubia, Spain
Falun, Sweden
Hoylake, UK
Sucina, Spain
Istanbul, Turkey
Granada, Spain
Siem Reap, Cambodia
Atami, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content