Jackson Lane, Macclesfield, SK10 5BG, United Kingdom
#30 of 37 hotels in Macclesfield
Guests' ChoiceBased on 1924 hotel reviews
7.1Cleanliness
7.5
Comfort
7.5
Location
8.5
Facilities
7.2
Staff
8.4
Value for money
7.4
Free WiFi
7.6
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End of dialog contentReviewed: 29 November 2023
Howard
United KingdomThe bedrooms were a little tired compared to the rest of hotel which was decorated beautifully.my understanding from staff that these were slowly being refurbished.
The decoration downstairs from lobby to restaurant was stunning but the best part was the staff especially the receptionist and bar staff . We had a few issues with our room x 2 and they simply couldn’t do enough and upgraded us to a suit which was stunning. The food in restaurant was very good and breakfast lovely although lady supervising could have been a bit more friendly.
Stayed in November 2023
Reviewed: 29 November 2023
Scott
United KingdomNothing met my expectations and choice of stay.
Room was spacious although was different to what was booked via booking dot com. large Bathroom and good sized bed that offered a good nights rest after a long drive. There was a complimentary bottle of red wine which i felt was a beautiful touch and really was welcoming on arrival. Some real character and history with the building and set in beautiful landscapes and country feel but not far from the main amenities. Bath products were of a high standard and not the normal token shampoo and body wash that you would get from a branded company. If you want a beautiful building with excellent attention to detail and relaxing stay then use Hollin House Hotel. Unfortunately I didn't use the dinning facilities but will next time as it was nearly full for dinner both residents and non residents.
Stayed in November 2023
Reviewed: 27 November 2023
Derek
United KingdomBreakfast not good
Large bedroom
Stayed in November 2023
Reviewed: 27 November 2023
Dawn
United KingdomSome of the decor was a little tired but nothing major at all.
Gorgeous building with beautiful period features. Comfortable room with nice clean bathroom and good shower. The staff were fantastic and really helpful and welcoming. The food was excellent I ate in the restaurant at breakfast and for dinner. Great choice and everything cooked fresh.
Stayed in November 2023
Reviewed: 23 November 2023
Mcardle
IrelandNo iron or remote
Excellent restaurant
Stayed in November 2023
Reviewed: 17 November 2023
Howard
United KingdomDinner supposed to be Italian but although menus Italian, it was cooked in a British way. The lasagne was not very Italian and the bolognaise sauce was chunks of beef and one layer of pasta instead of minced beef in alternate layers of pasta and bolognaise sauce. We decided to eat out for the rest of our stay. The hotel was fine but was somewhat of a "rabbit warren" because the hotel had been extended with additional bedroom wings. There were three light bulbs not working in our room so it was difficult to read anything due to the low light. When we asked for new light bulbs we were moved immediately as they did not keep any spare bulbs which was odd. There was no external lighting to the car park which was down a slope - difficult in the dark without a torch. Easy to rectify.
Breakfast very good - no complaints. Bedroom very comfortable and clean, Easy free parking
Stayed in October 2023
Reviewed: 10 November 2023
Julian
United KingdomMy room was cold - the radiators did not junction but I told reception and this was sorted by a portable radiator that plugged into the electricity. All good after that.
Great isolated location. Lack of any noise apart from local sheep! Grand entrance and super friendly staff. One problem I had was dealt with extremely quickly. Lovely restaurant and the menu for the evening was super
Stayed in November 2023
Reviewed: 9 November 2023
Antony
United KingdomNo heating in rooms.
Nice public areas
Stayed in November 2023
Reviewed: 6 November 2023
Stuart
United KingdomFruit selection poor No porridge on offer No croissants with continental breakfast
Reasonable
Stayed in November 2023
Reviewed: 5 November 2023
Jennifer
United KingdomGood location for our needs. Staff were very obliging. Clean and comfortable. Good food.
Stayed in November 2023
Reviewed: 4 November 2023
Haydon
United KingdomLovely room, matress whilst not uncomtortable was past its best,
Stayed in November 2023
Reviewed: 4 November 2023
Jonathan
United KingdomDrinks expensive; ie, wine.
Location and friendly staff. Superior room worth the extra money.
Stayed in October 2023
Reviewed: 2 November 2023
Aleksandra
United KingdomThe room was bit outdated, front of the building is beutiful, however the pictures of the hotel does not show you the back od it, ugly old building with old rooms, my room had some white I wanna say paint on the whole window, which was not really nice.
Location. Restaurant - evening meal was lovely
Stayed in October 2023
Reviewed: 29 October 2023
Shaun
United KingdomThe bed could do with a new mattress and some of the bedroom furniture was a little dated. The bathroom was quite modern but the temperature dial on the shower was broken and was very hard to adjust. As a guest at a the wedding you could not go into main bar where there was more comfortable seating and better selection of drinks.
Stayed here for a wedding which the hotel put on a good show.
Stayed in October 2023
Reviewed: 27 October 2023
Astrid
GermanyMaybe a few lights would be helpful, when your arrival is in the evening, especially at the parking area
The old style of the hotel The quite surrounding Enough parking area
Stayed in September 2023
Reviewed: 24 October 2023
Heather
United KingdomVery grand. Lovely receptionists and breakfast staff.
Stayed in October 2023
Reviewed: 23 October 2023
Jennifer
United KingdomThe rooms could do with a bit of renovation. We were told that the windows are due to be replaced soon. My husband said that the beer tasted strange too (although he still managed to drink a few.)
The staff were friendly, helpful and attentive. We ate in the restaurant for dinner and breakfast and it was fantastic! Lovely decor, great food and service.
Stayed in October 2023
Reviewed: 18 October 2023
Katie
United KingdomRoom was a little dated
The food was excellent. In a beautiful location!!!!
Stayed in October 2023
Reviewed: 17 October 2023
Dave
United KingdomGood location , half decent rooms
Stayed in September 2023
Reviewed: 16 October 2023
Jayne
United KingdomBreakfast had not been booked with dining room. We had asked for breakfast when we checked in. Coffee was cold and cooked breakfast was poor. Not good value. Egg over cooked and everything was dry like it had been kept warm for ages.
Entrance full of character. Comfortable bed. Nice restaurant had a lovely evening meal. Staff in dining room helpful and attentive.
Stayed in October 2023
Reviewed: 12 October 2023
Lisa
United KingdomThe hotel on the whole is looking tired and needs money spending on it to bring it up date-particularly the bedrooms. The guy on the bar (the one with the beard!) was very rude to wedding guests going to the main bar to buy drinks that weren't available at the bar at the wedding reception.
Comfy bed, good breakfast, beautiful reception area. The lady on reception the night we arrived was lovely and very helpful. Lovely wedding venue.
Stayed in October 2023
Reviewed: 10 October 2023
James
United KingdomStayed for 3 days and I think it's reasonable to expect a degree of housekeeping in that time
Stunning building housing the main reception. Most of the rooms are in a not quite so grand extension, but are still pleasant enough. Staff were all very friendly and helpful
Stayed in October 2023
Reviewed: 9 October 2023
Sean
United KingdomRoom not as clean as could be. Cobwebs and and spiders in one corner in particular. Radiator not been cleaned especially behind and apparant as room light shone on it. Not the best quality decoration , paint and tiling not done well and visable.
Excellent service. High quality and good value meal in the restaurant. Very big room and bathroom. Had lift which was important for us as both disabled.
Stayed in October 2023
Reviewed: 5 October 2023
Keith
United KingdomPoor lighting in room. No street lights to walk from bottom car park as I arrived late in the dark. Sat navigation to the hotel using your post code was a nightmare. Ended up in a cul-de-sac on a housing estate.
Price was okay. Lovely food in restaurant.
Stayed in October 2023
Reviewed: 30 September 2023
Malcolm
United KingdomQuiet and attractive location. Good comfortable room. Breakfast good.
Stayed in September 2023
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