40 Hope St, Liverpool, L1 9DA, United Kingdom
#24 of 105 hotels in Liverpool
Guests' ChoiceBased on 3120 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.2
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 16 May 2024
Julie
United KingdomAwkward with cases to get to and from our room - lifts confusing
Nice building well organised room
Stayed in April 2024
Reviewed: 15 May 2024
Clare
United KingdomPerfect family stay in lovely Liverpool hotel. Great room with a view, fabulous restaurants and bar. Friendly, helpful staff.
Stayed in May 2024
Reviewed: 14 May 2024
Lyn
United KingdomAs there is a lot of natural wood in the hotel the noise does travel-it didn’t bother me at all but earplugs may be useful if you are a super light sleeper.
Excellent location,very comfortable bed,everything in the room has been well thought out and absolutely everything you need is provided.Excellent value too.
Stayed in May 2024
Reviewed: 14 May 2024
Emma
United KingdomClean Spacious, love the decor and the vibe
Stayed in April 2024
Reviewed: 13 May 2024
Abbie
United KingdomThe bed was quite squeaky so when getting up in the night it did make a bit of noise
Hotel was great, fabulous facilities, clean and great location!
Stayed in May 2024
Reviewed: 12 May 2024
Hilary
Isle of ManEverything very good
Always lovely staying in Hope Street
Stayed in April 2024
Reviewed: 12 May 2024
Roddy
United KingdomNothing.
Looked great. Very comfortable. Dinner was excellent and good value. Great situation.
Stayed in May 2024
Reviewed: 7 May 2024
Elizabeth
United KingdomExcellent location. Very comfortable, clean room. Had everything you would need. Robes and slippers were provided.
Stayed in April 2024
Reviewed: 5 May 2024
Sarah
United KingdomNothing
Lovely hotel will return
Stayed in April 2024
Reviewed: 3 May 2024
Katharine
United KingdomMost of the staff were extremely friendly and helpful with the exception of the receptionist who greeted us upon arrival who did not smile or greet us and made us feel a little unwelcome. All the other staff were lovely but unfortunately first impression leave an impact. The property itself was beautiful and well designed. The rooms were comfortable and clean. Great facilities and great food and drinks. The spa was quite small and a little busy so we had to wait to use the outside hot tub and also the swimming pool. The spa facilities were great though. Excellent location for restaurants, bars and shops. A quick uber drive from Lime street station.
Beautiful hotel, lovely & comfortable rooms. Clean and well kept. Great location. Cool interiors. Great food and drinks. Friendly staff. Spa facilities on site.
Stayed in May 2024
Reviewed: 1 May 2024
Edward
United KingdomGluten free options .
Excellent staff at breakfast .Had gluten free bread but not good quality
Stayed in April 2024
Reviewed: 30 April 2024
Miguel
United KingdomPrice
Clean and good location .
Stayed in April 2024
Reviewed: 30 April 2024
Andrew
United KingdomThe windows do let a lot of sound through and parts of the hotel are showing wear and tear. It didn't spoil the stay but could be improved.
We stayed on our wedding night and it was a great stay. The room was huge and comfortable, the spa was terrific, breakfast was very good quality and all staff were friendly and helpful.
Stayed in April 2024
Reviewed: 29 April 2024
Catherine
United KingdomAs above
My room was apparently Deluxe but was much smaller than last time I stayed, a horrible view and couldn't open the windows, probably for security. I don't know how you define the room ratings but it was not Deluxe compared to last time I stayed and compared to my friends' rooms - they had suites and paid the same as me. Bit disappointed tbh.
Stayed in April 2024
Reviewed: 28 April 2024
James
United KingdomDepending on the floor, could be a number of stairs to tackle
Hotel was modern but with a twist
Stayed in April 2024
Reviewed: 28 April 2024
Jeff
United KingdomProvide a hook inside the shower. Make sure tissue box is full. Make sure coffee machine works properly and provide more than 2 pods.
Comfortable, attractive rooms. Well lit and decorated. Very friendly, engaging staff. Delicious breakfast.
Stayed in April 2024
Reviewed: 25 April 2024
Janet
United KingdomNot much written information in the room - there was a lot of info on the TV but it took a while to figure out how to find it
Lovely room, very comfortable bed
Stayed in April 2024
Reviewed: 24 April 2024
Janet
United KingdomVery satisfied
Stayed in April 2024
Reviewed: 23 April 2024
Chris
United KingdomRoom was architecturally lovely with exposed original beams and decorated to accentuate the natural beauty within.
The most exceptional bedding know to man, best night nights sleep had in a hotel for a very very long time.
Stayed in April 2024
Reviewed: 22 April 2024
Joe
United KingdomIt was all mint lol
Mint
Stayed in April 2024
Reviewed: 20 April 2024
Christopher
United KingdomNothing
Bed, bath, location
Stayed in March 2024
Reviewed: 19 April 2024
Nicola
United KingdomNothing, it was perfect 👌
Lovely room, spacious and clean. Great location for where we going in the evening
Stayed in April 2024
Reviewed: 17 April 2024
Davide
ChinaThe building is a bit of a maze, but quite normal for UK building of that age. Not super easy to move with a luggage up and down across various staircases.
- breakfast - location - complimentary amenities in the room
Stayed in April 2024
Reviewed: 17 April 2024
Karen
United KingdomNothing - loved everything.
Very comfortable bed, great night's sleep.
Stayed in March 2024
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