Loved it all

Very laid back but in a good way. Staff very attentive and friendly but not overpowering

Stayed in May 2024

Liked everything

Beautiful surroundings. Traditional and luxurious. Staff very accommodating

Stayed in April 2024

Beautiful historical home and setting

Stayed in May 2024

We stayed during the week, and the hotel seemed very sparsely staffed and - though there was clearly someone competent in the kitchen - offering no sense anyone was firmly in charge. The staff we met were mostly young, and while charming, tended to be inattentive and forgetful. At dinner, having cleared away the dishes after out starter, the waitress brought the main course without first replacing the cutlery, and would no doubt have disappeared into the kitchen again had I not asked for a fork. At breakfast, I ordered toast, but after we'd finished the hot dishes, no-one cleared the table and the toast made no appearance. Eventually I set out to find the waitress (the staff tended to wander off out of sight) and order the toast again. I was a little bit surprised when one of the slices in the rack turned out to be the toasted crust - and, as the plates and cutlery were still there, to find myself having to push them aside and eat the toast among the remains of the bacon and eggs. These are all minor things and could easily be cleared up with some training and supervision, to bring the service up to the standard of the premises. Another small point: the renovation was presumably recent, but some of the bathroom fittings were already showing signs of fatigue. And the hot water pressure up under the eaves could have been better. And finally, while dogs are welcome - which is of course a good thing when you're travelling with one - the charge was the highest I've yet come across: £25. A bit steep, I thought.

The hotel occupies a handsome, brick-built Tudor revival house which like the garden is Grade II listed. It stands in extensive grounds, just off a main road. It has clearly recently undergone thorough restoration/redecoration, and the interiors, while retaining period features (the house was owner-occupied until the 80s), are bright and fresh and thankfully free of bling. The bedding is excellent and our rooms at the top of the house were spacious and comfortable. Dinner in the equally spacious restaurant, with views over the grounds, was also very good - a welcome change from the ubiquitous fish-and-chips and pie of the week you meet when travelling across England, and no more expensive than at the pub-type hotel we stayed at the previous night. Breakfast was also fairly good.

Stayed in April 2024

As above. Dinner a let down and wine tariff outrageous

Staff absolutely amazing all of them. Dinner wasn’t up to the cost or the two rosettes on the two days we dined. Wine prices were outrageous. A multiple of three or four on cost I can accept but this was unfair

Stayed in April 2024

There was nothing we didn’t like.

Breakfast was delicious. A good choice of wholesome dishes, beautifully cooked and served to order. The staff were excellent, well trained and friendly. We were unexpectedly upgraded to a superb room. The gardens and the house are all kept very nicely and they appear to have had a lot of recent decorations carried out and chairs were being taken for recovering. A pianist played on both evenings whilst we had dinner - another bonus for us.

Stayed in April 2024

Pillows too large and firm. Poor water flow/pressure from shower. No toast offered at breakfast which was very strange!

Size of the suite was fantastic. Food was of a very high standard

Stayed in April 2024

The afternoon staff could have been more attentive to our needs. We were left unattended in the tea salon and eventually had to go and find the staff.

Excellent breakfast from a very good menu served by staff

Stayed in April 2024

TV could have been a more modern version but that’s so minor as the room was lovely

Beautiful setting and fabulous food! Lunch was amazing value for money! The rooms were very well appointed too.

Stayed in April 2024

The bar area is very small so you can’t really sit at it as there are only 2/3 stalls. There is a lounge but staff do not really serve you in there. Would have been nice if there was some cards to play or other stuff.

The property is beautiful and the rooms are lovely and big. The grounds are lovely and peaceful.

Stayed in April 2024

Nothing

Under stated elegance.

Stayed in March 2024

Loved everything

Friendly smiling staff, excellent food, good rooms, dog friendly

Stayed in March 2024

Leisure facilities off site Cocktails only - no beer on tap!

Hotel decor Appearance Surroundings Food

Stayed in March 2024

All good

Location was good. Staff were very friendly Rooms were clean Breakfast choice was excellence.

Stayed in March 2024

The Bar food was a let down for the price charged.

Beautiful surroundings, comfortable rooms and high quality bed linen. Lovely breakfast and breakfast room.

Stayed in March 2024

My gluten free fish pie had the pastry removed....but no potatoes to make up for it. A slimming version, perhaps! Rose wine: only one option....and, at 11%, not very rich....and at £30 was too pricey for what it was.

Beautiful mansion, lovely setting, wonderful suite with direct access to the gardens. Very friendly and helpful staff. Lovely breakfast.

Stayed in March 2024

N/A

The property is a beautiful building, full of Victorian character. The staff were very friendly and efficient. Excellent breakfast and good dinner. Our master suite (a free upgrade) was huge with an excellent bathroom and generous separate lounge. Pleasant walks nearby. Easy access to nearby Lewes and Brighton.

Stayed in March 2024

There is a lift, but it looks like a service lift and is quite small and old fashioned.

This hotel is very close to a main road, but tucked away in parkland and very quiet. At time of visiting (March 2024) it is being refurbished and looks immaculate. Staff were very good. Plenty of free parking.

Stayed in March 2024

Decor in the room and furnishings appeared worn and tired.

beautiful surroundings,clean, friendly helpful staff. Good breakfast.

Stayed in March 2024

Our suite had an overpowering musty smell and the furniture was ‘tired’.

Very good menu and staff. The building is a wonderful example of Gothic architecture with great royal connections. Lovely grounds.

Stayed in March 2024

What a beautiful manor. The grounds were stunning. It was such an easy drive into Lewes where we were shopping. And ABOVE ALL, the hotel staff were so attentive and darling. You were our very first stay on our very first international trip. And we’ll never forget you.

Stayed in March 2024

I could not fault this hotel! The building is wonderful, immaculate inside and out! Our superior room was very large and inviting,the staff friendly and respectful, bed was a super king and very comfortable and the food was beautifully presented and very delicious, we both enjoyed our anniversary celebration and so glad we chose this hotel.

Stayed in February 2024

The food at dinner was quite good, but the roast potatoes didn't taste freshly cooked. Breakfast was very good and freshly cooked.

Lovely area, pleasant helpful staff. Shabby chic Sussex suite, but very comfortable. Very happy it had a modern bathroom, complete with a walk in shower.

Stayed in February 2024

Selfish guests leaving lift door open on second floor, despite two prominent notices in lift, and so immobilising it for both other guests and staff

Staff and facilities

Stayed in February 2024