Lovely friendly hotel. Room had everything you could possibly want. Great location.

Stayed in May 2024

We arrived after midnight, around 00:30, and the receptionist waited for us in the street to guide us inside and get us checked in. Also, the room was really quiet, despite being in central Bristol.

Stayed in April 2024

Really spacious, characterful and well-equipped room. The fresh milk in a jug and the little complimentary phial of port were nice touches. Good breakfast cooked to order in the pub restaurant where we also had a very good evening meal the night before.

Stayed in January 2024

Nothing!

Made to feel welcome on check in. The breakfast was one of the best I've had in ages. Just a shame it doesn't start until 0700 and I had to be on a train at that time the second day, that was my loss though! The room was really well equipped, spotless and very comfortable.

Stayed in March 2024

Zero

Location, style comfort

Stayed in April 2024

If I would say one thing, the hotel has no parking. But as there are several parkings nearby, it wasn’t a big issue. We parked at Gallérie Bristol which is quite reasonable choice but also safe enough as the parking is closed after 23:00. And it took only 5-6 min by foot.

Stylish clean room as expected. Staffs were kind and helpful. Very convenient location. Good breakfast.

Stayed in April 2024

I was not told there was a lift when I checked in and there were no signs indicating one. I was on the second floor and carried my case all the way upstairs, only to find out later that there was a lift. I reported this to the manager who was helpful and said staff would be contacted. I suggested a sign was installed on the ground floor.

The room was amazing, beautiful, compact and comfortable. Food excellent.

Stayed in March 2024

Food options in the restaurant. Quite an uninteresting menu that didn’t tempt us to order.

Loved the decor and welcoming friendly feel of the hotel. Amazing location.

Stayed in March 2024

Snagging being done, so some paint smell which my wife is sensitive too

Very new, all worked well, great location. Staff very helpful.

Stayed in March 2024

The room was really hot on arrival and we couldn't find the thermostat to turn it down so had to leave the windows open which later in the week evening we could hear lots of noise outside. Also I had requested a bottle of wine of arrival for me and mum and we got port which was not expected at all and was rather grim. There is a mini bar in your room but be careful as some prices are not listed.

We loved that we were on the top floor so noise was minimal. The room was a twin room as it was a surprise for my mum's birthday so this was really handy and comfortable. The location was perfect as we are in the heart of the city close to all the bars and restaurants.

Stayed in March 2024

Staff were friendly and welcoming. Pub was comfortable, and rooms were lovely. I especially enjoyed the decor. We thoroughly enjoyed our stay and would stay again.

Stayed in March 2024

Great breakfast, great location, nice room

Stayed in March 2024

It would have been nice to get a complimentary bottle of water or something, for the price of the room, it seemed a little stingy to have to pay for a bottle of water from the mini bar. I was also surprised that my request to extend my checkout for one hour warranted a £25 fee (when I spoke to them over the phone). But the guy at reception only charged me £15 which was kind. I'd expect the luxury of a complimentary late checkout when you're paying these kind of prices for a room.

Very well located and stylish hotel, the room was lovely and comfortable and a great size. Really enjoyed my stay here and would come again. Slept very well, and the bathroom was lovely, with nice products. There was a coffee maker and kettle in the room, and room service available via an app. Liked having a key card and side entrance to come and go to the rooms, instead of having to go through the main bar. The bar below is very nice! I skipped the breakfast and instead popped next door to the amazing Breton creperie, loved it!

Stayed in March 2024

Everything was amazing

Absolutely everything - this is the best place I’ve ever stayed in the UK

Stayed in February 2024

work was being done at the hotel which resulted in a workman gaining excess into my room which did not please me.There was a mis communication which i accepted as a blip

breakfast was good,well presented was hot and came with a good choice

Stayed in March 2024

Lovely room, really nicely styled, excellent staff, especially the guy who manned reception (armchair man!) he was really friendly & knowledgeable about Bristol. Breakfast was spot on, freshly cooked & piping hot, the young chef did a great job.

Stayed in March 2024

Difficult to get the temperature right in the room and slow service with breakfast. Staff very pleasant though.

Location and nicely decorated.

Stayed in March 2024

All good

Probably one of the better options to stay in Bristol. Small size, good design, friendly stuff and everything you need in the room.

Stayed in February 2024

Absence of slippers

Amazing building, fantastic position, nice people!

Stayed in March 2024

It did take a while for the breakfast to arrive .

Staff were very attentive and welcoming. Breakfast was well presented and with a good choice. Location of Horts Townhouse was excellent , with easy access to Bristol main attractions .

Stayed in March 2024

The restaurant needs to have a more contemporary menu, less ‘pub’ fried food.

Really well designed interiors

Stayed in March 2024

The only reason I am not giving this review a 10/10 is due to the shower head falling off ( just a bit of bad luck ) which I'm sure will get sorted ASAP.

It was a stylish and contemporary room.the staff are very friendly and welcoming. The breakfast was delicious. Thank you

Stayed in March 2024

Shower was lukewarm at best (although was very nicely done which gorgeous shower products!)

Really lovely art deco decor - great boutique feel.

Stayed in March 2024

The heating cant be controles from the rooms and was not ready when I went in and was no phone in the room to ask for that

Very cosy atmosphere, super clean and the bar is perfect

Stayed in February 2024