Oxford Street, Manchester, M60 7HA, United Kingdom
#16 of 112 hotels in Manchester
Guests' ChoiceBased on 5360 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.4
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 1 May 2024
Sarah
United KingdomRoom was very small, the pictures for a double room on booking.com did not live up to our expectations. Offered a room change by reception but due to limited time to get to a show we unfortunately couldn’t take up the kind offer.
Hotel itself is centrally located, very nice building, reception very friendly and helpful. breakfast was superb and service was very good.
Stayed in April 2024
Reviewed: 1 May 2024
Mavir
United KingdomLovely hotel Nice to be somewhere dog friendly that doesn't shrimp on luxury.
Stayed in April 2024
Reviewed: 1 May 2024
Louise
United Kingdomfriendly reception staff, Hotel building, free glass of wine, Breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Donna
United KingdomSuch a luxurious feel to the hotel all over. Loads of activities. Great people watching in the lobby.
Stayed in April 2024
Reviewed: 29 April 2024
Liz
United KingdomWe couldn’t open bottles of water in the fridge
Decor; friendly staff; beautiful room; yoga mat
Stayed in April 2024
Reviewed: 29 April 2024
Vanessa
United KingdomStunning building, excellent staff and facilities. Super comfy bed. Great restaurant
Stayed in April 2024
Reviewed: 28 April 2024
Joe
United KingdomDidn’t appreciate receiving a NCP fine through the post 2 weeks after our stay despite having paid for parking though the hotel! Sure they will get it sorted (otherwise watch this space!) but it is a bit of an unnecessary faff.
Lovely facilities, great gym and ‘social hour’ free drinks was a lovely bonus.
Stayed in March 2024
Reviewed: 27 April 2024
Linda
United KingdomEverything was great.
It’s a beautiful period property. The staff were so friendly and helpful. Adam on reception was very welcoming and informed us we had upgraded room. The room was great and the bed was so comfortable. Weekend breakfast until 11.00 and 12.00 checkout was perfect after night enjoying Manchester.
Stayed in April 2024
Reviewed: 27 April 2024
Joon
JapanNothing
Amazing breakfast, loved the Social Hour and all the game facilities for families and kids to enjoy. Very convenient location.
Stayed in April 2024
Reviewed: 25 April 2024
Kaye
United KingdomStaff were all friendly and engaging, looked after us. Breakfast was very good.
Stayed in March 2024
Reviewed: 24 April 2024
James
United KingdomBeautiful old building, very helpful staff
Stayed in March 2024
Reviewed: 24 April 2024
Melissa
United KingdomThis hotel is amazing, I'm from Manchester and I stay here sometimes for a special treat. The last time I stayed with my three children and the staff were fantastic with us. The hotel has socials on for both adults and children including a movie hour with free popcorn and ice creams near to the games room which is a great space to explore. The rooms are beautiful and the bar and restaurant are exceptional. We will definitely be staying here again soon.
Stayed in April 2024
Reviewed: 22 April 2024
Jane
United KingdomNothing
Amazing hotel - can’t believe we have never stayed here before it was excellent. The check in was smooth, the building the hotel in is stunning. Everything from start to finish was amazing. The complementary snacks and drinks in the mini fridge were a surprise. Great gym too!
Stayed in April 2024
Reviewed: 22 April 2024
Oliver
United KingdomThere were a couple of areas in the hotel where it needed some tlc but this didn’t detract from the building
Just a special building lots of character and loads of personality
Stayed in April 2024
Reviewed: 20 April 2024
Julie
United KingdomNothing
The hotel and staff
Stayed in April 2024
Reviewed: 19 April 2024
Graham
United KingdomLess rooms.. kept getting lost😜
Breakfast great. Fantastic bar.
Stayed in March 2024
Reviewed: 18 April 2024
John
United KingdomNowt.
Everything, great room, great bar, great service.
Stayed in April 2024
Reviewed: 17 April 2024
James
United KingdomLate night room service menu not as shown on the TV menu. Pizzas were very doughy and a bit undercooked.
Rooms very spacious. Breakfast was excellent. Staff very helpful and polite.
Stayed in April 2024
Reviewed: 15 April 2024
Kim
United KingdomThe food and the bar area was superb
Stayed in April 2024
Reviewed: 15 April 2024
Rob
United KingdomWhilst there was a great deal of options for breakfast, some of the items were sub-par standard for a 5* hotel. We went for breakfast at 8am and the pastries were stale. The hot food was also lukewarm. A walk-in shower would be a good option as well and there were places through the hotel where a bit of a paint touch-up could help.
Really welcoming arrival. Staff generally were very pleasant. The room had an amazing high ceiling and the style of it was great, being in a converted bank. Food at breakfast - really good amount of selection and should cover all tastes. It was a rainy weekend and there is an umbrella in every room for guests, which is a great touch. Also the food and drink in the room is all complementary (but don't get excited, there's no alcohol. It's limited to a couple of bags of crisps, tea and coffee bags and caramel wafers). Whilst we didn't have time to take advantage, they also offer a welcome drink for guests in Refuge which is attached to the hotel - only between 5-6pm.
Stayed in April 2024
Reviewed: 15 April 2024
Lori
CanadaBeautiful facility, he only thing better was the exceptional service
Stayed in April 2024
Reviewed: 14 April 2024
Michael
United KingdomLocation, rooms atmosphere
Stayed in April 2024
Reviewed: 14 April 2024
Wayne
United KingdomLoved the hotel. Breakfast was super. The room was lovely.
Stayed in April 2024
Reviewed: 14 April 2024
Robert
AustraliaCan't say there were any negatives.
Excellent relaxing breakfast buffet. Hotel never fails to impress. Have stayed multiple times.
Stayed in March 2024
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