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Reviews of Hotel Savoy 4 stars

Rouge Bouillon, Saint Helier Jersey, JE2 3ZA, United Kingdom

#10 of 20 hotels in Saint Helier Jersey

Guests' Choice

Review score

Based on 2686 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 28 May 2024

    9.0
    Very comfortable with very friendly staff
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Exceptionally clean Very friendly efficient staff throughout the hotel Lovely facilities Gorgeous food both in the morning for breakfast and in the restaurant

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Never spent much time in hotel but was acceptable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Smell of breakfast cooking from 7am

    Nice

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff cleaning outside room at 7.15am

    Hotel was lovely, food great, just one thought can the cleaning staff not hoover up outside the room at 7.15 am was looking forward to a lie in

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent

    Stayed in April 2024

  • Reviewed: 24 May 2024

    8.0
    Great food and very helpful staff
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    First night given room above the kitchen which was very noisy

    Position , cleanliness and friendly staff

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    The drinks prices.

    Breakfast was excellent. The prices in the bar for drinks was expensive.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    I would stay at Hotel Savoy again
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Location, helpful & friendly staff, always cheerful. Clean hotel. Large lounge.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Great location, easy access to town centre. Food was good, staff excellent…

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Accomdation and breakfasts superb , bar ok , restaurant poor , but it had no close rivals , we got a cab to town and ret
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Restaurant menu too limited and too “Cheffy” and overpriced for what we’re very minimal portions

    Interior fantastic and pool area excellent , breakfasts were brilliant and staff could not be more helpful , apart from the big fella behind the bar very brusque in his manner and not helpful at all .

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Service at dinner

    Dinner was overpriced and not up to the standard I would expect from the hotel, which was very good in everything else.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Bedroom doors all slamming noisily. Prolonged running water one night, suspected to do with swimming pool

    Breakfast, and staff.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    cool stay exactly what we were looking for
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    the bed was not properly laid, some facilities were broken in the bath room and cleanliness should be improved

    upon our arrival the breakfast was already closed but still the person in charge proposed some drinks and toasts in drawing room

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    A great choice for a few days in Jersey
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 3 nights
    • Submitted via mobile

    A little walk from centre but fine for us

    Great choice at breakfast. Swimming pool was a great bonus.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    7.0
    Pretty good value as long as you don’t mind a walk
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A little far out of centre but ok as long as you don’t mind a walk.

    Not too big and reasonably quiet. Some staff friendlier than others. Breakfast good for being included in price.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Adequate for a short stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms and carpet a little tired. Bath towels need to be larger.

    Grand reception, lovely dining room and bar area.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    All that one could hope for. Thank you
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Hotel was everything you would want in a four star hotel. We had two evening meals in the restaurant which were very good, the reception staff were exceptionally helpful and friendly. All in all a lovely place to stay.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    I like my stay and look forward to return.
    • Business trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 1 night

    Some dinner options would had been great. On the positive side staff tried their best and got to the table some chips and cheese so I could cover up the red.

    Unfortunately dinner was only available by advanced booking. Apart from that the bar was great, there was a band performing some good jazz and the ambiance was warm and great. Very very good time enjoying a drink and listening some live music. I liked the swimming pool and the area, good and restful.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Good location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Woken at 3am with drunken residents

    Nice staff good location

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Good, well appointed room. Good breakfast

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Fab
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The choc biscuits in room not my favourite but that’s a small thing all else were very good

    Great smart place - great bed

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was ok. Not many vegetarian options. Maybe I should have asked. There was a bit of a damp smell in the room.

    The bed was super comfortable! In fact, I need to find out what mattress brand you are using.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Beautiful comfortable affordable hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Would have liked more lights & de misting mirror over the bathroom sink.

    Very clean beautiful decor, my daughter & I loved the scent of lemongrass? in the reception area. Staff very friendly/helpful nice touch having your suitcase taken to our room. Breakfast was delicious particularly liked scrambled/poached eggs made to order.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    One night on business
    • Business trip
    • Group
    • Junior Double Room
    • Stayed 1 night

    I used the gym, which is very limited and not ventilated or cooled in any way. Far too hot for a decent workout!

    All was as you'd expect. Room was quite nice, and very clean. A surprisingly popular hotel for diners in the evening, but the staff coped well and we didn't have any trouble booking a table or wait too long to be served. Food was excellent

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Sorry but we won’t be staying here again
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Some reception staff were rude and unhelpful. Don’t order daily papers, Day 1, no paper, went to reception told we should have ask when we attended breakfast, we didn’t we had room service, paper couldn’t be found. Day 2, did go to breakfast found some else had claimed our paper and was reading it at b/fast, luckily he left it on the table. Day 3, outside our bedroom door with door number written on it…..this would have been the way we expected it every day!!! Menu stays exactly the same for length of stay, variety very limited, breakfast time, one coffee machine out of order, working coffee machine couldn’t offer certain drinks, due to required reloading, chef came in with more sausages, just tipped up silver serving dish into existing dish and splashed my shirt with grease. Coaster stayed on floor throughout our stay, we left it to see, it wasn’t left on the floor by us. Some of the hotel is tired and needs updating, furniture chipped in places, needs updating. We had a balcony, but sadly people smoke under the canopy entrance to hotel. All in all I don’t think we will be staying at this hotel in future.

    We have been to this hotel several times, we like the walk to town and the park.

    Stayed in April 2024

Showing 1 – 25

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